Potbelly
Potbelly

33 Potbelly Restaurant Associate Jobs Hiring Near You

Restaurant Associate

Middleton, WI · On-site

$13.25 - $16.75/hr

Associate Department/Function: Operations Location: Field, Assigned to Specific Shop Reports to ... Familiarity with the Potbelly brand and its products * Prepare quality finished products ...

Restaurant Associate

Austin, TX · On-site

$13 - $16/hr

Associate Department/Function: Operations Location: Field, Assigned to Specific Shop Reports to ... Familiarity with the Potbelly brand and its products * Prepare quality finished products ...

Restaurant Associate

Austin, TX · On-site

$12.25 - $15.25/hr

Associate Department/Function: Operations Location: Field, Assigned to Specific Shop Reports to ... Familiarity with the Potbelly brand and its products * Prepare quality finished products ...

Restaurant Associate

Georgetown, TX · On-site

$12 - $15/hr

Associate Department/Function: Operations Location: Field, Assigned to Specific Shop Reports to ... Familiarity with the Potbelly brand and its products * Prepare quality finished products ...

Restaurant Associate

Aurora, IL · On-site

$12.50 - $15.50/hr

Associate Department/Function: Operations Location: Field, Assigned to Specific Shop Reports to ... Familiarity with the Potbelly brand and its products * Prepare quality finished products ...

Restaurant Associate

Hutto, TX · On-site

$13 - $16.50/hr

Associate Department/Function: Operations Location: Field, Assigned to Specific Shop Reports to ... Familiarity with the Potbelly brand and its products * Prepare quality finished products ...

Restaurant Associate

Austin, TX · On-site

$12.25 - $15.25/hr

Associate Department/Function: Operations Location: Field, Assigned to Specific Shop Reports to ... Familiarity with the Potbelly brand and its products * Prepare quality finished products ...

... to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding ... Minimum of 1 year supervisory experience in a restaurant or retail environment. * Minimum ...

Restaurant Shift Leader

Bothell, WA · On-site

$19 - $23/hr

... to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding ... Minimum of 1 year supervisory experience in a restaurant or retail environment. * Minimum ...

... to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding ... Minimum of 1 year supervisory experience in a restaurant or retail environment. * Minimum ...

Restaurant Shift Leader

Beaverton, OR · On-site

$19.50 - $22.50/hr

... to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding ... Minimum of 1 year supervisory experience in a restaurant or retail environment. * Minimum ...

... to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding ... Minimum of 1 year supervisory experience in a restaurant or retail environment. * Minimum ...

... to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding ... Minimum of 1 year supervisory experience in a restaurant or retail environment. * Minimum ...

... to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding ... Minimum of 1 year supervisory experience in a restaurant or retail environment. * Minimum ...

... to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding ... Minimum of 1 year supervisory experience in a restaurant or retail environment. * Minimum ...

... to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding ... Minimum of 1 year supervisory experience in a restaurant or retail environment. * Minimum ...

... to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding ... Minimum of 1 year supervisory experience in a restaurant or retail environment. * Minimum ...

Restaurant Shift Leader

Redmond, WA · On-site

$19 - $23/hr

... to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding ... Minimum of 1 year supervisory experience in a restaurant or retail environment. * Minimum ...

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Potbelly Jobs Information

Do workers at Potbelly Sandwich Shop get paid breaks?

Yes. Most people get paid breaks.
90% of people say they get paid breaks.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and May 2026.

Does Potbelly Sandwich Shop pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
81% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.

At Potbelly Sandwich Shop, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
71% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and May 2026.

Are part-time workers able to get health insurance from Potbelly Sandwich Shop?

Most people who work part-time can't get health insurance.
78% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2025.

Do part-time workers get paid time off at Potbelly Sandwich Shop?

Most people who work part-time don’t get paid time off.
76% of people who work part-time say they don’t get paid time off
Based on data from 17 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from Potbelly Sandwich Shop affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at Potbelly Sandwich Shop?

Some people get paid time off from work.
50% of people say they don’t get paid time off.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 84% of people with changing schedules find out their shifts one week or less ahead of time.
  • 9% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 45 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Potbelly Sandwich Shop worry about hours?

Some people worry about getting enough hours.
62% of people report they worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Potbelly Sandwich Shop workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
37% report that they don’t have enough control over which shifts they work.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for Potbelly Sandwich Shop workers to change shifts?

