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69 Paychex Insurance Account Manager Jobs Hiring Near You

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Paychex Jobs Information

What is it like to work at Paychex?

Paychex is a company that values innovation, customer satisfaction, and employee growth, fostering a collaborative and dynamic work environment. As a leading provider of human capital management solutions, Paychex has a diverse team of professionals working together to deliver payroll, HR, and benefits services to clients across the United States. Working at Paychex may appeal to candidates who are interested in a stable and growing company with opportunities for professional development and advancement in a rapidly evolving industry.

What makes Paychex an attractive place to work?

Paychex is a well-established and reputable provider of human capital management solutions, serving over 670,000 businesses across North America. The company offers a dynamic work environment that values innovation, collaboration, and employee growth, with opportunities for professional development and advancement in a stable and secure setting. By joining Paychex, individuals can contribute to the company's mission of helping businesses succeed and grow, while also advancing their own careers and making a meaningful impact in the industry.

Do workers at Paychex get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Paychex pay people when they’re sick?

Yes. Most people get paid when they’re sick.
91% of people say they would get paid if they were sick but scheduled to work.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

At Paychex, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Paychex affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 59 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Paychex?

Most people get paid time off work.
99% of people say they get paid time off.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 44% of people with changing schedules find out their shifts one week or less ahead of time.
  • 19% of people with changing schedules find out their shifts two weeks ahead of time.
  • 25% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 16 people who took the Breakroom Quiz between November 2024 and September 2025.

Do workers at Paychex worry about hours?

Most people don’t worry about getting enough hours.
93% of people report they don’t worry about getting enough hours.
Based on data from 55 people who took the Breakroom Quiz between March 2025 and March 2026.

Do Paychex workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 45 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for Paychex workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to get time off at Paychex?

Most people find it easy to get time off.
72% of people report it’s easy to get time off.
Based on data from 72 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Paychex managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 55 people who took the Breakroom Quiz between March 2025 and March 2026.

Do jobs at Paychex spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 55 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to take sick days at Paychex?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 73 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Paychex job good for students?

Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and September 2025.

Is working at Paychex good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
78% of people who care for a child or other relative report this is a good place to work.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Paychex feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 66 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Paychex get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 63 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Paychex?

Most people feel stressed out here.
87% of people say they often feel stressed out at work.
Based on data from 63 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Paychex enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 56 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Paychex recommend working with their team?

Only some people recommend working with their team.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Paychex?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Paychex?

Most people are given support to advance their career here.
In the last year, 69% of people report being given support to advance their career here.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Paychex’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Paychex is doing?

Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Insurance Account Manager jobs?

What are the most popular jobs at Paychex?

What are the most popular categories at Paychex?

Infographic showing various Insurance Account Manager job openings at Paychex in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 58% Physical, and 42% Remote job distribution.

Insurance Account Manager

IIGNC Insurance Group, LLC

Concord, NC • On-site

$50K - $60K/yr

Full-time

Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

IIGNC Insurance is an award-winning, privately owned independent insurance agency proudly rooted in North Carolina and built on a reputation for excellence, integrity, and personal service. We are currently seeking a full-time Personal Lines Account Manager to join our team.

At IIGNC, we are a growth-minded agency; always evolving, learning, and looking for ways to better serve our clients and support one another. We believe in building lasting relationships, not just managing policies. As a key member of our service team, you will be empowered to deliver an exceptional client experience while having the support and tools to grow professionally.

You will thrive in this role if you are:

Client-Centric You take the time to understand client needs and deliver personalized, proactive service that builds trust and loyalty.

Detail-Oriented & Organized You excel at managing the details and ensuring accuracy in everything you do, from policy changes to client communication.

Team-Focused You value collaboration, share knowledge, and contribute to a positive, supportive team culture.

Self-Motivated You manage your time well, take initiative, and are always looking for ways to improve processes and client outcomes.

Tech-Comfortable You are comfortable working across multiple digital platforms and embrace technology as a tool to improve efficiency and service.

If you're looking for more than just a job and want to be part of a forward-thinking agency that values relationships, service, and professional growth, we'd love to hear from you.


Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Retirement Plan

Career Growth Opportunities

Dental/Vision (after 90 days)

Professional Work Environment

Mon-Fri Schedule

Major holidays off (paid)

Evenings Off


Responsibilities
  • Manage all aspects of day-to-day servicing for existing personal lines accounts (homeowners, auto, renters, umbrella, etc.), including timely processing of policy changes, renewals, cancellations, reinstatements, and documentation. Ensure each interaction and transaction is handled with a high level of accuracy, attention to detail, and commitment to client satisfaction.
  • Respond promptly and professionally to client inquiries via phone, email, or in person, providing clear, informed guidance regarding personal lines insurance matters such as billing questions, claims support, policy coverage explanations, and endorsement requests.
  • Conduct regular, proactive policy reviews to identify coverage gaps or opportunities for improvement. Educate clients on their options and make tailored recommendations to ensure their policies reflect their evolving needs and lifestyle changes.
  • Identify and document cross-sell opportunities (such as umbrella, life, or inland marine coverage) and collaborate with the sales team to provide warm leads. Support retention by building lasting client relationships based on trust, accuracy, and responsiveness.
  • Work closely with fellow account managers, producers, and leadership to ensure consistency in service standards. Participate in team meetings, training sessions, and contribute to process improvement initiatives.
  • Maintain meticulous records of all client interactions and policy activity within the agency management system. Ensure all documentation is complete, accurate, and compliant with agency protocols and carrier requirements.
  • Comfortably navigate and utilize various technology platforms, including Microsoft Outlook and Teams, agency management systems, multiple carrier portals, and e-signature platforms. Embrace new technology and tools that enhance efficiency and client experience.

Requirements

Must already possess a current NC Property & Casualty Insurance license.

At least 1 year of personal lines insurance experience.

Have a genuine willingness to learn, be intuitive, resourceful, and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Excellent Communication/interpersonal skills.

Must have ability to problem solve.