59 Proofpoint Customer Service Jobs Hiring Near You

Job Summary:
Proofpoint is a global leader in human- and agent-centric cybersecurity, dedicated to safeguarding the digital world and empowering secure work. They are seeking a Senior Sales Engineer to lead the technical pre-sales process, collaborating with sales teams and building customer relationships while delivering product demonstrations and championing security solutions.
Responsibilities:
• Collaborate with the sales team to develop and execute targeted account penetration strategies
• Build trust and rapport with customers and prospects in person, and be their main technical point of contact throughout the process
• Deliver compelling product demonstrations that address today’s most pressing cyber threats
• Work closely with customer/prospect security staff for technical discovery, as well as planning, execution and wrap up of Proof-of-Concept (POC) and Production Evaluations
• You will design and champion complex People-Centric Security solutions encompassing the entire Proofpoint portfolio
• You may, occasionally, be called upon to assist in professional services deployments, technical training, and to present at or attend industry seminars and/or trade shows
• You will be able to provide valuable customer insight and real-world experiences to Product Management, Marketing and Product Development (Engineering) teams to help keep our solutions the best in the industry
• You will become an expert in Email Security Gateways, Advanced Persistent Threats, Attack Protection, Threat Response, Data Loss Prevention (DLP), and the threat landscape
• Mentoring new team members in multiple areas including Proofpoint products, sales process, and relationship management with both customers and account managers
• Develop and deliver training presentations to peers, account managers, and other teams within Proofpoint
• Contribute across all corporate communication channels, write and help upkeep internal documentation and training
• Help develop solutions to common challenges and establish processes within the local team, department, and across the sales engineering organization
Qualifications:
Required:
• 6+ years of hands on technical experience, either as a Sales/Systems Engineer, Technical Account Manager, Security Engineer or senior level product support, preferably in the cyber-security industry
• Proven track record developing and maintaining customer relationships through in person meetings, ideally in a local territory
• Experience working with large (Enterprise) clients/organizations
• Self-starter and ability to own and drive initiatives
• History of conducting large-scale assessments and/or evaluations, including managing expectations, deliverables, and complex systems as well as the teams that support them
• Comfortable presenting to individuals and/or teams including technical staff through C-suite
• You have experience in Enterprise or Cloud Security, including cloud/SaaS platforms, messaging, data, network, endpoint, NOC/SOC, or MSP-related cybersecurity
• Experience selling and positioning a platform is highly valued
• Exposure to at least two of the following skill sets are recommended
• Cloud security and shadow IT monitoring
• IT security, vulnerability or risk assessments, and policy enforcement
• Data Loss Prevention (DLP), compliance and privacy
• Enterprise email solutions such as Exchange, G-Suite, Lotus Domino or working knowledge of SMTP
• Strong PowerPoint, presentation and organizational skills are a must
• Bachelor’s or advanced degree in a relevant field, or equivalent experience
• Travel Required in this role
Preferred:
• Additional skills that are added bonuses include
• Directory Services and protocols such as AD, Azure AD, LDAP, iDP (identity providers)
• Email authentication (SPF, DKIM, DMARC)
• Networking and protocols such as SMTP, DNS, LDAP, HTTP, etc.
• Experience with frameworks such as MITRE and/or NIST
• You have a background in consultative approach to solving problems and/or have a strong desire to pivot your career towards a sales direction
• You can thrive in a fast paced, high-energy environment
• You can work independently, adapt quickly and maintain a positive attitude
• CISSP or other relevant cyber-security and/or cloud security certifications are valued
Company:
Proofpoint provides cloud-based email security, e-discovery, and compliance solutions for companies to protect sensitive business data. Founded in 2002, the company is headquartered in Sunnyvale, USA, with a team of 1001-5000 employees. The company is currently Late Stage.