Develop and execute strategic sales plans to achieve sales targets and expand VAST Data's customer base. * Identify and pursue new business opportunities through proactive prospecting, networking ...
VAST Data
60 Vast Data Customer Service Jobs Hiring Near You
Develop and execute strategic sales plans to achieve sales targets and expand VAST Data's customer base. * Identify and pursue new business opportunities through proactive prospecting, networking ...
Develop and execute strategic sales plans to achieve sales targets and expand VAST Data's customer base. * Identify and pursue new business opportunities through proactive prospecting, networking ...
Quick apply
Develop and execute strategic sales plans to achieve sales targets and expand VAST Data's customer base. * Identify and pursue new business opportunities through proactive prospecting, networking ...
Sales Executive - Analytics & AI
Atlanta, GA · On-site
Develop and execute strategic sales plans to achieve sales targets and expand VAST Data's customer base. * Identify and pursue new business opportunities through proactive prospecting, networking ...
Sales Executive - Analytics & AI
Atlanta, GA · On-site
Develop and execute strategic sales plans to achieve sales targets and expand VAST Data's customer base. * Identify and pursue new business opportunities through proactive prospecting, networking ...
Sales Executive - Analytics & AI
New York, NY · On-site
Develop and execute strategic sales plans to achieve sales targets and expand VAST Data's customer base. * Identify and pursue new business opportunities through proactive prospecting, networking ...
Sales Executive - Analytics & AI
New York, NY · On-site
Develop and execute strategic sales plans to achieve sales targets and expand VAST Data's customer base. * Identify and pursue new business opportunities through proactive prospecting, networking ...
Sales Executive - Analytics & AI
Atlanta, GA · On-site
Develop and execute strategic sales plans to achieve sales targets and expand VAST Data's customer base. * Identify and pursue new business opportunities through proactive prospecting, networking ...
Quick apply
Sales Executive - Analytics & AI
Atlanta, GA · On-site
Develop and execute strategic sales plans to achieve sales targets and expand VAST Data's customer base. * Identify and pursue new business opportunities through proactive prospecting, networking ...
Sales Executive - Analytics & AI
Boston, MA · On-site
Develop and execute strategic sales plans to achieve sales targets and expand VAST Data's customer base. * Identify and pursue new business opportunities through proactive prospecting, networking ...
Sales Executive - Analytics & AI
Boston, MA · On-site
Develop and execute strategic sales plans to achieve sales targets and expand VAST Data's customer base. * Identify and pursue new business opportunities through proactive prospecting, networking ...
Sales Executive - Analytics & AI
Boston, MA · On-site
Develop and execute strategic sales plans to achieve sales targets and expand VAST Data's customer base. * Identify and pursue new business opportunities through proactive prospecting, networking ...
Quick apply
Sales Executive - Analytics & AI
Boston, MA · On-site
Develop and execute strategic sales plans to achieve sales targets and expand VAST Data's customer base. * Identify and pursue new business opportunities through proactive prospecting, networking ...
Sales Executive - Analytics & AI
New York, NY · On-site
Develop and execute strategic sales plans to achieve sales targets and expand VAST Data's customer base. * Identify and pursue new business opportunities through proactive prospecting, networking ...
Quick apply
Sales Executive - Analytics & AI
New York, NY · On-site
Develop and execute strategic sales plans to achieve sales targets and expand VAST Data's customer base. * Identify and pursue new business opportunities through proactive prospecting, networking ...
Be a part of and nurture our active community of VAST Data customers and partners Content Creation & Enablement * Develop high-quality technical content including tutorials, blog posts, videos, and ...
Quick apply
Be a part of and nurture our active community of VAST Data customers and partners Content Creation & Enablement * Develop high-quality technical content including tutorials, blog posts, videos, and ...
Director, Developer Relations
Manhattan, NY · On-site +1
Be a part of and nurture our active community of VAST Data customers and partners Content Creation & Enablement * Develop high-quality technical content including tutorials, blog posts, videos, and ...
Director, Developer Relations
Manhattan, NY · On-site +1
Be a part of and nurture our active community of VAST Data customers and partners Content Creation & Enablement * Develop high-quality technical content including tutorials, blog posts, videos, and ...
Professional Services Engineer
New York, NY · On-site
Install, configure, test, and troubleshoot the VAST Data solution in customer environments ... Strong customer service skills, with the ability to work collaboratively with customers and ...
Professional Services Engineer
New York, NY · On-site
Install, configure, test, and troubleshoot the VAST Data solution in customer environments ... Strong customer service skills, with the ability to work collaboratively with customers and ...
Professional Services Engineer
Raleigh, NC · On-site
Install, configure, test, and troubleshoot the VAST Data solution in customer environments ... Strong customer service skills, with the ability to work collaboratively with customers and ...
Professional Services Engineer
Raleigh, NC · On-site
Install, configure, test, and troubleshoot the VAST Data solution in customer environments ... Strong customer service skills, with the ability to work collaboratively with customers and ...
Customer Support Engineer
Dallas, TX · On-site +1
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is ... Perform and support field services for customers: installations, upgrades, break-fix and expansions ...
Customer Support Engineer
Dallas, TX · On-site +1
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is ... Perform and support field services for customers: installations, upgrades, break-fix and expansions ...
Customer Support Engineer
Raleigh, NC · On-site +1
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is ... Perform and support field services for customers: installations, upgrades, break-fix and expansions ...
Customer Support Engineer
Raleigh, NC · On-site +1
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is ... Perform and support field services for customers: installations, upgrades, break-fix and expansions ...
