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Purpose and Scope

The Health Care Sales Representative is responsible for achieving sales objectives in an assigned territory. through the development, maintenance, and growth of business relationships with target healthcare professionals (HCPs).

The role is focused on product knowledge, effective detailing, and driving appropriate prescribing through clinical and value-based conversations. The Health Care Sales Representative will execute territory business plans, deliver high-quality promotional interactions, and work collaboratively with sales leadership to maximize the impact of sales and marketing strategies.

Essential Duties & Responsibilities

• Develop and maintain strong business relationships with targeted General Practitioners, select specialists, and affiliated health professionals, focusing on the promotion of Tolmar products 
• Create, maintain, and grow sales within a designated territory by maximizing appropriate use of Tolmar products among the targeted audience.
• Call on prescribing health care providers within the assigned territory to deliver effective, compliant, and value-driven product information.
• Execute territory business plans aligned with national and regional sales objectives 
• Demonstrate strong product knowledge and effectively communicate approved clinical, therapeutic, disease state, and product information.
• Successfully promote the appropriate on-label use of approved products.
• Develop and deliver impactful sales presentations tailored to individual customer needs to support prescribing decisions. 
• Identify educational needs and lead the planning and execution of compliant healthcare professional (HCP) learning programs, including peer-to-peer educational events and speaker programs.
• Evaluate and monitor sales data and performance reports regularly to manage business priorities and identify opportunities. 
• Maintain an up-to-date CRM database to document sales call activity, insights, trends, future objectives, and overall territory performance. 
• Complete routine reports accurately and in a timely manner, in compliance with company, industry, and regulatory requirements.
• Manage call activity and territory routing to ensure optimal coverage and efficient use of time in the field.
• Attend and represent the Company at local, regional, or national meetings and events, as appropriate. 
• Attend and travel for Company meetings, training sessions, and sales conferences.
• Manage usage and inventory of approved promotional materials in a compliant manner. 
• Abide by Administrative Expectations as defined by Sales SOPs, including timely submission of expense reports, CRM call entry, company vehicle mileage reporting, and adherence to fleet maintenance requirements.
• Manage promotional budgets responsibly and in accordance with company guidelines.
• Partner effectively with internal teams, including Sales Management, Marketing, and Medical Affairs, to support execution of sales initiatives.
• Abide by the Company’s email, communication, and compliance SOPs.
• Responsible for reporting Adverse Events and Technical Complaints to Tolmar Pharmacovigilance and Patient Safety (PSSP) in accordance with SOP-00821, Pharmacovigilance and Technical Complaint Reporting.
• Perform various other duties as assigned.

Core Values

This position is expected to operate within the framework of Tolmar’s Core Values:

• Center on People: We commit to support the well-being of our patients. We are committed to treating our employees and those we serve as valued partners. By placing people at the heart of our actions, we actively engage, invigorate, acquire knowledge, and grow together.
• Are Proactive & Agile: We embody a culture of engagement and action. With a hands-on approach, we fearlessly adapt to change. We anticipate, respond swiftly and efficiently to ignite a spirit that propels us towards extraordinary outcomes.
• Act Ethically: We are committed to consistently conducting our business in an ethical, compliant, and socially aware manner, in line with our purpose of positively impacting lives. We actively cultivate diversity, equity, inclusion & sustainability in our workplace.
• Constantly Improve: We are committed to a collaborative & proactive effort to improve our products, systems, processes, and services by reducing waste, increasing efficiency & improving quality.
• Are Accountable: We think, act, and communicate with honesty, transparency, and clarity in alignment with our core values. We don't compromise our values for near term gain. We take accountability & ownership of our work, actions, successes, and setbacks. We strive to deliver our best as we shape the future.

Knowledge, Skills & Abilities 

• Knowledge of Microsoft Office products including Outlook, Word, PowerPoint and Excel.
• Excellent interpersonal, written and verbal communication skills.
• Excellent analytical skills and proven strategic thinker.
• Advanced Skill in organization and follow-up.
• Skill in negotiation and selling techniques with demonstrated accountability in executing sales plans.
• Aptitude for learning technical and scientific product relation information.
• Highly motivated for success with a “can do” attitude.
• Ability to work independently.
• Ability to manage multiple projects both inside and outside the organization.
• Ability to work with multiple interruptions and tight deadlines.
• Ability to execute effective business plans for assigned territory.
• Ability to develop working relationships with both internal and external customers and work as a team player with employees at all levels.
• Ability to take initiative in the absence of precise direction.
• Ability to demonstrate good judgment, discretion and compliance to industry ethical guidelines.
• Demonstrates assertive selling techniques including asking for business on every call.

Education & Experience

• Bachelor’s degree in science, business or related field.
• Two or more years of successful sales experience in the pharmaceutical industry.
• Consistent track record of exceeding sales quotas
• Ability to be approved and insured to drive company car including valid driver’s license and good driving history
• Reside centrally within the territory

Working Conditions

• Office environment; requiring sitting and standing.
• Overnight travel is required up to 20%.
• Ability to lift 50 pounds.
• Travel by air as required.
• Availability to work extra hours and on weekends as necessary.