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20 Ursus Support Engineer Jobs Hiring Near You

Ursus, Inc.

Fleet Support Analyst - Austin

Austin, TX · On-site

Ursus, Inc. is seeking a Fleet Support Analyst to engage in the operational uptime of their fleet ... engineers, and management teams. • Support on-call rotation with the possibility of days, swing ...

Ursus, Inc.

Senior Network Engineer

San Jose, CA · On-site

$121K - $167K/yr

Ursus, Inc. is seeking a Senior Network Engineer to help optimize and redesign the VPN user group ... Responsibilities : • Design and configure Palo Alto Networks VPN solutions to support Zero Trust ...

Ursus

Staff Operational Support Engineer (L2)

Atlanta, GA · Remote

$62 - $72/hr

Staff Operational Support Engineer (L2) LOCATION: Remote PAY RANGE: $62 - $72/hr. DURATION: 6 Months Role Summary: The Company is building a dedicated Operational Support (L2) team responsible for ...

Ursus

Technical Recruiter

Morgan Hill, CA · On-site

$50K - $70K/yr

... hardware/software engineers, data scientists, and more, then this is the role for you. We're ... The Ursus Way : Our culture is about more than just work--it's about being a team, supporting each ...

Ursus, Inc.

Python Engineer (5+ YOE)

Fremont, CA · On-site

Ursus, Inc. is seeking a Python Engineer proficient in AI technologies to develop advanced AI agents for automated customer support and intelligent workflows. The role involves collaboration with ...

Ursus

Fleet Support Engineer - HMI Systems

Foster City, CA · On-site

$63 - $73.99/hr

Fleet Support Engineer - HMI Systems LOCATION: Foster City, CA (5 days onsite) DURATION: 6 months RATE RANGE: $63 - $73.99/hr POSITION SUMMARY: The Fleet Support Engineer on the Vehicle Development ...

Ursus

PLM Applications Support Engineer

Foster City, CA · Hybrid

$75 - $85/hr

PLM Applications Support Engineer LOCATION: Foster City, CA (Hybrid; 4 days in office/week) PAY RANGE: $75 - $85/hr. DURATION: 6 Months TOP 3 SKILLS: * 6+ years of related experience with 4+ years ...

Ursus, Inc.

Technical Recruiter

Morgan Hill, CA

$50K - $70K/yr

... hardware/software engineers, data scientists, and more, then this is the role for you. We're ... The Ursus Way : Our culture is about more than just work--it's about being a team, supporting each ...

Ursus

AV Support Technician

San Francisco, CA · On-site

Ursus is a minority owned business designed and built to deliver a better staffing experience to ... project or field engineering * Experience with major industry manufacturers including Extron ...

Ursus

AV Support Technician

San Francisco, CA · On-site

Ursus is a minority owned business designed and built to deliver a better staffing experience to ... project or field engineering * Experience with major industry manufacturers including Extron ...

Ursus

AV Support Technician

San Francisco, CA

Ursus is a minority owned business designed and built to deliver a better staffing experience to ... project or field engineering * Experience with major industry manufacturers including Extron ...

Ursus, Inc.

Senior QA Engineer (Performance)

Job Summary : Ursus, Inc. is a company seeking a Senior Quality Assurance (QA) Engineer ... Support, Sales engineering, etc) to stay up-to-date on the performance of Ignition, and to gather ...

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Ursus Jobs Information

What makes Ursus an attractive place to work?

Ursus is a well-established company in the industry, recognized for its commitment to delivering high-quality products and services. The company's workplace is characterized by a culture of innovation, collaboration, and open communication, with opportunities for employees to contribute to projects and share their ideas. Joining Ursus can provide professionals with a chance to make a meaningful impact, develop their skills, and advance their careers in a stable and supportive environment.
What other companies are hiring for Support Engineer jobs?
What are the most popular jobs at Ursus?
What are the most popular categories at Ursus?
Infographic showing various Support Engineer job openings at Ursus in the United States as of July 2026, with employment types broken down into 7% Full Time, and 93% Contract. Highlights an 66% Physical, 12% Hybrid, and 22% Remote job distribution.

Fleet Support Analyst - Austin

Ursus, Inc.

Austin, TX • On-site

Full-time

Re-posted 11 days ago

Job description

Job Summary:
Ursus, Inc. is seeking a Fleet Support Analyst to engage in the operational uptime of their fleet. The role involves troubleshooting hardware/software-related issues, collaborating with operators, and ensuring compliance with Service Level Agreements (SLA’s) and standards.
Responsibilities:
• Point of contact for real-time escalation of fleet issues
• Perform initial diagnosis and troubleshooting: Leverage your knowledge of autonomous vehicle systems, robotics, and software to quickly analyze telemetry data, identify potential root causes, and implement preliminary diagnostic procedures.
• Escalate unresolved issues and ensure timely intervention by higher-level teams.
• Document issue resolution processes: Capture detailed records of troubleshooting steps, findings, and solutions to inform future training and system improvements.
• Analyze historical data and identify trends: Utilize data analytics tools to identify recurring issues, predict potential problems, and proactively implement preventive measures.
• Communicate effectively and build trust: Collaborate seamlessly with diverse stakeholders, providing clear and concise updates to passengers, operators, engineers, and management teams.
• Support on-call rotation with the possibility of days, swing, and mid shift
Qualifications:
Required:
• Minimum 2 years of experience in technical troubleshooting, ideally within the automotive or transportation industry.
• Strong analytical and problem-solving skills with the ability to think critically under pressure.
• Excellent communication and collaboration skills, able to effectively communicate complex technical information to both technical and non-technical audiences.
• Demonstrated proficiency in data analysis and interpretation.
• Ability to work independently and manage multiple tasks concurrently in a fast-paced environment.
• Strong commitment to safety and adherence to strict quality standards.
Preferred:
• Experience with electric vehicle technology
• Experience with remotely supporting vehicle troubleshooting
• Hands-on experience with vehicle hardware
• Experience with Linux & Python-based programming systems for fleet-level data processing
• Experience with software that interfaces with hardware
Company:
Ursus, Inc., has been recognized by Staffing Industry Analysts (SIA) for four consecutive years as the fastest-growing technical and creative staffing firm in the United States. Founded in 2015, the company is headquartered in San Francisco, USA, with a team of 201-500 employees. The company is currently Growth Stage.
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About Ursus

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Ursus is a recognized leader in providing technical and creative staffing solutions. Hyper - focused on you - ( the candidate, the client, the partner, the employee ) and how to make your engagement with us the best possible experience it can be while delivering results. Whether you are looking for your next career move, scaling a growing team, adding a trusted partner to your staffing program or completing a project, we’re here for U!

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Morgan Hill, CA, US

Year founded

2015

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