This role involves leveraging and extending their AI platform to enhance customer experience and ... in Proofpoint's Services teams -- equipping them to identify use cases, build their own solutions ...
59 Proofpoint Customer Service Jobs Hiring Near You
This role involves leveraging and extending their AI platform to enhance customer experience and ... in Proofpoint's Services teams -- equipping them to identify use cases, build their own solutions ...
This role involves leveraging and extending their AI platform to enhance customer experience and ... in Proofpoint's Services teams -- equipping them to identify use cases, build their own solutions ...
This role involves leveraging and extending their AI platform to enhance customer experience and ... in Proofpoint's Services teams -- equipping them to identify use cases, build their own solutions ...
This role involves leveraging and extending their AI platform to enhance customer experience and ... in Proofpoint's Services teams -- equipping them to identify use cases, build their own solutions ...
This role involves leveraging and extending their AI platform to enhance customer experience and ... in Proofpoint's Services teams -- equipping them to identify use cases, build their own solutions ...
... customers. As a technical liaisonand subject matter expert on all things Proofpoint, you willhelp ... Youmay, occasionally, be called upon to assist in professional services deployments, technical ...
... customers. As a technical liaisonand subject matter expert on all things Proofpoint, you willhelp ... Youmay, occasionally, be called upon to assist in professional services deployments, technical ...
... customer experience and support business growth. Responsibilities : • AI Solution Design ... in Proofpoint's Services teams -- equipping them to identify use cases, build their own solutions ...
... customer experience and support business growth. Responsibilities : • AI Solution Design ... in Proofpoint's Services teams -- equipping them to identify use cases, build their own solutions ...
This role involves leveraging and extending their AI platform to enhance customer experience and ... in Proofpoint's Services teams -- equipping them to identify use cases, build their own solutions ...
This role involves leveraging and extending their AI platform to enhance customer experience and ... in Proofpoint's Services teams -- equipping them to identify use cases, build their own solutions ...
This role involves leveraging and extending their AI platform to enhance customer experience and ... in Proofpoint's Services teams -- equipping them to identify use cases, build their own solutions ...
This role involves leveraging and extending their AI platform to enhance customer experience and ... in Proofpoint's Services teams -- equipping them to identify use cases, build their own solutions ...
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people ... Debug difficult customer and production issues involving data correctness, API behavior, async ...
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people ... Debug difficult customer and production issues involving data correctness, API behavior, async ...
Senior Sales Engineer - LED West
Draper, UT · On-site
... customers. As a technical liaisonand subject matter expert on all things Proofpoint, you willhelp ... Youmay, occasionally, be called upon to assist in professional services deployments, technical ...
Senior Sales Engineer - LED West
Draper, UT · On-site
... customers. As a technical liaisonand subject matter expert on all things Proofpoint, you willhelp ... Youmay, occasionally, be called upon to assist in professional services deployments, technical ...
Facilities Manager, Americas Field Offices
Pittsburgh, PA · On-site +1
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people ... Customer-service oriented with strong written and verbal communication skills * Strong ...
Facilities Manager, Americas Field Offices
Pittsburgh, PA · On-site +1
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people ... Customer-service oriented with strong written and verbal communication skills * Strong ...
... customers. As a technical liaisonand subject matter expert on all things Proofpoint, you willhelp ... Youmay, occasionally, be called upon to assist in professional services deployments, technical ...
... customers. As a technical liaisonand subject matter expert on all things Proofpoint, you willhelp ... Youmay, occasionally, be called upon to assist in professional services deployments, technical ...
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people ... Debug difficult customer and production issues involving data correctness, API behavior, async ...
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people ... Debug difficult customer and production issues involving data correctness, API behavior, async ...
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people ... Debug difficult customer and production issues involving data correctness, API behavior, async ...
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people ... Debug difficult customer and production issues involving data correctness, API behavior, async ...
Proofpoint builds durable AI-enabled service advantages thatbenefitboth internal operators and external customers. Why This Role Matters This role is an opportunity to shape how ServicesappliesAI in ...
