Help desk Technician
$23 - $30/hr
... Trilon offices. This position requires strong problem-solving skills, a commitment to customer service, and the ability to collaborate with Field Support Engineers, Service Delivery leadership, and ...
80 Trilon Group Engineers Jobs Hiring Near You
Help desk Technician
$23 - $30/hr
... Trilon offices. This position requires strong problem-solving skills, a commitment to customer service, and the ability to collaborate with Field Support Engineers, Service Delivery leadership, and ...
Senior Civil Engineer
Galax, VA · On-site
$115 - $150/hr
Lead, mentor, and develop senior engineers, project managers, and emerging leaders. * Foster a ... Collaborate with Rinker Design Associates and Trilon Group leadership on growth initiatives and ...
Senior Civil Engineer
Galax, VA · On-site
$115 - $150/hr
Lead, mentor, and develop senior engineers, project managers, and emerging leaders. * Foster a ... Collaborate with Rinker Design Associates and Trilon Group leadership on growth initiatives and ...
Civil Engineer
Big Stone Gap, VA · On-site
$100K - $115K/yr
RDA operates as a subsidiary of Trilon Group, a national family of infrastructure consulting firms ... senior engineers, and contribute to high-quality, on-time project delivery. Hybrid flexibility!
Civil Engineer
Big Stone Gap, VA · On-site
$100K - $115K/yr
RDA operates as a subsidiary of Trilon Group, a national family of infrastructure consulting firms ... senior engineers, and contribute to high-quality, on-time project delivery. Hybrid flexibility!
React Native Engineer
$120K - $150K/yr
Remote- USA Compensation: $120,000 - $150,000 / year Description Trilon is building a supercharged, technology-enabled future for our people and partners. The React Native Engineer plays a critical ...
React Native Engineer
$120K - $150K/yr
Remote- USA Compensation: $120,000 - $150,000 / year Description Trilon is building a supercharged, technology-enabled future for our people and partners. The React Native Engineer plays a critical ...
Civil Engineer
Big Stone Gap, VA · Hybrid
RDA operates as a subsidiary of Trilon Group, a national family of infrastructure consulting firms ... engineers, and contribute to high-quality, on-time project delivery. Hybrid flexibility! Prepare ...
Civil Engineer
Big Stone Gap, VA · Hybrid
RDA operates as a subsidiary of Trilon Group, a national family of infrastructure consulting firms ... engineers, and contribute to high-quality, on-time project delivery. Hybrid flexibility! Prepare ...
Senior Civil Engineer
Galax, VA · On-site
$115K - $150K/yr
... engineers, project managers, and emerging leaders. · Foster a culture of accountability ... and Trilon Group leadership on growth initiatives and integration efforts. · Contribute to ...
Quick apply
Senior Civil Engineer
Galax, VA · On-site
$115K - $150K/yr
... engineers, project managers, and emerging leaders. · Foster a culture of accountability ... and Trilon Group leadership on growth initiatives and integration efforts. · Contribute to ...
... engineering firm focused on the planning, design, and construction of airports in North Carolina ... Partner closely with the President to support the South Region and Trilon Group to set a ...
... engineering firm focused on the planning, design, and construction of airports in North Carolina ... Partner closely with the President to support the South Region and Trilon Group to set a ...
React Native Engineer
$120K - $150K/yr
Description Trilon is building a supercharged, technology-enabled future for our people and partners. The React Native Engineer plays a critical role in that mission by building the mobile ...
Quick apply
React Native Engineer
$120K - $150K/yr
Description Trilon is building a supercharged, technology-enabled future for our people and partners. The React Native Engineer plays a critical role in that mission by building the mobile ...
Vice President of Finance
Tempe, AZ · On-site
$180K - $220K/yr
... Trilon platform. Benefits The comprehensive benefits plan offered by Wilson Engineers exceeds ... Group Life Insurance * Short Term Disability * Long Term Disability * Voluntary Term Life Insurance
Vice President of Finance
Tempe, AZ · On-site
$180K - $220K/yr
... Trilon platform. Benefits The comprehensive benefits plan offered by Wilson Engineers exceeds ... Group Life Insurance * Short Term Disability * Long Term Disability * Voluntary Term Life Insurance
Partner closely with the President to support the South Region and Trilon Group to set a ... Understanding of overhead rate calculations for engineering firms. * Strong communication and ...
Partner closely with the President to support the South Region and Trilon Group to set a ... Understanding of overhead rate calculations for engineering firms. * Strong communication and ...
