PSEG
PSEG

60 Pseg Operations Jobs Hiring Near You

Customer Contact Analytics Associate

Newark, NJ · Hybrid

$15.25 - $21/hr

... operations. For all roles, PSEG's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. Employees who are hired or transfer into a ...

... operations. For all roles, PSEG's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles ...

... operations. For all roles, PSEG's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles ...

Job Summary PSEG is seeking an experienced and motivated Lead Auditor to conduct internal audits, reviews, investigations, and testing of internal controls across financial, operational and IT areas ...

Prepare, plan and monitor the Capital and Operating budgets along with forecasts for the PSEG-LI ... Operations to ensure accurate allocation of costs. Partner and liaise with the business, acting as ...

C 1324b(a)(3)). As an employee of PSEG Long Island, you should be aware that during storm/outage restoration efforts, you may be required to perform functions different from normal operations and ...

Sr Work Coordinator

Bethpage, NY · On-site

$79K - $125K/yr

C 1324b(a)(3)). As an employee of PSEG Long Island, you should be aware that during storm/outage restoration efforts, you may be required to perform functions different from normal operations and ...

... operations. For all roles, PSEG's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. Employees who are hired or transfer into a ...

Cloud Engineer AWS

Bethpage, NY · On-site

$57 - $76.25/hr

PSEG Long Island Salary Range : $ 88,400 - $ 140,000 Work Location Category : Hybrid Flexible PSEG ... This includes, enhancing and building tools to driving enhancements of cloud operations, crafting ...

Cloud Engineer AWS

Bethpage, NY · On-site

$57 - $76.25/hr

PSEG Long Island Salary Range : $ 88,400 - $ 140,000 Work Location Category : Hybrid Flexible PSEG ... This includes, enhancing and building tools to driving enhancements of cloud operations, crafting ...

Cyber Security Lead OT

Bethpage, NY · On-site

$113K - $153K/yr

PSEG is not offering visa sponsorship for this position. Job Summary The Cyber Security Manager (Operational Technology) is a senior‑level, hands‑on technical leader responsible for designing ...

... operations. For all roles, PSEG's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. Employees who are hired or transfer into a ...

... operations. For all roles, PSEG's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. Employees who are hired or transfer into a ...

Cyber Security Lead OT

Bethpage, NY · Hybrid

$113K - $153K/yr

PSEG is not offering visa sponsorship for this position. Job Summary The Cyber Security Manager (Operational Technology) is a seniorlevel, handson technical leader responsible for designing ...

... operations. For all roles, PSEG's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. Employees who are hired or transfer into a ...

Showing results 41-60

PSEG Jobs Information

Do workers at PSEG get paid breaks?

Yes. Most people get paid breaks.
74% of people say they get paid breaks.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and May 2026.

Does PSEG pay people when they’re sick?

Yes. Most people get paid when they’re sick.
94% of people say they would get paid if they were sick but scheduled to work.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

At PSEG, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
93% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from PSEG affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 44 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at PSEG?

Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 52% of people with changing schedules find out their shifts one week or less ahead of time.
  • 7% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 41% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 29 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at PSEG worry about hours?

Most people don’t worry about getting enough hours.
78% of people report they don’t worry about getting enough hours.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and May 2026.

Do PSEG workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
60% report that they don’t have enough control over which shifts they work.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it for PSEG workers to change shifts?

Some people find it hard to change shifts.
58% of people report that it’s hard to change shifts if they need to.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to get time off at PSEG?

Most people find it easy to get time off.
94% of people report it’s easy to get time off.
Based on data from 36 people who took the Breakroom Quiz between April 2025 and April 2026.

Do PSEG managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and May 2026.

Do jobs at PSEG spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to take sick days at PSEG?

Most people find it easy to take sick days.
85% of people report that it’s easy to take time off if they are sick.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at PSEG good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
42% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at PSEG feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at PSEG get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and May 2026.

Is it stressful to work at PSEG?

Some people feel stressed out here.
55% of people say they often feel stressed out at work.
Based on data from 38 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at PSEG enjoy their jobs?

Most people enjoy their job.
91% of people report they enjoy their job.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at PSEG recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at PSEG?

Most people got enough training when they started.
83% of people report they got enough training when they started working here.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at PSEG?

Most people are given support to advance their career here.
In the last year, 87% of people report being given support to advance their career here.
Based on data from 38 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people think PSEG’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.

Do workers feel well informed about how PSEG is doing?

