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64 Ryan Customer Service Jobs Hiring Near You

Builds prototypes and production components using Python or C#, integrating with cloud services, SDKs, and APIs * Partners with Ryan business units to identify trusted customers for participation in ...

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Ryan Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What is it like to work at Ryan?

Ryan is a company that values a collaborative and dynamic work environment, fostering a culture of innovation and teamwork among its employees.

As a global leader in tax technology, Ryan's team structure is designed to support a fast-paced and ever-evolving industry, with employees working together to deliver cutting-edge solutions to clients worldwide. The company's mission is to provide expert tax advice and services to individuals and businesses, leveraging its global presence and expertise to drive growth and success.

Working at Ryan may appeal to candidates who are passionate about tax technology and are looking for a challenging and rewarding career in a rapidly growing industry, with opportunities for professional development and advancement in a global organization.
What are the most popular job types at Ryan?
    Infographic showing various Customer Service job openings at Ryan in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 73% Physical, 19% Hybrid, and 8% Remote job distribution.

    Customer Service Representative - State Farm Agent Team Member

    Ryan Miller - State Farm Agent

    Joplin, MO

    $29K - $45K/yr

    Part-time

    PTO

    Posted 17 hours ago


    Job description

    Benefits:
    • Competitive salary
    • Flexible schedule
    • Opportunity for advancement
    • Paid time off
    • Training & development

    ROLE DESCRIPTION:
    As a Customer Service Representative - State Farm Agent Team Member with Ryan Miller - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
    We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
    RESPONSIBILITIES:
    • Answer customer inquiries and provide policy information.
    • Assist customers with policy changes and updates.
    • Process insurance claims and follow up with customers.
    • Maintain accurate records of customer interactions.
    QUALIFICATIONS:
    • Communication and interpersonal skills.
    • Detail-oriented and able to multitask.
    • Previous customer service experience preferred.