... of projects onto which he or she is deployed, will be responsible for both technical and business tasks including managing customer expectations and satisfaction, configuring NiCE products based on ...

60 Nice Project Management Jobs Hiring Near You
OR · On-site
... of projects onto which he or she is deployed, will be responsible for both technical and business tasks including managing customer expectations and satisfaction, configuring NiCE products based on ...
NICE Actimize offers a Managed Analytics service that delivers primarily cloud-based analytics solutions for Fraud and Anti-Money Laundering (AML) detection. This role is for a Principal Project ...
NICE Actimize offers a Managed Analytics service that delivers primarily cloud-based analytics solutions for Fraud and Anti-Money Laundering (AML) detection. This role is for a Principal Project ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Collaborate cross-functionally with Marketing, Product Management, Business Development, Project ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Collaborate cross-functionally with Marketing, Product Management, Business Development, Project ...
Senior Product Manager, Actimize
Hoboken, NJ · Hybrid
$138K - $182K/yr
NICE Actimize is seeking a talented Senior Product Manager to join our Cloud Product Management ... Technical Product Management, R&D, and other relevant technical teams * Support project ...
Senior Product Manager, Actimize
Hoboken, NJ · Hybrid
$138K - $182K/yr
NICE Actimize is seeking a talented Senior Product Manager to join our Cloud Product Management ... Technical Product Management, R&D, and other relevant technical teams * Support project ...
AI Solutions Delivery
Hoboken, NJ · On-site
Build agents using Claude Projects, Claude Code in low-code mode, MCP connectors, and Anthropic ... Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ ...
AI Solutions Delivery
Hoboken, NJ · On-site
Build agents using Claude Projects, Claude Code in low-code mode, MCP connectors, and Anthropic ... Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ ...
AI Solutions Delivery
Hoboken, NJ · Hybrid
... system analyst,technical project manager,productmanager, or process engineer). * Hands-on ... At NiCE, we don't just connect systems-we connect people, platforms, and possibilities. In this ...
AI Solutions Delivery
Hoboken, NJ · Hybrid
... system analyst,technical project manager,productmanager, or process engineer). * Hands-on ... At NiCE, we don't just connect systems-we connect people, platforms, and possibilities. In this ...
Business Project Manager
Hoboken, NJ · On-site
Sc in Industrial & Management engineering or similar - Must MBA - an advantage Requirements : At least 3 years of experience as a Project Manager of a global multinational environment in the software ...
Business Project Manager
Hoboken, NJ · On-site
Sc in Industrial & Management engineering or similar - Must MBA - an advantage Requirements : At least 3 years of experience as a Project Manager of a global multinational environment in the software ...
A NiCE Program Manager of GTM Operations & Business Insights leads cross-functional programs that ... Program & Project Management (planning, governance, execution, risk management) * Revenue ...
A NiCE Program Manager of GTM Operations & Business Insights leads cross-functional programs that ... Program & Project Management (planning, governance, execution, risk management) * Revenue ...
... management. * Prioritize employee career development in an effort to grow NICE CXone's internal pipeline of leadership talent * Prioritize and manage department activities and projects in accordance ...
... management. * Prioritize employee career development in an effort to grow NICE CXone's internal pipeline of leadership talent * Prioritize and manage department activities and projects in accordance ...
Perform MAC (Move/Add/Change) activities and system maintenance as needed. * Assist with NICE-related projects and change management activities. * Create, track, and remediate cases according to ...
Perform MAC (Move/Add/Change) activities and system maintenance as needed. * Assist with NICE-related projects and change management activities. * Create, track, and remediate cases according to ...
Perform MAC (Move/Add/Change) activities and system maintenance as needed. * Assist with NICE-related projects and change management activities. * Create, track, and remediate cases according to ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Ability to pivot between negotiation projects * Ability to multitask responsibilities * Exhibit ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Ability to pivot between negotiation projects * Ability to multitask responsibilities * Exhibit ...
Senior Business Consultant, AI
$107K - $131K/yr
Lead consulting projects to drive process improvement and ensure business readiness for optimal ... Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ ...
Senior Business Consultant, AI
$107K - $131K/yr
Lead consulting projects to drive process improvement and ensure business readiness for optimal ... Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ ...
