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64 Ryan Customer Service Jobs Hiring Near You

Ryan Consulting

Customer Service Team Manager

Media, PA · Hybrid

Why Ryan? * Competitive Compensation and Benefits * Home Office Stipend * Business Connectivity ... Lead, coach, and motivate a team of customer service professionals to deliver exceptional client ...

Genz-Ryan

Genz Ryan General Application

Burnsville, MN · On-site

Genz Ryan, a leading name in residential HVAC, plumbing, and electrical services, is always looking ... Commitment to quality and customer satisfaction. * The drive to solve challenges and 'get sh*t done.

Genz-Ryan

Genz Ryan General Application

Burnsville, MN · On-site

Genz Ryan, a leading name in residential HVAC, plumbing, and electrical services, is always looking ... Commitment to quality and customer satisfaction. * The drive to solve challenges and 'get sh*t done.

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All JobsRyan Customer Service Jobs

Ryan Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What is it like to work at Ryan?

Ryan is a company that values a collaborative and dynamic work environment, fostering a culture of innovation and teamwork among its employees.

As a global leader in tax technology, Ryan's team structure is designed to support a fast-paced and ever-evolving industry, with employees working together to deliver cutting-edge solutions to clients worldwide. The company's mission is to provide expert tax advice and services to individuals and businesses, leveraging its global presence and expertise to drive growth and success.

Working at Ryan may appeal to candidates who are passionate about tax technology and are looking for a challenging and rewarding career in a rapidly growing industry, with opportunities for professional development and advancement in a global organization.
What are the most popular job types at Ryan?
    What are the most popular jobs at Ryan?
    What are the most popular categories at Ryan?
    Infographic showing various Customer Service job openings at Ryan in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 73% Physical, 19% Hybrid, and 8% Remote job distribution.

    Senior Construction Project Manager - Mission Critical (Traveling)

    Ryan Companies

    Columbus, OH • On-site

    $150K - $180K/yr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 6 days ago

    Job description

    Job Description:

    Ryan Companies US, Inc. has an immediate career opportunity for a Senior Construction Project Manager to join our National Mission Critical team!

    This individual is primarily responsible for managing Project Teams to meet goals, budgets and highest customer satisfaction.

    Some things you can expect to do:

    • Manage assigned project team members and subcontractors.

    • Cultivate and grow project owner relationships and relationships with all professional groups involved.

    • Engagement in the project preconstruction process including developing bid procedures, bid reviews, vendor & subcontractor qualifications, estimating, procurement strategy and scheduling.

    • Management of Quality Assurance/Quality Control Program and required commissioning processes.

    • Proved leadership in construction risk evaluation, contract negotiations, and budget decisions.

    • Prepare and manage project budgets and schedules.

    • Lead Construction progress meetings.

    • Oversee design development.

    • Travel as needed for projects.

    Job Requirements:

    • To be successful in this role, you must have a bachelor's degree in Construction Engineering/Management and at least 10+ years of proven experience, preferably in the Mission Critical industry.

    • You must also be able and willing to travel for projects.

    You will really stand out if you:

    • Possess proven knowledge of complex mission critical MEP systems.

    • Have an established thorough understanding of early turnover dates and mission critical commissioning processes.

    • Experience with critical work Methods of Procedures process.

    • Demonstrate deep knowledge of Microsoft Office Procore, P6, and other management tools.

    • Communicate proactively and effectively, focus on customers, and display a high level of professionalism, honesty, and integrity.

    Compensation:

    The salary range is $150,000 - $180,000. The salary base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission and/or an incentive program.

    #LI-RW1

    Eligibility:

    Position requires verification of employment to work in the U.S.

    Benefits:

    • Competitive Salary

    • Medical, Dental and Vision Benefits

    • Retirement and Savings Benefits

    • Flexible Spending and Health Savings Accounts

    • Life Insurance

    • Short-Term and Long-Term Disability

    • Educational Assistance

    • Paid Time Off (PTO)

    • Employee Assistance and Wellness Programs

    • Parenting Benefits

    • Employee Discount Programs

    • Pet insurance

    • Ryan Foundation - charitable matching funds

    • Paid Time for Volunteer Events

    Disclaimer: Eligibility may vary based on factors such as role, hours worked, employment status, length of service, location, and other considerations. Detailed information will be shared with eligible candidates during the hiring process, and the official terms and conditions will be outlined in each individual offer document.

    Ryan Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Non-Solicitation Notice to Recruitment Agencies:

    Ryan Companies kindly requests that recruitment agencies and third-party recruiters do not submit unsolicited resumes or candidate information to any Ryan Companies employee or office. Ryan Companies will not be responsible for any fees or expenses associated with unsolicited submissions. If recruitment services are required, we will reach out directly to agencies on our approved vendor list. We appreciate your understanding and cooperation.

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