Director of Finance & Accounting
Charlotte, NC · On-site
$180K - $200K/yr
... engineering firm focused on the planning, design, and construction of airports in North Carolina ... Partner closely with the President to support the South Region and Trilon Group to set a ...
Director of Finance & Accounting
Charlotte, NC · On-site
$180K - $200K/yr
... engineering firm focused on the planning, design, and construction of airports in North Carolina ... Partner closely with the President to support the South Region and Trilon Group to set a ...
Product Support Analyst
$67K - $89K/yr
Experience in AEC, engineering, or project-based professional services environments is a strong advantage About Trilon Trilon was formed with the vision of building the next Top 20 infrastructure ...
Quick apply
Product Support Analyst
$67K - $89K/yr
Experience in AEC, engineering, or project-based professional services environments is a strong advantage About Trilon Trilon was formed with the vision of building the next Top 20 infrastructure ...
Backed by Trilon Group's resources and entrepreneurial model, we have the support to invest in ... Work closely with project managers, engineers, and other disciplines to ensure project controls ...
Backed by Trilon Group's resources and entrepreneurial model, we have the support to invest in ... Work closely with project managers, engineers, and other disciplines to ensure project controls ...
Senior Civil Engineering Associate - Puget Sound Market Leader
Seattle, WA · On-site
$150K - $200K/yr
Engineering Employment Type: Full Time Location: Seattle, WA Compensation: $150,000 - $200,000 ... the Trilon Group of companies. Qualifications Required This position requires a combination of ...
Senior Civil Engineering Associate - Puget Sound Market Leader
Seattle, WA · On-site
$150K - $200K/yr
Engineering Employment Type: Full Time Location: Seattle, WA Compensation: $150,000 - $200,000 ... the Trilon Group of companies. Qualifications Required This position requires a combination of ...
Senior Principal Engineer - Water/Wastewater
Blacksburg, VA · On-site
$150 - $180/hr
Lead, mentor, and develop senior engineers, project managers, and emerging leaders. * Foster a ... Collaborate with Rinker Design Associates and Trilon Group leadership on growth initiatives and ...
Senior Principal Engineer - Water/Wastewater
Blacksburg, VA · On-site
$150 - $180/hr
Lead, mentor, and develop senior engineers, project managers, and emerging leaders. * Foster a ... Collaborate with Rinker Design Associates and Trilon Group leadership on growth initiatives and ...
Senior Principal Engineer - Site Civil
Blacksburg, VA · On-site
$150 - $180/hr
Lead, mentor, and develop senior engineers, project managers, and emerging leaders. * Foster a ... Collaborate with Rinker Design Associates and Trilon Group leadership on growth initiatives and ...
Senior Principal Engineer - Site Civil
Blacksburg, VA · On-site
$150 - $180/hr
Lead, mentor, and develop senior engineers, project managers, and emerging leaders. * Foster a ... Collaborate with Rinker Design Associates and Trilon Group leadership on growth initiatives and ...
Senior Recruiter - Aviation & Engineering
Charlotte, NC · On-site
$90K - $105K/yr
As part of the Trilon Group family of companies, TBE is in an active growth phase with a strategic focus on expanding its engineering and production headcount to meet increasing project demand. The ...
Senior Recruiter - Aviation & Engineering
Charlotte, NC · On-site
$90K - $105K/yr
As part of the Trilon Group family of companies, TBE is in an active growth phase with a strategic focus on expanding its engineering and production headcount to meet increasing project demand. The ...
Junior Project Controls Analyst
Carteret, NJ · On-site
$60K - $75K/yr
Backed by Trilon Group's resources and entrepreneurial model, we have the support to invest in ... Work closely with project managers, engineers, and other disciplines to ensure project controls ...
Junior Project Controls Analyst
Carteret, NJ · On-site
$60K - $75K/yr
Backed by Trilon Group's resources and entrepreneurial model, we have the support to invest in ... Work closely with project managers, engineers, and other disciplines to ensure project controls ...
Senior Principal Engineer - Water/Wastewater
Blacksburg, VA · On-site
$150 - $180/hr
Lead, mentor, and develop senior engineers, project managers, and emerging leaders. * Foster a ... Collaborate with Rinker Design Associates and Trilon Group leadership on growth initiatives and ...
Senior Principal Engineer - Water/Wastewater
Blacksburg, VA · On-site
$150 - $180/hr
Lead, mentor, and develop senior engineers, project managers, and emerging leaders. * Foster a ... Collaborate with Rinker Design Associates and Trilon Group leadership on growth initiatives and ...