Senior Carrier Routing Engineer
Sandy, UT · On-site
$99K - $136K/yr
The Lead, Traffic Management is responsible for managing voice traffic across NICE's voice network ... Works with business partners to address issues, support projects, and handle work requests.
Senior Carrier Routing Engineer
Sandy, UT · On-site
$99K - $136K/yr
The Lead, Traffic Management is responsible for managing voice traffic across NICE's voice network ... Works with business partners to address issues, support projects, and handle work requests.
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Acting as a highly experienced individual contributor, you will manage high-impact projects ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Acting as a highly experienced individual contributor, you will manage high-impact projects ...
Act as a solution expert, demonstrating NiCE capabilities and articulating differentiated value ... Collaborate cross-functionally with Marketing, Product Management, Business Development, Project ...
AI Solution Strategist
$124K - $160K/yr
Lead delivery across multiple concurrent complex agentic projects that receive maximum visibility ... Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ ...
AI Solution Strategist
$124K - $160K/yr
Lead delivery across multiple concurrent complex agentic projects that receive maximum visibility ... Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ ...
Senior Program Manager, CX
Atlanta, GA · On-site
$111K - $112K/yr
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Platform-wide transformation projects where there is no established playbook This role is ideal for ...
Senior Program Manager, CX
Atlanta, GA · On-site
$111K - $112K/yr
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Platform-wide transformation projects where there is no established playbook This role is ideal for ...
... NiCE CX employees and teams (technical support, professional services, product management ... Able to work with little supervision and complete projects * Working technical knowledge of contact ...
NICE Jobs Information

Job description
TheImplementation Engineer is a customer-facing, billable position chartered with engaging customers in a consultative capacity and providing specialized expertise around NiCE products the contact center industry, and other contact center ecosystem topics including CRM, telecommunications infrastructure, analytics, social media, and others.Â
This position, depending on the types of projects onto which he or she is deployed, will be responsible for both technical and business tasks including managing customer expectations and satisfaction, configuring NiCE products based on best practices and customer requirements, coordinating inter-departmental activities within NiCE, tracking time and status within NiCE systems, and other tasks related to the success of his or her engagement.Â
The Implementation Engineer is also an organizational leader and is expected to serve as a mentor and coach for junior staff.Â
This position is responsible for consultative performance in all areas related to NiCE solutions provisioning, implementation, and deployment of technical and business solutions to clients. The customer base consists of public and private sector agencies and businesses employing diverse information management and contact center environments.Â
As a Implementation Engineer, a Typical Day Might Include the Following:Â
TECHNICALÂ Â
- Provide technical configuration and, in some cases, programming as required.Â
- Provide process, data and object modeling in a variety of application and database environments.Â
- Provide database design, development, and enhancement, as well as management and coordination of changes to existing applications.Â
- Provide technical architecture leadership, analysis, design, development, and enhancement.Â
- Maintain Senior-level expertise and currency in industry leading contact center technologies.Â
PROJECTÂ Â
- Serve in a project manager capacity via management of end to end system life cycle development of small to large-scale projects.Â
- Provide business analysis, business area assessment, user needs analysis and business systems design for major projects.Â
BUSINESSÂ
- Present a professional image in conduct, attitude and attire.Â
- Assist with the development of client information management standards and evaluation of technology trends.Â
- Contribute to business area assessment, user needs analysis and business systems design.Â
SUPERVISORYÂ
- Supervise during project life cycle any junior level client staff, or any sub-contracted personnel assigned to your project team.Â
To Land This Gig You'll Need:Â
- BS/BA in technical (e.g., CS/IS/EE) or business (e.g., Marketing/MIS) field or equivalent work experience required.Â
- MBA preferred.Â
- 5+ years of professional experience beyond education requirements above.Â
- Type of experience varies depending on Professional Service Engineers specialization:Â
- Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport.Â
- Business Optimization: deep skills around business analysis/call centers; experience in the KPIs and best practices of call centers and their operations.Â
- Education & Enablement: professional and confident public presence; experience in commanding large audiences as a trainer and/or speaker.Â
- Engineering Services: deep skills in specialized technical & functional areas; deeply technical expertise around software engineering, programming languages, integration, and/or databases.Â
- Desired personal profile: analytical, inquisitive, service & team-oriented, friendly demeanor, early adopter.Â
Bonus Experience:Â
- Prior consulting experience.Â