Only some people feel well informed about how the company is doing.
36% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.
Infographic showing various Operations job openings at Pseg in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 44% Physical, and 56% Hybrid job distribution.
Customer Contact Analytics Associate

Customer Contact Analytics Associate

PSEG

Newark, NJ • Hybrid

$15.25 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


PSEG rating

8.9

Company rating: 8.9 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

5th of 50 rated energy and utility


Job description

Requisition: 83862
PSEG Company: Public Service Electric & Gas Co.
Salary Range: $ 59,400 - $ 89,100
 
Work Location Category: Hybrid Fixed
We’re one of the country’s largest energy companies, with a vision of powering a future where people use energy more efficiently and it’s safer and delivered more reliably than ever. We’re also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day.
Here, you’ll have the stability and exciting opportunities that come with being a Fortune 500 company — along with a supportive, friendly work environment where your contributions are valued.

We know life isn’t one-size-fits-all, and neither is work. That’s why we offer flexible work options depending on the role.
In support of this model, roles have been categorized into one of three work location categories:
1. Onsite – roles where employees are expected to be onsite daily.
2. Hybrid fixed – roles that are a mix of remote work and onsite work fixed days each week 
3. Hybrid flexible – roles that are a mix of remote work and onsite work, but the onsite requirements have greater flexibility. (i.e. 5-8 days a month vs. set days each week).

As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits from day one, designed to support your total well-being: medical, dental, vision, parental leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off.

More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you’re looking for a place where you can build a meaningful career and help power and support our communities, we’d love to welcome you to the team.

PSEG is not offering visa sponsorship for this position.

Job Summary

This opportunity is open to current PSEG employees only.

Customer Contact Analytics Associate is a MAST supporting role for the Workforce management team.  
This role focuses on administrative duties, daily reporting, scheduling, CSR extension assignment, and system support to enhance workforce efficiency, employee performance, and overall operational effectiveness.

Job Responsibilities
  • Work on analytical collection projects which may include continuous improvement assignments; data extraction; technical/financial review and analysis; compiling, monitoring, evaluating and analyzing performance metrics toward achievement of scorecard targets.
  • Maintain workforce management process which includes analyzing data, produce and analyze various reports and performance measures to improve overall call center productivity.
  • Assist with workforce-related processes such as schedule maintenance, training integration, meetings, and off-line activity tracking.
  • Leverage NICE system workforce management to optimize call center operations, employee performance and quality.
Job Specific Qualifications
  • Bachelor’s Degree or in lieu of a degree, a minimum of 3 years of professional customer contact or analytics experience
  • Proficient in Microsoft Word, Excel, Outlook, and M365 tools
  • Demonstrated organizational and communication skills (written and verbal)
  • Demonstrated analytical skills and experience
  • Ability to work independently while collaborating effectively within a team environment
  • Compliance with the Department of Energy's regulation 10 CFR 810 is required.

Desired:

  • Ability to lead a process or small project team
  • Experience with a call center environment\
  • Lean Six Sigma training
  • SAP/CRM experience

Some positions at PSEG require access to information covered by the Department of Energy’s regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a “Generally Authorized” destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a “Protected Individual” under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).

As an employee of PSEG, you should be aware that during emergency restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations. 
For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. 
Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.

If you are a current PSEG Long Island (PSEGLI) employee and offered an opportunity with PSEG or any of its subsidiaries other than PSEGLI, you will be treated as a new hire.  Please note that as a new hire to PSEG, your benefits will change and generally will be consistent with other similarly situated PSEG new hires. Similarly, for PSEG employees who accept job opportunities with PSEGLI, your benefits will change and generally be consistent with other similarly situated new hires of PSEGLI. 

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals. 
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.
If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com.  Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
ADDITIONAL EEO INFORMATION (Click link below)
Know your Rights: Workplace Discrimination is Illegal


What PSEG employees say

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About PSEG

Sourced by ZipRecruiter

This is an exciting time to be joining PSEG. Our commitments, which include safety, integrity, customer focus, and diversity & inclusion, are the fabric of our culture and help drive the success of our business. We are fortunate to have an outstanding workforce of diverse and highly skilled talent who move us forward in our operational excellence journey. PSEG has more than 12,000 employees who are dedicated to the communities we serve and embody our vision: People providing Safe, Reliable, Economic and Greener Energy.

Industry

Clean energy services

Company size

10,000+ Employees

Headquarters location

Newark, NJ, US

Year founded

1903