Proofpoint builds durable AI-enabled service advantages thatbenefitboth internal operators and external customers. Why This Role Matters This role is an opportunity to shape how ServicesappliesAI in ...
Senior Pricing Analyst
Sunnyvale, CA · Hybrid
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people ... and services, considering factors such as customer segmentation, product features, and market ...
Senior Pricing Analyst
Sunnyvale, CA · Hybrid
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people ... and services, considering factors such as customer segmentation, product features, and market ...
Staff Software Engineer
Toronto, ON · On-site
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people ... Debug difficult customer and production issues involving data correctness, API behavior, async ...
Staff Software Engineer
Toronto, ON · On-site
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people ... Debug difficult customer and production issues involving data correctness, API behavior, async ...
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people ... The Deals Desk team serves as a trusted advisor to the business, helping ensure that customer ...
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people ... The Deals Desk team serves as a trusted advisor to the business, helping ensure that customer ...
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people ... The Deals Desk team serves as a trusted advisor to the business, helping ensure that customer ...
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people ... The Deals Desk team serves as a trusted advisor to the business, helping ensure that customer ...
Senior Sales Engineer - LED West
Draper, UT · On-site
... future customers. As a technical liaison and subject matter expert on all things Proofpoint, you ... You may, occasionally, be called upon to assist in professional services deployments, technical ...
Senior Sales Engineer - LED West
Draper, UT · On-site
... future customers. As a technical liaison and subject matter expert on all things Proofpoint, you ... You may, occasionally, be called upon to assist in professional services deployments, technical ...
Proofpoint builds durable AI-enabled service advantages thatbenefitboth internal operators and external customers. Why This Role Matters This role is an opportunity to shape how ServicesappliesAI in ...
Proofpoint builds durable AI-enabled service advantages thatbenefitboth internal operators and external customers. Why This Role Matters This role is an opportunity to shape how ServicesappliesAI in ...
Proofpoint Jobs Information
What is it like to work at Proofpoint?
Proofpoint is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment. The company's structure is organized into various teams, including research and development, sales, and customer support, with a focus on delivering cutting-edge email and cloud security solutions. Working at Proofpoint may appeal to candidates who are passionate about cybersecurity, enjoy working in a fast-paced and collaborative environment, and are motivated by the opportunity to make a meaningful impact in protecting individuals and organizations from cyber threats.
What are the most popular job types at Proofpoint?
What are the most popular jobs at Proofpoint?
What are the most popular categories at Proofpoint?
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
Job Summary:
Proofpoint is a global leader in cybersecurity, dedicated to protecting people and data across various platforms. They are seeking an experienced AI Integration Specialist to drive AI solution delivery, focusing on implementing and enabling AI across Managed Services, Customer Success, and Technical Account Management. This role involves leveraging and extending their AI platform to enhance customer experience and support business growth.
Responsibilities:
• AI Solution Design & Development Independently design and build complete AI solutions — agents, multi-step workflows, and integrations — making informed decisions about agent architecture, context design, retrieval strategies, and grounding techniques.
• Platform Configuration & Administration Configure and manage AI platform environments including agent deployment, knowledge base architecture, data connector setup, access controls, and workspace organization to support scalable, reliable solution delivery.
• Data Orchestration & Integration Connect, shape, and manage data pipelines between business systems (Salesforce, Totango, Jira, Redshift, Snowflake) and the AI platform.Design data flows that ensure agents and workflows have the right data at the right time, including field mapping, transformation logic, and ongoing data quality management.
• Technical Problem-Solving & Debugging Independently diagnose and resolve complex issues across the AI solution stack — systematically forming hypotheses, reading documentation, reviewing logs, and isolating root causes across unfamiliar systems.
• System Integration & Extensibility Extend platform capabilities through available integration frameworks and, where needed, develop custom connectivity solutions to bridge AI platforms with business systems as integration patterns emerge.
• Workflow & Automation Development Design and build automated workflows and multi-step processes within AI platforms, optimizing orchestration patterns, error handling, and trigger logic for business process automation.
• Program Champion Enablement Partner with program champions embedded in Proofpoint's Services teams — equipping them to identify use cases, build their own solutions, and expand AI adoption within their organizations. Provide structured guidance through office hours, capability demonstrations, and consultative support.
