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61 Pure Storage Desktop Support Jobs Hiring Near You

Yochana

Desktop Support Technician

Salt Lake City, UT · On-site

$19.50 - $25/hr

Job Title: Desktop Support Technician Location - Salt Lake City ,Utah Job Summary: Key ... Perform patching, basic administration, storage management, and data protection tasks * Handle ...

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What is it like to work at Pure Storage?

Pure Storage is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and fast-paced work environment. The company's structure is organized into various teams, including engineering, sales, and customer success, with a focus on delivering high-quality products and services that meet the evolving needs of its customers. Working at Pure Storage may appeal to individuals who are passionate about technology, enjoy solving complex problems, and are motivated by the opportunity to contribute to the growth and success of a leading data storage company.

What makes Pure Storage an attractive place to work?

Pure Storage is a leading provider of all-flash storage solutions, recognized for its innovative approach to data storage and its commitment to helping organizations unlock the full potential of their data. The company's workplace culture is characterized by a collaborative and dynamic environment that fosters innovation, creativity, and open communication among employees. Joining Pure Storage offers opportunities for professionals to make a meaningful impact, drive growth, and develop their skills in a rapidly evolving industry.
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Infographic showing various Desktop Support job openings at Pure Storage in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Desktop Support Technician

Yochana

Salt Lake City, UT • On-site

$19.50 - $25/hr

Other

Posted 21 days ago

Job description

Job Title: Desktop Support Technician


Location - Salt Lake City ,Utah


Job Summary:

Key Responsibilities:

  • Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning
  • Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments)
  • Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal
  • Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs
  • Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup)
  • Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals
  • Perform patching, basic administration, storage management, and data protection tasks
  • Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support
  • Participate in data closet management, cable management, and physical infrastructure upkeep
  • Support disaster recovery tasks, backup verification, and basic business continuity activities
  • Manage SLA compliance, CSAT scores, ticket backlog, and major incident support
  • Perform data spill remediation, system compliance checks, and support security applications
  • Partner with business units, manufacturing teams, engineering groups, and external vendors as needed
  • Take complete ownership of issues until full resolution has been achieved


Qualifications and Skills:

Education:

  • Bachelor’s degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent).

Experience:

  • 2–5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment

Technical Skills:

  • Desktop / laptop / imaging / Paas lifecycle
  • Networking (switches, WAPs, VPN, Wi-Fi troubleshooting)
  • Printers, peripherals, and shop-floor hardware
  • Basic storage, backup, and disaster recovery concepts
  • Security tools, data spill remediation, and compliance requirements
  • Ticketing systems, SLA/CSAT tracking, and backlog management

Soft Skills:

  • Strong customer service mindset and ability to explain technical issues to non-technical users
  • Excellent prioritization and multitasking in a high-pressure production environment
  • Resourceful “figure it out” attitude — you enjoy variety and learning new systems quickly
  • Team player who can mentor others and escalate intelligently as needed

Other Requirements:

  • Valid driver’s license and reliable transportation
  • Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks
  • Willingness to participate in on-call rotation and occasional after-hours/weekend work
  • Must pass background check and drug screening


Apply