Customer Service Team Manager
Media, PA ยท Hybrid
Award-Winning Culture & Community Outreach Ryan's Property Tax team is looking for an experienced and driven Customer Service Team Manager to lead a high-performing client support function in our ...
Media, PA ยท Hybrid
Award-Winning Culture & Community Outreach Ryan's Property Tax team is looking for an experienced and driven Customer Service Team Manager to lead a high-performing client support function in our ...
Media, PA ยท Hybrid
Award-Winning Culture & Community Outreach Ryan's Property Tax team is looking for an experienced and driven Customer Service Team Manager to lead a high-performing client support function in our ...
Why Ryan? * Competitive Compensation and Benefits * Business Connectivity Reimbursement (Phone ... Strong organisational and time management skills * Ability to build and maintain professional ...
Why Ryan? * Competitive Compensation and Benefits * Business Connectivity Reimbursement (Phone ... Strong organisational and time management skills * Ability to build and maintain professional ...
Media, PA ยท On-site
Why Ryan? * Competitive Compensation and Benefits * Business Connectivity Reimbursement (Phone ... Strong organisational and time management skills * Ability to build and maintain professional ...
Media, PA ยท On-site
Why Ryan? * Competitive Compensation and Benefits * Business Connectivity Reimbursement (Phone ... Strong organisational and time management skills * Ability to build and maintain professional ...
Atlanta, GA ยท Hybrid
Duties and responsibilities, as they align to Ryan's Key Results People: * Create a positive team member experience. Client: * Manages and monitors all aspects of the annual property tax cycle for ...
Atlanta, GA ยท Hybrid
Duties and responsibilities, as they align to Ryan's Key Results People: * Create a positive team member experience. Client: * Manages and monitors all aspects of the annual property tax cycle for ...
Atlanta, GA ยท Hybrid
Duties and responsibilities, as they align to Ryan's Key Results People: * Create a positive team member experience. Client: * Manages and monitors all aspects of the annual property tax cycle for ...
Atlanta, GA ยท Hybrid
Duties and responsibilities, as they align to Ryan's Key Results People: * Create a positive team member experience. Client: * Manages and monitors all aspects of the annual property tax cycle for ...
Minneapolis, MN ยท Hybrid
$138K - $185K/yr
Why Ryan? * Hybrid Work Options * Award-Winning Culture * Generous Personal Time Off (PTO) Benefits ... Leads the review and management of client audits conducted by tax jurisdictions. * Attends hearings ...
Minneapolis, MN ยท Hybrid
$138K - $185K/yr
Why Ryan? * Hybrid Work Options * Award-Winning Culture * Generous Personal Time Off (PTO) Benefits ... Leads the review and management of client audits conducted by tax jurisdictions. * Attends hearings ...
Minneapolis, MN ยท Hybrid
$138K - $185K/yr
Why Ryan? * Hybrid Work Options * Award-Winning Culture * Generous Personal Time Off (PTO) Benefits ... Leads the review and management of client audits conducted by tax jurisdictions. * Attends hearings ...
Minneapolis, MN ยท Hybrid
$138K - $185K/yr
Why Ryan? * Hybrid Work Options * Award-Winning Culture * Generous Personal Time Off (PTO) Benefits ... Leads the review and management of client audits conducted by tax jurisdictions. * Attends hearings ...
Chicago, IL ยท Hybrid
$120K - $150K/yr
Perform property benchmarking analysis, comparing to other Ryan communities and industry benchmarks ... Knowledge of financial statements, forecasting and modeling, property management issues, loan ...
Chicago, IL ยท Hybrid
$120K - $150K/yr
Perform property benchmarking analysis, comparing to other Ryan communities and industry benchmarks ... Knowledge of financial statements, forecasting and modeling, property management issues, loan ...
$68K - $70K/yr
Bachelor's degree in Risk Management, Business Administration, or related field preferred; equivalent experience considered. * 2+ years of experience in Property Underwriting required Ryan Specialty ...
$68K - $70K/yr
Bachelor's degree in Risk Management, Business Administration, or related field preferred; equivalent experience considered. * 2+ years of experience in Property Underwriting required Ryan Specialty ...
Chicago, IL ยท On-site
$120K - $150K/yr
Perform property benchmarking analysis, comparing to other Ryan communities and industry benchmarks ... Knowledge of financial statements, forecasting and modeling, property management issues, loan ...
Chicago, IL ยท On-site
$120K - $150K/yr
Perform property benchmarking analysis, comparing to other Ryan communities and industry benchmarks ... Knowledge of financial statements, forecasting and modeling, property management issues, loan ...
$68K - $70K/yr
Bachelor's degree in Risk Management, Business Administration, or related field preferred; equivalent experience considered. * 2+ years of experience in Property Underwriting required Ryan Specialty ...
$68K - $70K/yr
Bachelor's degree in Risk Management, Business Administration, or related field preferred; equivalent experience considered. * 2+ years of experience in Property Underwriting required Ryan Specialty ...
Nashville, TN ยท On-site
$68K - $70K/yr
Bachelor's degree in Risk Management, Business Administration, or related field preferred; equivalent experience considered. * 2+ years of experience in Property Underwriting required Ryan Specialty ...
Nashville, TN ยท On-site
$68K - $70K/yr
Bachelor's degree in Risk Management, Business Administration, or related field preferred; equivalent experience considered. * 2+ years of experience in Property Underwriting required Ryan Specialty ...
