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55 Pathways Behavioral Health Professional Jobs Hiring Near You

Pathways

Front Desk Administrator

Charlotte, NC

$15.75 - $21/hr

At Pathways to Life, our Front Desk Administrator supports a behavioral health team serving ... Welcome members, families, and visitors in a professional and respectful manner * Answer incoming ...

Pathways Inc.

Targeted Case Manager

Frenchburg, KY · On-site

$35K - $39.38K/yr

... Pathways policies, procedures, and confidentiality standards * Perform additional duties as assigned within the scope of the position Skills & Knowledge * Experience working in a behavioral health ...

Pathways Inc.

Targeted Case Manager

Frenchburg, KY

$35K - $39.38K/yr

... Pathways policies, procedures, and confidentiality standards Perform additional duties as assigned within the scope of the position Skills & Knowledge Experience working in a behavioral health ...

Pathways Inc.

KY

$32.50K - $37.50K/yr

Pathways complies with all applicable federal, state, and local laws and provides equal employment ... Participate in community coalitions and task forces related to youth behavioral health and ...

Pathways Inc.

KY

$65K - $73.13K/yr

Pathways complies with all applicable federal, state, and local laws and provides equal employment ... Deliver direct behavioral health services (up to 25% of the role) using developmentally appropriate ...

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What are the key skills and qualifications needed to thrive as a Behavioral Health Professional, and why are they important?

To thrive as a Behavioral Health Professional, you need a solid understanding of mental health principles, counseling techniques, and a relevant degree or licensure such as LCSW, LPC, or LMHC. Familiarity with electronic health records (EHRs), clinical assessment tools, and evidence-based therapy modalities is typically required. Strong communication, empathy, cultural competence, and crisis management skills allow professionals to build trust and effectively support diverse clients. These competencies are crucial for delivering effective treatment, ensuring client safety, and promoting positive mental health outcomes.

What are some common challenges Behavioral Health Professionals face when working with clients, and how can they effectively manage them?

Behavioral Health Professionals often encounter challenges such as managing clients in crisis, addressing resistance to treatment, and maintaining professional boundaries. Building strong therapeutic relationships while practicing self-care and seeking supervision can help manage emotional stress and prevent burnout. Utilizing evidence-based interventions and collaborating with multidisciplinary teams also supports effective client care, ensuring that complex cases are addressed comprehensively.

What is a Behavioral Health Professional?

A Behavioral Health Professional is a trained specialist who works with individuals experiencing mental health, emotional, or behavioral challenges. They assess, diagnose, and provide therapeutic support or counseling to help clients improve their well-being and manage symptoms. These professionals may work in various settings, including clinics, schools, hospitals, or community organizations, and often collaborate with other healthcare providers. Their goal is to help individuals develop coping strategies, improve functioning, and achieve a better quality of life.

What is the difference between Behavioral Health Professional vs Mental Health Counselor?

AspectBehavioral Health ProfessionalMental Health Counselor
CredentialsVaries; often includes certifications or licenses depending on stateTypically requires a master's degree and state licensure
Work EnvironmentHospitals, clinics, community health centers, schoolsPrivate practices, clinics, hospitals, mental health facilities
Employer & IndustryHealthcare providers, community organizations, schoolsPrivate practices, mental health clinics, hospitals
Common Search & ComparisonBehavioral Health Professional vs Mental Health Counselor

Behavioral Health Professionals and Mental Health Counselors both work to improve mental well-being, but they differ in credentials and work settings. Behavioral Health Professionals often have varied certifications and work in diverse environments, while Mental Health Counselors typically hold advanced degrees and licensure, focusing on therapy in clinical settings. Understanding these differences helps in choosing the right career path or service provider.

What other companies are hiring for Behavioral Health Professional jobs?
What are the most popular jobs at Pathways?
What are the most popular categories at Pathways?
Infographic showing various Behavioral Health Professional job openings at Pathways in the United States as of May 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.
Front Desk Administrator - Charlotte, NC

Front Desk Administrator - Charlotte, NC

Pathways

Charlotte, NC

$15.75 - $21/hr

Other

Posted 7 days ago

Job description

Front Desk Administrator
Pathways to Life, Inc. | Charlotte, NC
This is not a "sit quietly behind the desk" position.
You are the first person members, families, and community partners see when they walk through the door. You set the tone for the office, keep communication moving, and help clinical teams stay organized throughout the day.
At Pathways to Life, our Front Desk Administrator supports a behavioral health team serving children, adults, and families across the Charlotte community. On a typical day, you may greet a parent arriving for services, help a clinician coordinate schedules, answer time-sensitive calls, and organize documentation that keeps services running without delays.
If you work well in a fast-moving environment and like being the person people rely on, this role will fit you well.
What You'll Do
  • Welcome members, families, and visitors in a professional and respectful manner
  • Answer incoming calls and route messages to the correct staff quickly
  • Schedule appointments and help manage daily office flow
  • Scan, organize, and maintain client and administrative documents
  • Support compliance requirements by protecting confidential and HIPAA-sensitive information
  • Assist leadership and clinical staff with administrative tasks and office coordination
  • Monitor office supplies and help maintain a clean, organized workspace
  • Support communication between providers, staff, and community partners
What Helps You Succeed Here
  • You stay organized even when multiple things happen at once
  • You communicate clearly with families, staff, and community partners
  • You notice details others miss
  • You can shift priorities without losing track of responsibilities
  • You arrive on time, follow through, and handle responsibilities independently
  • You stay calm and professional during high-volume or stressful moments
Qualifications
  • High School Diploma or GED required
  • Associate degree preferred
  • 1+ year of front desk, receptionist, or administrative experience
  • Experience in healthcare, behavioral health, or medical offices preferred
  • Comfortable using email, Google Workspace, scheduling systems, and basic office technology
Why Employees Stay Here
  • Stable behavioral health organization serving North Carolina communities since 2006
  • Team environment where staff regularly support each other during high-volume days
  • Opportunity for advancement into administrative and operational leadership roles
  • Meaningful work that directly supports children, adults, and families receiving care
Before You Apply
This role handles:
  • First impressions
  • Confidential information
  • High call volume
  • Fast-moving office coordination

The people who succeed here are dependable, organized, and comfortable staying busy throughout the day.
Apply Today
If you want a position where your work directly helps staff, members, and families every day, we encourage you to apply and join the Pathways to Life team.
Pathways to Life, Inc. is an Equal Opportunity Employer.
Pathways to Life, Inc is an EEO Employer - M/F/Disability/Protected Veteran Status

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