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VAST Data

60 Vast Data Customer Engineer Jobs Hiring Near You

VAST Data

Professional Services Engineer

New York, NY · On-site

Description VAST Data is looking for a Professional Services Engineer to join our growing team ... Install, configure, test, and troubleshoot the VAST Data solution in customer environments ...

VAST Data

Professional Services Engineer

Raleigh, NC · On-site

Description VAST Data is looking for a Professional Services Engineer to join our growing team ... Install, configure, test, and troubleshoot the VAST Data solution in customer environments ...

VAST Data

Senior Systems Engineer - Federal (DOE)

Manhattan, NY · On-site

$115K - $157.40K/yr

VAST Data is looking for a Senior Systems Engineer - Federal (DOE) to join our growing Federal team ... customers through architecture design, evaluation, and deployment of VAST's data platform for ...

VAST Data

Senior Systems Engineer - Federal (DOE)

Manhattan, NY · On-site

$115K - $157.40K/yr

Description VAST Data is looking for a Senior Systems Engineer - Federal (DOE) to join our growing ... customers through architecture design, evaluation, and deployment of VAST's data platform for ...

VAST Data

Associate Systems Engineer - West Coast

Description VAST Data is looking for an Associate Systems Engineer - Global Financials to join our ... VAST Data offering * Manage the sales process to align with customer buying cycles * Manage ...

VAST Data

Senior Systems Engineer

New York, NY · On-site

$114.30K - $156.40K/yr

Description VAST Data is looking for a Senior Systems Engineer to join our growing team! This is a ... Our success has been built through intense innovation, a customer-first mentality and a team of ...

VAST Data

Senior Systems Engineer

New York, NY · On-site

$114.30K - $156.40K/yr

Description VAST Data is looking for a Senior Systems Engineer to join our growing team! This is a ... Our success has been built through intense innovation, a customer-first mentality and a team of ...

VAST Data

Senior Software Engineer - Database

Vancouver, WA · On-site +1

$111K - $150.80K/yr

Description VAST Data is looking for a Senior Software Engineer to join our growing team! This is a ... Our success has been built through intense innovation, a customer-first mentality and a team of ...

VAST Data

Senior Systems Engineer

Chicago, IL · On-site

$107.60K - $147.30K/yr

Description VAST Data is looking for a Senior Systems Engineer to join our growing team! This is a ... Our success has been built through intense innovation, a customer-first mentality and a team of ...

VAST Data

Senior Systems Engineer

New York, NY · On-site

$114.30K - $156.40K/yr

Description VAST Data is looking for a Senior Systems Engineer to join our growing team! This is a ... Our success has been built through intense innovation, a customer-first mentality and a team of ...

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VAST Data Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Engineer, and why are they important?

To thrive as a Customer Engineer, you need a strong background in technical troubleshooting, systems integration, and relevant industry knowledge, often supported by a degree in computer science or engineering. Familiarity with operating systems, cloud platforms, networking tools, and certifications such as CompTIA, Microsoft, or Cisco are typically required. Excellent problem-solving abilities, communication, and customer service skills distinguish top performers in this role. These competencies ensure you can effectively resolve complex technical issues while delivering a positive client experience.

How does a Customer Engineer typically collaborate with sales and product teams to address client needs?

Customer Engineers play a crucial role in bridging the gap between clients and internal teams. They often join sales representatives during client meetings to provide technical expertise, clarify product capabilities, and address technical concerns in real time. Additionally, they work closely with product teams to relay customer feedback, suggest improvements, and stay updated on new features or releases. This collaboration ensures that customer requirements are met efficiently, and that both pre-sales and post-sales technical support are aligned with the company's offerings.

What are Customer Engineers?

Customer Engineers are technical professionals who provide support, installation, maintenance, and troubleshooting services for a company's products or systems, often directly at customer sites. They act as a bridge between the company and its clients, ensuring that technical issues are resolved swiftly and customer satisfaction is maintained. Customer Engineers may work in various industries, such as IT, manufacturing, or electronics, and are often responsible for training clients on product usage. Their role requires strong technical knowledge, communication skills, and the ability to solve problems efficiently.

