The coordinator also provides frontline guidance to consumers of HF Sinclair products while playing ... Must have familiarity with consumer support, reporting, and performance metrics. Education Level ...

60 Sinclair Arts Jobs Hiring Near You
The coordinator also provides frontline guidance to consumers of HF Sinclair products while playing ... Must have familiarity with consumer support, reporting, and performance metrics. Education Level ...
The coordinator also provides front‑line guidance to consumers of HF Sinclair products while ... Must have familiarity with consumer support, reporting, and performance metrics. Education Level ...
The coordinator also provides front‑line guidance to consumers of HF Sinclair products while ... Must have familiarity with consumer support, reporting, and performance metrics. Education Level ...
Treasury Analyst
Dallas, TX · On-site
Basic Function HF Sinclair's Treasury Analyst performs daily liquidity management responsibilities ... Under direction from supervisor, prepares multi-currency cash and liquidity metrics for broader ...
Treasury Analyst
Dallas, TX · On-site
Basic Function HF Sinclair's Treasury Analyst performs daily liquidity management responsibilities ... Under direction from supervisor, prepares multi-currency cash and liquidity metrics for broader ...
Basic Function HF Sinclair in Dallas, TX is seeking a Logistic Performance & Analysis Supervisor ... Ensures accuracy of and alignment between vendor invoicing and logistics performance metrics ...
Basic Function HF Sinclair in Dallas, TX is seeking a Logistic Performance & Analysis Supervisor ... Ensures accuracy of and alignment between vendor invoicing and logistics performance metrics ...
Basic Function HF Sinclair in Dallas, TX is seeking a Logistic Performance & Analysis Supervisor ... Ensures accuracy of and alignment between vendor invoicing and logistics performance metrics ...
Basic Function HF Sinclair in Dallas, TX is seeking a Logistic Performance & Analysis Supervisor ... Ensures accuracy of and alignment between vendor invoicing and logistics performance metrics ...
Basic Function HF Sinclair in Dallas, TX is seeking a Logistic Performance & Analysis Supervisor ... Ensures accuracy of and alignment between vendor invoicing and logistics performance metrics ...
Basic Function HF Sinclair in Dallas, TX is seeking a Logistic Performance & Analysis Supervisor ... Ensures accuracy of and alignment between vendor invoicing and logistics performance metrics ...
Treasury Analyst
Dallas, TX · On-site
Basic Function HF Sinclair's Treasury Analyst performs daily liquidity management responsibilities ... Under direction from supervisor, prepares multi-currency cash and liquidity metrics for broader ...
New
Treasury Analyst
Dallas, TX · On-site
Basic Function HF Sinclair's Treasury Analyst performs daily liquidity management responsibilities ... Under direction from supervisor, prepares multi-currency cash and liquidity metrics for broader ...
New
Manager, Environmental Air & ESG
$115K - $119K/yr
Basic Function HF Sinclair is looking for Manager, Enviornmental Air & ESG in the following ... Capacity to be strategic and visionary with complex data and metrics. Advanced reading and writing ...
Manager, Environmental Air & ESG
$115K - $119K/yr
Basic Function HF Sinclair is looking for Manager, Enviornmental Air & ESG in the following ... Capacity to be strategic and visionary with complex data and metrics. Advanced reading and writing ...
Manager, Environmental Air & ESG
$115K - $119K/yr
Basic Function HF Sinclair is looking for Manager, Enviornmental Air & ESG in the following ... Capacity to be strategic and visionary with complex data and metrics. Advanced reading and writing ...
Manager, Environmental Air & ESG
$115K - $119K/yr
Basic Function HF Sinclair is looking for Manager, Enviornmental Air & ESG in the following ... Capacity to be strategic and visionary with complex data and metrics. Advanced reading and writing ...
Director, Product Management, Growth
Santa Monica, CA · On-site
$169 - $180/hr
This role will play a critical part in shaping how customers discover, experience, and continue to ... Build business cases, define success metrics, and communicate results to executive stakeholders.
Director, Product Management, Growth
Santa Monica, CA · On-site
$169 - $180/hr
This role will play a critical part in shaping how customers discover, experience, and continue to ... Build business cases, define success metrics, and communicate results to executive stakeholders.