... within the Trilon Group of companies. Required This position requires a combination of skills ... Professional Engineering (P.E.) license in the State of Washington * Experience in, and knowledge ...
... within the Trilon Group of companies. Required This position requires a combination of skills ... Professional Engineering (P.E.) license in the State of Washington * Experience in, and knowledge ...
Trilon Group Jobs Information
What is it like to work at Trilon Group?
Trilon Group appears to be a collaborative and dynamic organization that prioritizes innovation and teamwork. The company's structure is designed to foster a culture of open communication, with a flat organizational hierarchy and cross-functional teams working together to drive projects forward. As a result, Trilon Group may appeal to candidates who value a fast-paced and entrepreneurial work environment, with opportunities to contribute to cutting-edge projects and develop their skills in a supportive and inclusive team.
What makes Trilon Group an attractive place to work?
Trilon Group is a leading real estate investment and development company with a strong reputation for delivering high-quality projects and a commitment to long-term growth. The company's workplace culture values innovation, collaboration, and open communication, providing employees with opportunities to contribute to cutting-edge projects and work with a diverse team of professionals. By joining Trilon Group, individuals can expect to be part of a dynamic organization that offers opportunities for professional growth, skill development, and making a meaningful impact in the industry.
What are the most popular job types at Trilon Group?
What are the most popular jobs at Trilon Group?
What are the most popular categories at Trilon Group?
Job description
Help desk Technician
Department: IT
Employment Type: Full Time
Location: Remote- USA
Compensation: $23.00 - $30.00 / hour
Description
Trilon is building a supercharged, technology-enabled future for our people and partners. The Helpdesk
Technician plays a key role in making that vision real by providing frontline support and ensuring every
employee can work confidently and productively in their digital workplace.
As part of Trilon's Service Delivery organization, the Helpdesk Technician is responsible for resolving
technical issues, assisting with onboarding and offboarding, and maintaining excellent communication
with employees and IT colleagues. This role is the first point of contact for IT requests and ensures a
consistent, friendly, and effective support experience across Trilon offices.
This position requires strong problem-solving skills, a commitment to customer service, and the ability to
collaborate with Field Support Engineers, Service Delivery leadership, and enterprise IT teams to keep
our employees connected and supported every day.
Key Responsibilities
End-User Support• Serve as the first point of contact for IT support requests, ensuring timely and effective resolution
of technical issues
• Provide support through multiple channels including phone, chat, and ticketing systems
• Troubleshoot and resolve issues related to hardware, software, network connectivity, and user
accounts
• Escalate complex incidents to Field Support Engineers or specialized IT teams as needed
• Maintain a high level of professionalism and empathy when engaging with end users
Onboarding and Offboarding• Support new hire onboarding by preparing accounts, devices, and access configurations
• Guide employees through setup of Trilon's core technologies including Microsoft 365, Teams, and
collaboration tools
• Coordinate with HR and Field Support teams to ensure seamless offboarding and recovery of
assets
Service Quality and Ticket Management• Record, track, and document support requests using Trilon's ITSM platform, ensuring accuracy
and completeness
• Monitor ticket queues and adhere to defined SLAs and response times
• Maintain clear communication with users throughout the resolution process
• Contribute to service improvement by identifying recurring issues and recommending process
changes
Knowledge Sharing and Collaboration• Create and update knowledge base articles and support documentation for common issues and
workflows
• Collaborate with Field Support Engineers and IT specialists to resolve multi-layered technical
problems
• Participate in regular team meetings and contribute to continuous improvement discussions
• Support enterprise initiatives that enhance automation, self-service, and user enablement
Technology Maintenance and Support Operations• Perform basic hardware maintenance and software installations for laptops, peripherals, and
mobile devices
• Assist with monitoring system alerts and performing routine maintenance checks
• Support updates, deployments, and patches under the guidance of Service Delivery leadership
• Maintain inventory records for IT equipment, ensuring accurate tracking and asset management
Skills, Knowledge and Expertise
About Trilon
Trilon was formed with the vision of building the next Top 20 infrastructure consulting firm in North America by bringing together some of the nation's best infrastructure consulting firms, focused on delivering practical and sustainable infrastructure solutions. Trilon is backed by Alpine Investors, a PeopleFirst Private Equity Firm. Trilon currently comprises 5,500+ staff across the US. For more information, visit www.trilon.com.