Some people find it hard to change shifts.
47% of people report that it’s hard to change shifts if they need to.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to get time off at Potbelly Sandwich Shop?

Some people find it hard to get time off.
36% of people report it’s hard to get time off.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Potbelly Sandwich Shop managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
35% of people say their manager changes their shift schedule at the last minute.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and May 2026.

Do jobs at Potbelly Sandwich Shop spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at Potbelly Sandwich Shop?

Some people find it hard to take sick days.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a Potbelly Sandwich Shop job good for students?

Most students say this is a good place to work if you’re studying.
76% of students report this is a good place to work if you’re studying.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Potbelly Sandwich Shop good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Potbelly Sandwich Shop feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
37% of people say they’re not treated with respect by their managers.
Based on data from 46 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Potbelly Sandwich Shop get to take their breaks without interruption?

Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Potbelly Sandwich Shop?

Most people feel stressed out here.
77% of people say they often feel stressed out at work.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Potbelly Sandwich Shop enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Potbelly Sandwich Shop recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Potbelly Sandwich Shop?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Potbelly Sandwich Shop?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Potbelly Sandwich Shop’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Potbelly Sandwich Shop is doing?

Most people feel well informed about how the company is doing.
68% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.
What are the most popular categories at Potbelly?
Infographic showing various Restaurant Associate job openings at Potbelly in the United States as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Restaurant Associate

Potbelly Sandwich Works

Carpentersville, IL

$15 - $16/hr

Full-time

Re-posted 4 days ago


Potbelly Sandwich Shop rating

5.9

Company rating: 5.9 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

23rd of 106 rated fast food restaurants


Job description

A Company Associate’s job is to delight customers with great food and good vibes. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment.

FOCUS

Essential

  • Demonstrate and reinforce Company’s Behaviors and Values- Great Food, Good Vibes, Achievement, Innovation, Integrity, Teamwork, Community and Belonging
  • Familiarity with the Potbelly brand and its products
  • Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently per Company recipe manual standards.
  • Comply with health and safety standards for food, cleanliness and safety of shop.
  • Maintain personal hygiene standards, including wearing clean Company uniform.
  • Comply with established food safety requirements and practices.
  • Comply with shop security and safety standards.
  • Be speedy and accurate in fulfilling orders.
  • Handle raw and finished waste according to established procedures.
  • Delight customers
  • Engage in friendly conversation with customers in line.
  • Act with a sense of urgency toward all customers in shop.

Other Key Functions

  • Restock food line, chips and cooler.
  • Work multiple stations (load, dress, shakes, cash, prep, front) as directed by Manager or Shift Leader
  • Deliver catering orders as detailed in the Catering Driver and Delivery Agreement.
  • Prepare meats and cheeses for different sandwiches.
  • If 18 or older, uses and cleans the automatic slicer & manual chicken slicer to prep food items.
  • Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash.
  • Operate cash register: handle, balance and follow all cash handling procedures.
  • Effectively handle customer complaints/issues.
  • Take delivery/catering/pickup orders over the phone.
  • Others duties as assigned.

PHYSICAL FUNCTIONS

  • Ability to stand/walk a minimum of 5 hours or as needed.
  • Must be able to exert well-paced and frequent mobility for periods of up to 3 hours or as needed.
  • Be able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
  • Able to work in both warm and cool environments, indoors (95%) and outdoors (5%).
  • Must be able to tolerate higher levels of noise from music, customer and employee traffic.
  • Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.

EXPERIENCE, EDUCATION AND BEHAVIORS

  • Must represent Company Values.
  • Must be at least 16 years of age
  • For Illinois employees, all employees are required to become food safety certified within 30 days of employment. Failure to do so will result in termination of employment.
  • Must be friendly and customer service-oriented.
  • Strong verbal communication skills.
  • Must possess neat and clean hygiene.
  • Ability to handle a knife confidently.
  • Must be able to work in a fast-paced environment and have a sense of urgency.
  • Ability to work as a team-player.
  • Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities.
  • Must demonstrate leadership behaviors and values that align with Company.

You are applying to work with a franchisee of Potbelly Corporate. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Potbelly Sandwich Shop, also known as Potbelly Sandwich Works, is an American fast-casual restaurant chain with over 400 locations that focuses on submarine sandwiches and milkshakes. It is owned by RaceTrac. Potbelly was founded in 1977 in Chicago, and its name refers to the potbelly stove.


What Potbelly Sandwich Shop employees say

Pay

Benefits

Hours and flexibility

Workplace

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