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Pathways

Front Desk Administrator

Durham, NC · On-site

$14.75 - $19.50/hr

At Pathways to Life, our Front Desk Administrator supports a behavioral health team serving children, adults, and families across the Durham community. On a typical day, you may greet a parent ...

Pathways

Physician Assistant

Greenville, NC · On-site

$95K - $129K/yr

At Pathways, our PAs don't sit on the sidelines. You're part of the clinical engine driving care for individuals with complex mental health needs. What You'll Be Doing (Real Talk) * Conduct ...

PathWays

Compliance Associate

Washington, PA · On-site

If so, PathWays may be the perfect place for you. We are looking for a motivated and detail-oriented Compliance Associate to join our team! In this role, you will help support and strengthen our ...

PathWays

Child Care Aide-Your Child's Place

Washington, PA · On-site

$12 - $16/hr

Join Our Team at PathWays! Child Care Aide - Your Child's Place (YCP) Are you passionate about making a difference in the lives of children? Do you want a job that's as rewarding as it is fun-with no ...

Pathways

Front Desk Administrator

Charlotte, NC · On-site

$15.75 - $21/hr

At Pathways to Life, our Front Desk Administrator supports a behavioral health team serving children, adults, and families across the Charlotte community. On a typical day, you may greet a parent ...

PathWays

Human Resources Director

Washington, PA · On-site

Make an Impact Where People Matter Most At PathWays, we believe our employees are the heart of everything we do-and the individuals and children we serve are our purpose. We're looking for a Human ...

Pathways

Care Coordinator (LPN)

Greenup, KY · On-site

$44K/yr

Care Coordinator Pathways complies with all applicable federal, state, and local laws and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard ...

PathWays

Learning and Development Intern

Washington, PA

$14 - $18.50/hr

Learning & Development Internship Program Instructional Design Adult Learning Learning Operations PathWays is looking for an Intern to join our Learning & Development team and gain hands on ...

PathWays

Lead Young Toddler Teacher

Washington, PA · On-site

$14 - $17.50/hr

Why You'll Love Working at Rainbow's End (Powered by PathWays): * Medical, Dental & Vision - starting the 1st of the month after hire * Generous PTO, Vacation & Sick Time - because you deserve it!

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Infographic showing various job openings at Pathways in the United States as of July 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 92% Physical, 6% Hybrid, and 2% Remote job distribution.
Front Desk Administrator

Front Desk Administrator

Pathways

Durham, NC • On-site

$14.75 - $19.50/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Front Desk Administrator

This is not a "sit quietly behind the desk" position. You are the first person members, families, and community partners see when they walk through the door. You set the tone for the office, keep communication moving, and help clinical teams stay organized throughout the day.

At Pathways to Life, our Front Desk Administrator supports a behavioral health team serving children, adults, and families across the Durham community. On a typical day, you may greet a parent arriving for services, help a clinician coordinate schedules, answer time-sensitive calls, and organize documentation that keeps services running without delays. If you work well in a fast-moving environment and like being the person people rely on, this role will fit you well.

What You'll Do
  • Welcome members, families, and visitors in a professional and respectful manner
  • Answer incoming calls and route messages to the correct staff quickly
  • Schedule appointments and help manage daily office flow
  • Scan, organize, and maintain client and administrative documents
  • Support compliance requirements by protecting confidential and HIPAA-sensitive information
  • Assist leadership and clinical staff with administrative tasks and office coordination
  • Monitor office supplies and help maintain a clean, organized workspace
  • Support communication between providers, staff, and community partners
What Helps You Succeed Here
  • You stay organized even when multiple things happen at once
  • You communicate clearly with families, staff, and community partners
  • You notice details others miss
  • You can shift priorities without losing track of responsibilities
  • You arrive on time, follow through, and handle responsibilities independently
  • You stay calm and professional during high-volume or stressful moments
Qualifications
  • High School Diploma or GED required
  • Associate degree preferred
  • 1+ year of front desk, receptionist, or administrative experience
  • Experience in healthcare, behavioral health, or medical offices preferred
  • Comfortable using email, Google Workspace, scheduling systems, and basic office technology
Why Employees Stay Here
  • Stable behavioral health organization serving North Carolina communities since 2006
  • Team environment where staff regularly support each other during high-volume days
  • Opportunity for advancement into administrative and operational leadership roles
  • Meaningful work that directly supports children, adults, and families receiving care
Before You Apply

This role handles:

  • First impressions
  • Confidential information
  • High call volume
  • Fast-moving office coordination

The people who succeed here are dependable, organized, and comfortable staying busy throughout the day.

Apply Today

If you want a position where your work directly helps staff, members, and families every day, we encourage you to apply and join the Pathways to Life team. Pathways to Life, Inc. is an Equal Opportunity Employer.

Apply