Pay Transparency
The base salary range for this role is indicated in the posting. This range reflects the company's good faith estimate of the compensation for this position at the time of posting. Final compensation will be determined based on factors such as experience, skills, qualifications, internal equity, and geographic location.
Department: IT
Employment Type: Full Time
Location: Remote- USA
Compensation: $23.00 - $30.00 / hour
Description
Trilon is building a supercharged, technology-enabled future for our people and partners. The Helpdesk
Technician plays a key role in making that vision real by providing frontline support and ensuring every
employee can work confidently and productively in their digital workplace.
As part of Trilon's Service Delivery organization, the Helpdesk Technician is responsible for resolving
technical issues, assisting with onboarding and offboarding, and maintaining excellent communication
with employees and IT colleagues. This role is the first point of contact for IT requests and ensures a
consistent, friendly, and effective support experience across Trilon offices.
This position requires strong problem-solving skills, a commitment to customer service, and the ability to
collaborate with Field Support Engineers, Service Delivery leadership, and enterprise IT teams to keep
our employees connected and supported every day.
Key Responsibilities
End-User Support• Serve as the first point of contact for IT support requests, ensuring timely and effective resolution
of technical issues
• Provide support through multiple channels including phone, chat, and ticketing systems
• Troubleshoot and resolve issues related to hardware, software, network connectivity, and user
accounts
• Escalate complex incidents to Field Support Engineers or specialized IT teams as needed
• Maintain a high level of professionalism and empathy when engaging with end users
Onboarding and Offboarding• Support new hire onboarding by preparing accounts, devices, and access configurations
• Guide employees through setup of Trilon's core technologies including Microsoft 365, Teams, and
collaboration tools
• Coordinate with HR and Field Support teams to ensure seamless offboarding and recovery of
assets
Service Quality and Ticket Management• Record, track, and document support requests using Trilon's ITSM platform, ensuring accuracy
and completeness
• Monitor ticket queues and adhere to defined SLAs and response times
• Maintain clear communication with users throughout the resolution process
• Contribute to service improvement by identifying recurring issues and recommending process
changes
Knowledge Sharing and Collaboration• Create and update knowledge base articles and support documentation for common issues and
workflows
• Collaborate with Field Support Engineers and IT specialists to resolve multi-layered technical
problems
• Participate in regular team meetings and contribute to continuous improvement discussions
• Support enterprise initiatives that enhance automation, self-service, and user enablement
Technology Maintenance and Support Operations• Perform basic hardware maintenance and software installations for laptops, peripherals, and
mobile devices
• Assist with monitoring system alerts and performing routine maintenance checks
• Support updates, deployments, and patches under the guidance of Service Delivery leadership
• Maintain inventory records for IT equipment, ensuring accurate tracking and asset management
Skills, Knowledge and Expertise
- 1 to 3 years of experience in IT support, helpdesk operations, or service delivery
- Strong knowledge of Microsoft 365, Windows, and macOS environments
- Familiarity with Active Directory, user provisioning, and password management
- Basic understanding of networking, remote connectivity, and VPN troubleshooting
- Excellent communication and customer service skills with a focus on clear, empathetic interaction
- Proven ability to prioritize and manage multiple tasks in a fast-paced environment
- Experience using ITSM or ticketing systems such as ServiceNow, Halo, or Jira
- Bachelor's degree in Information Systems or related field preferred; relevant certifications such as CompTIA A+, Microsoft, or ITIL Foundation are a plus
- Must be in a designated region and based in a Tier 1 or Tier 2 Trilon office to provide hands-on
support and engagement - May require occasional travel to other regional offices for training or support coverage
- Must sit in Canton, Ohio and attend office 3 days a week
About Trilon
Trilon was formed with the vision of building the next Top 20 infrastructure consulting firm in North America by bringing together some of the nation's best infrastructure consulting firms, focused on delivering practical and sustainable infrastructure solutions. Trilon is backed by Alpine Investors, a PeopleFirst Private Equity Firm. Trilon currently comprises 5,500+ staff across the US. For more information, visit www.trilon.com.
Pay Transparency
The base salary range for this role is indicated in the posting. This range reflects the company's good faith estimate of the compensation for this position at the time of posting. Final compensation will be determined based on factors such as experience, skills, qualifications, internal equity, and geographic location.
About Trilon Group
Sourced by ZipRecruiter
Industry
Civil engineering construction
Company size
201 - 500 Employees
Headquarters location
Aurora, CO, US
Year founded
2021