Customer Support Engineer
San Jose, CA · On-site +1
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is ... Perform and support field services for customers: installations, upgrades, break-fix and expansions ...
Customer Support Engineer
San Jose, CA · On-site +1
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is ... Perform and support field services for customers: installations, upgrades, break-fix and expansions ...
Customer Support Engineer
San Jose, CA · On-site
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is ... Perform and support field services for customers: installations, upgrades, break-fix and expansions ...
Customer Support Engineer
San Jose, CA · On-site
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is ... Perform and support field services for customers: installations, upgrades, break-fix and expansions ...
Customer Support Engineer
Lehi, UT · On-site +1
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is ... Perform and support field services for customers: installations, upgrades, break-fix and expansions ...
Customer Support Engineer
Lehi, UT · On-site +1
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is ... Perform and support field services for customers: installations, upgrades, break-fix and expansions ...
Customer Support Engineer
Seattle, WA · On-site +1
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is ... Perform and support field services for customers: installations, upgrades, break-fix and expansions ...
Customer Support Engineer
Seattle, WA · On-site +1
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is ... Perform and support field services for customers: installations, upgrades, break-fix and expansions ...
Customer Support Engineer
San Francisco, CA · On-site +1
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is ... Perform and support field services for customers: installations, upgrades, break-fix and expansions ...
Customer Support Engineer
San Francisco, CA · On-site +1
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is ... Perform and support field services for customers: installations, upgrades, break-fix and expansions ...
Customer Support Engineer
San Francisco, CA · On-site
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is ... Perform and support field services for customers: installations, upgrades, break-fix and expansions ...
Customer Support Engineer
San Francisco, CA · On-site
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is ... Perform and support field services for customers: installations, upgrades, break-fix and expansions ...
VAST Data Jobs Information
What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?
To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.
What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?
Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.
What is a Customer Service Representative?
A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.
What types of jobs are customer service?
Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.
What is the difference between Customer Service vs Customer Support?
| Aspect | Customer Service | Customer Support |
|---|---|---|
| Credentials | High school diploma or equivalent; sometimes certifications in communication or sales | Technical certifications or product-specific training often required |
| Work Environment | Retail stores, call centers, online platforms | Technical help desks, online chat, phone support for products/services |
| Employer & Industry Usage | Retail, hospitality, telecom, e-commerce | IT, software, electronics, tech industries |
| Common Search & Comparison | Customer Service vs Customer Support |
Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.
What are the most popular jobs at Vast Data?
What are the most popular categories at Vast Data?
Full-time
Posted 10 days ago
Job description
Description
VAST Data is looking for an Account Executive, Federal (DoD) to join our growing team!
This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.
"VAST's data management vision is the future of the market." - Forbes
VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud.
Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our company's growth and at a pivotal point in computing history.
Overview:
We are seeking an experienced sales executive focused on Federal DoD accounts with a minimum of 10 years sales experience, particularly within the data analytics industry. The ideal candidate will be responsible for driving sales of VAST Data's groundbreaking data platform product. This role requires exceptional evangelism skills, deep understanding of the database industry landscape, and a proven track record of exceeding sales targets.
Responsibilities:
Requirements
VAST Data is looking for an Account Executive, Federal (DoD) to join our growing team!
This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.
"VAST's data management vision is the future of the market." - Forbes
VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud.
Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our company's growth and at a pivotal point in computing history.
Overview:
We are seeking an experienced sales executive focused on Federal DoD accounts with a minimum of 10 years sales experience, particularly within the data analytics industry. The ideal candidate will be responsible for driving sales of VAST Data's groundbreaking data platform product. This role requires exceptional evangelism skills, deep understanding of the database industry landscape, and a proven track record of exceeding sales targets.
Responsibilities:
- Develop and execute strategic sales plans to achieve sales targets and expand VAST Data's customer base.
- Identify and pursue new business opportunities through proactive prospecting, networking, and relationship building.
- Cultivate and maintain strong relationships with key decision-makers, influencers, and stakeholders within target accounts.
- Conduct in-depth product demonstrations and presentations to showcase the value proposition of VAST Data's innovative data platform.
- Collaborate closely with cross-functional teams including marketing, product management, and customer success to ensure seamless execution of sales strategies and alignment with company objectives.
- Stay abreast of industry trends, competitive landscape, and customer needs to effectively position VAST Data's solutions in the market.
- Negotiate contracts and close deals while adhering to company policies and procedures.
- Provide timely and accurate sales forecasts, pipeline updates, and activity reports to management.
- Serve as a brand ambassador for VAST Data, representing the company with professionalism and integrity at industry events, conferences, and customer meetings.
- Continuously strive for personal and professional growth through ongoing learning and development initiatives.
Requirements
- Consistent track record of exceeding quota and driving referenceable business with large enterprise customers.
- A history of developing selling regions from the ground up, with little resources.
- Passion for developing account expansion strategies and the value of post-sales customer success.
- Excellent time management and communication skills.
- Desire to drive change and evangelize new technologies in a way that resonates with customers.
- Minimum of 7 years Direct Enterprise selling experience
- Ability to thrive in a fast-paced environment experience is key, a mix of large company and startup experience.
- The ability to speak with customers and partners at both a business-level and technical-level
- Knowledge of the storage industry specifically: NFS, Object Storage and Enterprise Computing architectures.
- Competitive attitude and strong work ethic with the ability to enthusiastically represent the company.
- Proficient with Salesforce.com and Microsoft Office
About VAST Data
Sourced by ZipRecruiter
Company size
201 - 500 Employees
Headquarters location
New York, NY, US
Year founded
2016