Manager, Environmental Air & ESG
Dallas, TX · On-site
$115K - $119K/yr
Basic Function HF Sinclair is looking for Manager, Enviornmental Air & ESG in the following ... Capacity to be strategic and visionary with complex data and metrics. Advanced reading and writing ...
Manager, Environmental Air & ESG
Dallas, TX · On-site
$115K - $119K/yr
Basic Function HF Sinclair is looking for Manager, Enviornmental Air & ESG in the following ... Capacity to be strategic and visionary with complex data and metrics. Advanced reading and writing ...
Manager, Environmental Air & ESG
$112K - $116K/yr
Basic Function HF Sinclair is looking for Manager, Enviornmental Air & ESG in the following ... Capacity to be strategic and visionary with complex data and metrics. Advanced reading and writing ...
Manager, Environmental Air & ESG
$112K - $116K/yr
Basic Function HF Sinclair is looking for Manager, Enviornmental Air & ESG in the following ... Capacity to be strategic and visionary with complex data and metrics. Advanced reading and writing ...
Basic Function HF Sinclair's Treasury Analyst performs daily liquidity management responsibilities ... Under direction from supervisor, prepares multi-currency cash and liquidity metrics for broader ...
Basic Function HF Sinclair's Treasury Analyst performs daily liquidity management responsibilities ... Under direction from supervisor, prepares multi-currency cash and liquidity metrics for broader ...
Basic Function HF Sinclair is seeking a Strategic Business Development Specialist in Dallas, TX. ... Develop Business Segment analytical tools and processes that drive clear and consistent metrics ...
Basic Function HF Sinclair is seeking a Strategic Business Development Specialist in Dallas, TX. ... Develop Business Segment analytical tools and processes that drive clear and consistent metrics ...
Basic Function HF Sinclair is seeking a Strategic Business Development Specialist in Dallas, TX. ... Develop Business Segment analytical tools and processes that drive clear and consistent metrics ...
Basic Function HF Sinclair is seeking a Strategic Business Development Specialist in Dallas, TX. ... Develop Business Segment analytical tools and processes that drive clear and consistent metrics ...
NAPA Operations Support
Sigourney, IA · On-site
... metrics. * Provide solutions and escalate issues when necessary to ensure customer satisfaction ... Sinclair Tractor provides equal employment opportunities to applicants for employment and prohibits ...
NAPA Operations Support
Sigourney, IA · On-site
... metrics. * Provide solutions and escalate issues when necessary to ensure customer satisfaction ... Sinclair Tractor provides equal employment opportunities to applicants for employment and prohibits ...
Basic Function HF Sinclair is seeking a Strategic Business Development Specialist in Dallas, TX. ... Develop Business Segment analytical tools and processes that drive clear and consistent metrics ...
Basic Function HF Sinclair is seeking a Strategic Business Development Specialist in Dallas, TX. ... Develop Business Segment analytical tools and processes that drive clear and consistent metrics ...
Director, Product Management, Growth
Santa Monica, CA · On-site
$261K - $273K/yr
This role will play a critical part in shaping how customers discover, experience, and continue to ... Build business cases, define success metrics, and communicate results to executive stakeholders.
Director, Product Management, Growth
Santa Monica, CA · On-site
$261K - $273K/yr
This role will play a critical part in shaping how customers discover, experience, and continue to ... Build business cases, define success metrics, and communicate results to executive stakeholders.
Programmatic Technical Account Support Specialist
MD · On-site
$82K - $103K/yr
This position reports into the Assistant Vice-President, Customer Service Operations ... report metrics to sales leads and clients * Educate Sinclair, Inc sales teams on Compulse ...
Programmatic Technical Account Support Specialist
MD · On-site
$82K - $103K/yr
This position reports into the Assistant Vice-President, Customer Service Operations ... report metrics to sales leads and clients * Educate Sinclair, Inc sales teams on Compulse ...
NAPA Operations Support
Sigourney, IA · On-site
... metrics. * Provide solutions and escalate issues when necessary to ensure customer satisfaction ... Sinclair Tractor provides equal employment opportunities to applicants for employment and prohibits ...