What is the difference between Customer Engineer vs Technical Support Engineer?

AspectCustomer EngineerTechnical Support Engineer
Required CredentialsBachelor's degree in engineering, computer science, or related field; certifications like Cisco, Microsoft are commonAssociate or bachelor's degree; certifications like CompTIA, Cisco, or vendor-specific certifications
Work EnvironmentCustomer sites, offices, or remote; involved in pre-sales, deployment, and post-sales supportCall centers, support centers, or remote; focused on troubleshooting and issue resolution
Employer & Industry UsageTech companies, networking firms, cloud providers; involved in client solutions and technical consultingIT service providers, hardware/software vendors; primarily troubleshooting and support roles

In summary, Customer Engineers typically have a broader role involving pre-sales, deployment, and ongoing support, often working directly with clients and requiring certifications in networking or cloud technologies. Technical Support Engineers focus mainly on troubleshooting and resolving technical issues, usually within support centers. Both roles require technical certifications but differ in scope and work environment.

What other companies are hiring for Customer Engineer jobs?
What are the most popular jobs at Vast Data?
What are the most popular categories at Vast Data?
Infographic showing various Customer Engineer job openings at Vast Data in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 47% Physical, and 53% Remote job distribution.

Systems Engineer, Data Platform - Federal DoD/IC

VAST Data

Sterling, VA • On-site

Full-time

Posted 9 days ago

Job description


VAST Data is looking to hire a Federal Sr Systems Engineer focused on the DoD/Intelligence Community!


VAST Data is redefining the data platform for the AI era. As one of the fastest-growing infrastructure software companies in history, VAST sits at the center of AI, HPC, and data modernization driving national security and defense missions.


With nearly an exabyte deployed across the public sector, VAST delivers secure, scalable, high-performance infrastructure across classified, hybrid, cloud, and edge environments.We are seeking a Senior Systems Engineer – Intelligence Community (DoD/IC) to serve as the technical lead supporting Defense Intelligence accounts. This role partners closely with Sales to architect, position, and validate VAST’s Data Platform in secure, high-performance environments.


Key Responsibilities

  • Serve as the primary technical advisor across IC and Defense Intelligence accounts.
  • Translate mission requirements (AI/ML, ISR, cyber, analytics, HPC, edge collection) into scalable VAST architectures.
  • Design secure, high-performance solutions leveraging VAST’s scale-out, disaggregated architecture, NVMe-oF/RDMA fabrics, all-flash storage, and multi-protocol access (S3, NFS, SMB, block).
  • Architect AI-ready data platforms supporting GPU clusters, large-scale ingestion, and hybrid or air-gapped deployments.
  • Lead discovery sessions, whiteboarding, POVs, benchmarks, and classified briefings.
  • Partner with defense SIs and cleared cloud providers within complex DoD/IC procurement environments.



Requirements:


  • 8+ years in Pre-Sales / Systems Engineering supporting DoD or Intelligence Community customers.
  • Strong foundation in SQL-based systems and database architectures.
  • Familiarity with:
  • OLTP environments (low-latency transactional systems: Oracle, SQL Server, Postgres)
  • OLAP / analytics platforms supporting large-scale BI, statistical analysis, and decision support
  • Experience with unstructured data ecosystems, including Hadoop-based platforms and AI-driven analytics environments.
  • Understanding of stream processing and data transformation technologies (e.g., Kafka, event streaming, enterprise service bus architectures).
  • Knowledge of ETL pipelines and data lifecycle movement across silos and formats.
  • Deep expertise in enterprise storage, scale-out architectures, AI/HPC infrastructure, NVMe, RDMA, and GPU environments.
  • Experience designing solutions for classified and hybrid environments.
  • Ability to engage mission engineers, CTO/CIO leadership, and program offices.
  • Active TS/SCI (Poly preferred) required.