• Documentation & Knowledge Sharing Create and maintain feature documentation, SOPs, capability guides, and enablement materials that empower program champions and team members to effectively use and build on the platform.
• Business Consulting & Opportunity Identification Proactively understand business workflows, pain points, and goals across Proofpoint's Services teams to identify and frame AI opportunities — including surfacing opportunities that stakeholders may not have articulated.
• AI Landscape Evaluation Track developments across the broader AI landscape, evaluate how emerging tools, platforms, and paradigms impact the team's work, and bring well-formed recommendations on when alternative solutions may be more appropriate than existing approaches.
• Performance Monitoring Monitor AI solution performance, identify improvement opportunities independently, and iterate to ensure ongoing value delivery.
Qualifications:
Required:
• 4-year college degree in Computer Science, Engineering, Business, or a related field (or equivalent experience).
• 4–7 years of experience in a technical, business consulting, or AI integration role.
Company:
Proofpoint provides cloud-based email security, e-discovery, and compliance solutions for companies to protect sensitive business data. Founded in 2002, the company is headquartered in Sunnyvale, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
Proofpoint is a global leader in cybersecurity, dedicated to protecting people and data across various platforms. They are seeking an experienced AI Integration Specialist to drive AI solution delivery, focusing on implementing and enabling AI across Managed Services, Customer Success, and Technical Account Management. This role involves leveraging and extending their AI platform to enhance customer experience and support business growth.
Responsibilities:
• AI Solution Design & Development Independently design and build complete AI solutions — agents, multi-step workflows, and integrations — making informed decisions about agent architecture, context design, retrieval strategies, and grounding techniques.
• Platform Configuration & Administration Configure and manage AI platform environments including agent deployment, knowledge base architecture, data connector setup, access controls, and workspace organization to support scalable, reliable solution delivery.
• Data Orchestration & Integration Connect, shape, and manage data pipelines between business systems (Salesforce, Totango, Jira, Redshift, Snowflake) and the AI platform.Design data flows that ensure agents and workflows have the right data at the right time, including field mapping, transformation logic, and ongoing data quality management.
• Technical Problem-Solving & Debugging Independently diagnose and resolve complex issues across the AI solution stack — systematically forming hypotheses, reading documentation, reviewing logs, and isolating root causes across unfamiliar systems.
• System Integration & Extensibility Extend platform capabilities through available integration frameworks and, where needed, develop custom connectivity solutions to bridge AI platforms with business systems as integration patterns emerge.
• Workflow & Automation Development Design and build automated workflows and multi-step processes within AI platforms, optimizing orchestration patterns, error handling, and trigger logic for business process automation.
• Program Champion Enablement Partner with program champions embedded in Proofpoint's Services teams — equipping them to identify use cases, build their own solutions, and expand AI adoption within their organizations. Provide structured guidance through office hours, capability demonstrations, and consultative support.
• Documentation & Knowledge Sharing Create and maintain feature documentation, SOPs, capability guides, and enablement materials that empower program champions and team members to effectively use and build on the platform.
• Business Consulting & Opportunity Identification Proactively understand business workflows, pain points, and goals across Proofpoint's Services teams to identify and frame AI opportunities — including surfacing opportunities that stakeholders may not have articulated.
• AI Landscape Evaluation Track developments across the broader AI landscape, evaluate how emerging tools, platforms, and paradigms impact the team's work, and bring well-formed recommendations on when alternative solutions may be more appropriate than existing approaches.
• Performance Monitoring Monitor AI solution performance, identify improvement opportunities independently, and iterate to ensure ongoing value delivery.
Qualifications:
Required:
• 4-year college degree in Computer Science, Engineering, Business, or a related field (or equivalent experience).
• 4–7 years of experience in a technical, business consulting, or AI integration role.
Company:
Proofpoint provides cloud-based email security, e-discovery, and compliance solutions for companies to protect sensitive business data. Founded in 2002, the company is headquartered in Sunnyvale, USA, with a team of 1001-5000 employees. The company is currently Late Stage.