$68K - $70K/yr
Bachelor's degree in Risk Management, Business Administration, or related field preferred; equivalent experience considered. * 2+ years of experience in Property Underwriting required Ryan Specialty ...
$68K - $70K/yr
Bachelor's degree in Risk Management, Business Administration, or related field preferred; equivalent experience considered. * 2+ years of experience in Property Underwriting required Ryan Specialty ...
$68K - $70K/yr
Bachelor's degree in Risk Management, Business Administration, or related field preferred; equivalent experience considered. * 2+ years of experience in Property Underwriting required Ryan Specialty ...
$68K - $70K/yr
Bachelor's degree in Risk Management, Business Administration, or related field preferred; equivalent experience considered. * 2+ years of experience in Property Underwriting required Ryan Specialty ...
Review new and renewal submissions for property risks. * Evaluate risk quality, pricing, terms, and ... management * Strong problemsolving skills * Ability to build positive business relationships Ryan ...
Review new and renewal submissions for property risks. * Evaluate risk quality, pricing, terms, and ... management * Strong problemsolving skills * Ability to build positive business relationships Ryan ...
Atlanta, GA ยท On-site
$85K/yr
Review new and renewal submissions for property risks. * Evaluate risk quality, pricing, terms, and ... management * Strong problem-solving skills * Ability to build positive business relationships Ryan ...
Atlanta, GA ยท On-site
$85K/yr
Review new and renewal submissions for property risks. * Evaluate risk quality, pricing, terms, and ... management * Strong problem-solving skills * Ability to build positive business relationships Ryan ...
Review new and renewal submissions for property risks. * Evaluate risk quality, pricing, terms, and ... management * Strong problemsolving skills * Ability to build positive business relationships Ryan ...
Review new and renewal submissions for property risks. * Evaluate risk quality, pricing, terms, and ... management * Strong problemsolving skills * Ability to build positive business relationships Ryan ...
Scottsdale, AZ ยท On-site
Why Ryan? * Hybrid Work Options * Award-Winning Culture * Generous Personal Time Off (PTO) Benefits ... Batches tax documents for scanning into scan manager for transmitting information to India ...
Scottsdale, AZ ยท On-site
Why Ryan? * Hybrid Work Options * Award-Winning Culture * Generous Personal Time Off (PTO) Benefits ... Batches tax documents for scanning into scan manager for transmitting information to India ...
Scottsdale, AZ ยท On-site
Why Ryan? * Hybrid Work Options * Award-Winning Culture * Generous Personal Time Off (PTO) Benefits ... Batches tax documents for scanning into scan manager for transmitting information to India ...
Scottsdale, AZ ยท On-site
Why Ryan? * Hybrid Work Options * Award-Winning Culture * Generous Personal Time Off (PTO) Benefits ... Batches tax documents for scanning into scan manager for transmitting information to India ...
Fairfax, VA ยท On-site
Why Ryan? * Hybrid Work Options * Award-Winning Culture * Generous Personal Time Off (PTO) Benefits ... Bachelor's degree in Accounting, Business Administration/Management, Business Computer Information ...
Fairfax, VA ยท On-site
Why Ryan? * Hybrid Work Options * Award-Winning Culture * Generous Personal Time Off (PTO) Benefits ... Bachelor's degree in Accounting, Business Administration/Management, Business Computer Information ...
What is it like to work at Ryan?

Why Ryan?
Competitive Compensation and Benefits
Home Office Stipend
Business Connectivity Reimbursement (Phone/Internet)
Gym Membership or Equipment Reimbursement
LinkedIn Learning Subscription
Flexible Work Environment
Tuition Reimbursement After One Year of Service
Accelerated Career Path
Award-Winning Culture & Community Outreach
Key Responsibilities:
Leadership & Team Performance
Lead, coach, and motivate a team of customer service professionals to deliver exceptional client experiences.
Set clear objectives and performance standards, ensuring accountability and high levels of engagement across the team.
Foster a positive, high-performance culture built on ownership, collaboration, and continuous improvement.
Operational Excellence
Monitor key performance indicators and service metrics to ensure delivery against service and operational targets.
Identify process improvement opportunities and implement initiatives to enhance efficiency and service delivery.
Act as the escalation point for complex client queries, ensuring issues are resolved quickly and effectively.
Client Experience & Business Growth
Support the identification of upsell and cross-sell opportunities by ensuring the team proactively engages with clients.
Work closely with internal teams to align service delivery with wider business objectives and client needs.
Use performance data and customer insights to drive proactive engagement and continuous improvement.
Team Development
Provide ongoing coaching, mentoring, and development to support team members' growth and career progression.
Conduct regular performance reviews, providing constructive feedback and recognising achievements.
Create an inclusive, motivated, and collaborative team environment.
Education & Experience:
Proven experience managing or leading customer service or client support teams.
Strong leadership and coaching skills with the ability to motivate teams to achieve and exceed targets.
Excellent communication, problem-solving, and decision-making abilities.
Experience working in a fast-paced, performance-driven environment.
A commercially minded approach with the ability to identify opportunities to enhance client value.
Strong organisational skills and the ability to manage multiple priorities effectively.
Why Join Ryan?
Ryan is a global leader in tax services and software, helping clients manage complex tax challenges and maximise financial performance. By joining our Property Tax team, you will:
Be part of a collaborative and growing team in Manchester
Have opportunities for career development and leadership growth
Work within a dynamic, client-focused environment
Contribute to a company that values innovation, performance, and people