NAPA Operations Support
Sigourney, IA · On-site
... metrics. * Provide solutions and escalate issues when necessary to ensure customer satisfaction ... Sinclair Tractor provides equal employment opportunities to applicants for employment and prohibits ...
Sinclair Customer Metrics Jobs Information
What is it like to work at Sinclair?
The company operates a decentralized structure, with teams working across various locations to produce and distribute content, including news, sports, and entertainment programming. Sinclair's mission is to provide high-quality, engaging content to diverse audiences through its extensive network of television stations and digital platforms.
Working at Sinclair may appeal to candidates who are passionate about storytelling, community involvement, and the media industry, as the company offers opportunities for professional growth and development in a fast-paced, dynamic environment.
What makes Sinclair an attractive place to work?
What are the most popular job types at Sinclair?
What are the most popular jobs at Sinclair?
What are the most popular categories at Sinclair?

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 5 days ago
HF Sinclair rating
8.6
Based on 36 frontline employees who took The Breakroom Quiz
12th of 87 rated oil and gas companies
Job description
The Consumer Excellence & Support Coordinator oversees the daytoday activities of the mystery shop program including assignment coordination, data integrity, analysis, and reporting. The coordinator also provides frontline guidance to consumers of HF Sinclair products while playing a key role in advancing consumer experience initiatives. This position serves as a critical link between consumer interactions and program optimization, ensuring insights from consumer feedback translate into measurable improvements. The coordinator partners closely with internal stakeholders and external vendors and consumers to ensure accurate execution, effective communication, and continuous program enhancement. Through strong project coordination, analytics, documentation, and continuous improvement efforts, this role supports datadriven decisionmaking and helps elevate the overall consumer experience.
- Oversee operational aspects of the mystery shopping program, including project coordination, assignment tracking, and program calendars
- Ensure program compliance with established standards and requirements
- Review, validate, and analyze mystery shop reports for accuracy and consistency
- Prepare and distribute reports, dashboards, and summaries for leadership and cross-functional stakeholders
- Support continuous improvement by recommending enhancements to program design, scoring, and reporting methodologies
- Assist in identifying trends, insights, and opportunities to enhance consumer support results, service quality, and operational efficiency
- Provide direct consumer support to end users of HF Sinclair products, including fuels, payments, gift card support (balance, reload, order inquiries), Mobile Advantage, and DINOPAY
- Coordinate, document, and respond to consumer inquiries via phone, email, voicemail, and chat channels
- Resolve consumer issues professionally and timely using approved processes and actions
- De-escalate concerns and manage dissatisfied consumer situations with empathy and professionalism
- Provide accurate information regarding products, services, and company policies
- Develop, maintain, and update documentation, procedures, and FAQ resources to ensure clarity and consistency
- Access, update, and maintain consumer information within internal databases
Special assignments or tasks assigned to the employee by their supervisor, as determined from time to time in their sole and complete discretion
A minimum of five years of experience in mystery shopper programs, quality assurance and/or consumer service. Experience in petroleum is preferred. Must have familiarity with consumer support, reporting, and performance metrics.
Associate's degree in marketing or business administration or equivalent relevant experience in lieu of the degree.
Preferred Educational Level:
Bachelor's Degree in marketing or business administration or equivalent.
Office based with up to 5% travel by land and air required. Subject to varying road and weather conditions. Depending on assignment, required from time to time to work an on-call schedule.
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Paid Time-Off
- 401(k) Retirement Plan with match
- Educational Reimbursement
- Parental Bonding Time
- Employee Discounts
Job conditions require sitting, talking, or hearing, making visual inspections, making precise finger and hand movements, reaching, or grasping, and the ability to perceive color differences. Job conditions may require standing, walking twisting, stooping, crouching, and kneeling.
HF Sinclair Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other prohibited ground of discrimination.
What HF Sinclair employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About HF Sinclair
Sourced by ZipRecruiter
Industry
Gasoline stations
Company size
5,001 - 10,000 Employees
Headquarters location
Dallas, TX, US