Sinclair Customer Metrics
Sinclair Customer Metrics

5 Sinclair Customer Service Representative Jobs Hiring Near You

... customer needs. + Handle service challenges. + Demonstrate questioning or probing skills. Key ... Sinclair Team Members: Collaborate with sales representatives in and out of assigned territory to ...

... and quality requirements. - Represent the company with customers, partners, and external ... Sinclair Values: Act with Integrity Consistently doing the right thing even when it's the hard ...

... and quality requirements. - Represent the company with customers, partners, and external ... Sinclair Values: • Act with Integrity Consistently doing the right thing even when it's the hard ...

$16.50 - $22/hr

... in service models, or strategy One Company, One Goal Working towards unified mission, we are all Sinclair and be seen by customers as one company in every way Own It! Be Accountable for your ...

Human Resources Intern

New York, NY · On-site

$16.50 - $22/hr

... service models, or strategy • One Company, One Goal Working towards unified mission, we are all Sinclair and be seen by customers as one company in every way • Own It! Be Accountable for your ...

Sinclair Customer Metrics Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

Can I work in Amazon from home?

Customer Service Representatives at Amazon can often work remotely, depending on the role and location. Remote positions typically require good communication skills, a reliable internet connection, and sometimes specific equipment or certifications. Availability of work-from-home options varies by position and geographic region.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What is it like to work at Sinclair?

Sinclair is a media company that values innovation and community engagement, fostering a dynamic work environment that encourages collaboration and creativity.

The company operates a decentralized structure, with teams working across various locations to produce and distribute content, including news, sports, and entertainment programming. Sinclair's mission is to provide high-quality, engaging content to diverse audiences through its extensive network of television stations and digital platforms.

Working at Sinclair may appeal to candidates who are passionate about storytelling, community involvement, and the media industry, as the company offers opportunities for professional growth and development in a fast-paced, dynamic environment.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular categories at Sinclair?
Infographic showing various Customer Service Representative job openings at Sinclair in the United States as of May 2026, with employment types broken down into 4% Internship, 86% Full Time, and 10% Part Time. Highlights an 98% Physical, and 2% Remote job distribution.
Area Sales Manager USA

Area Sales Manager USA

Sinclair

Manhattan, NY • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 3 days ago


Job description

Vacancy Name
Area Sales Manager USA
Vacancy No
VN338
Employment Type
Full-Time
Location
New York- USA
Job Details
About the role:
Sinclair is seeking an Area Sales Manager role across the USA region to join our US Sales team.
The role mission involves developing and managing sales activities within an assigned region, achieving sales quotas, and supporting both the sales team and customers. It requires frequent travel, maintaining key account relationships, and managing a substantial lead pipeline.
About Sinclair
Founded in 1971, Sinclair is a global medical aesthetics organisation, that delivers an extensive product range. With an in-house commercial infrastructure, including manufacturing and a network of distributors in leading global markets, our products are sold in 55 countries worldwide.
This is a great time to join Sinclair as we continue to increase our product range and expand into new markets and territories.
Our Vision
Providing aesthetic excellence globally.
Our Mission
Driving the advancement of product quality and customer satisfaction, investing in innovation and people.
Our Values
  • Act with Integrity
  • Be results driven
  • Embrace your winning spirit
  • Stay ahead of the game
  • One team, one goal

Description
Essential:
+ Bachelor's degree in business, Life Sciences or related discipline (commensurate experience may be substituted for degree).
+ Minimum 3 years of previous sales experience with demonstrated excellent results - greater than 100% achievement on a consistent basis.
+ Ability to set and achieve goals.
+ Excellent/ Strong written and verbal communication, organizational, time management, interpersonal, and follow-up skills.
+ High level of ownership, accountability, and initiative.
+ Literate in Microsoft Office and CRM.
+ Ability to handle last-minute requests and work in a fast-paced environment.
+ Ability to handle last-minute requests and work in a fast-paced environment.
Desirable:
+ Industry experience preferred.
+ Utilize sales support resources (technology, people, materials).
+ Forecast accurately.
+ Uncover and respond to customer needs.
+ Handle service challenges.
+ Demonstrate questioning or probing skills.
Key Competencies:
+ Possess the ability to drive results in a team environment with skills in demonstrating best practices and educating others on industry and selling.
+ Demonstrated knowledge and experience in managing and closing complex sales with the funnel management of quotas.
General competencies:
+ Accurate monthly rolling forecasts
+ Favourable management of individual expenses
+ Drive sales to meet or exceed targets.
+ Create sales plans to increase opportunities in the pipeline
+ Build relationships with key customers in the territory
+ Partner with Marketing to provide materials that drive opportunities
+ Maintain full understanding of new developments with current and future technologies.
+ Attend sales training classes
+ Learn and demonstrate approaches to develop opportunities
+ Customer relationship management.
If this sounds like you and you meet the requirements, please apply, we would love to hear from you.
Please note if we receive a high volume of applications, we may close the role before the closing date noted.
By making this application you give consent for personal information to be used in automated decision making processes relating to key job requirements which are stated in this ad.
If you have any questions, please email recruitment@sinclair.com.
Sinclair does not accept speculative or unsolicited CVs from Recruitment Agencies. Any unsolicited CVs received will be treated as property of Sinclair and Terms & Conditions associated with the use of such CVs will be considered null and void.
Key Responsibilities
+ Generate sales leads principally by cold calling on core and non-core aesthetic professionals.
+ Maintain and manage a substantial lead pipeline while meeting or exceeding quarterly sales targets.
+ Present our products and services to prospective customers; act as a point of contact for all potential customers and identify needs and recommend product solutions.
+ Supporting Sinclair Team Members: Collaborate with sales representatives in and out of assigned territory to share best practices, support a cohesive sale approach.
+ Supporting Strategic Accounts.
+ Identify local business opportunities and challenges.
+ To meet individual and group sales quotas.
+ Achieve minimum sales quota requirements as established by the Company.
+ Satisfy all the Company's Customer Care and Finance requirements as established; responsible for learning (training provided) set processes and updating the CRM system in a timely and accurate manner.
+ Provide timely reports (weekly, monthly, quarterly, and annually to the VP Sales regarding status of each lead and sales opportunity in pipeline through the CRM database.
+ Attend and promote workshops and support programs for the Territory in conjunction with the other sales managers, marketing, and clinical departments of the Company; Provide needed sales support at all sales events.
+ Maintain a high level of understanding of the applications and performance of the Company's products.
+ Frequent travel within your territory, and occasionally outside of, is a requirement of this role.
+ Up-Selling & Cross-selling to Current Customers
Benefits
We offer:
• Medical, dental and prescription drug program
• Retirement 401k Program
• Paid vacation and Sick days
We have a real focus on developing our people, and by fostering an entrepreneurial culture, we encourage flexibility, accountability and autonomy. The company is full of opportunity for those who wish to grasp it. Our people thrive on engagement, development and a varied workload. You will often be included in projects that require you to collaborate cross-functionally.
Currency
USD
Duration
Salary Maximum
0.00
Salary Minimum
0.00