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60 Netpace Customer Service Jobs Hiring Near You

Netpace, Inc.

Customer Service Specialist

San Francisco, CA · Hybrid

$20 - $26.50/hr

Title: Customer Service Specialist, Portfolio Reports to: Senior Supervisor, Portfolio Candidate must be local and be onsite and if they preform there is a possibility to be hybrid in the future.

Netpace, Inc.

Marketing Analyst

San Ramon, CA · On-site

Marketing Analyst Netpace is a data-driven, IT software services and solutions company providing ... The ideal candidate will provide information and insights regarding customers, markets, competitors ...

Netpace Inc

Infrastructure Architect

Milpitas, CA · On-site

$75.25 - $96.25/hr

This role is pivotal as a member of the Service Delivery management team, requiring the individual ... Netpace is a Data-Driven company excelling in AI, IT Consulting and Staffing Solutions. Founded in ...

Netpace

Services Support Rep 2

Preference is for candidates who can work any shift.) Resumes need to include the Salt Lake City, UT Technical/Customer Service Questionnaire (in the resume doc, after the resume portion). Manager ...

Netpace, Inc.

Services Support Rep 2

UT · Remote

$17.50 - $22.25/hr

Candidates MUST have actual IT helpdesk experience, not just customer service. Suppliers- Please be sure to note any skills below in RED. If your candidates have these, they need to be noted in their ...

Netpace

Services Support Rep 2

Candidates MUST have actual IT helpdesk experience, not just customer service. Our Level 1 Technical Support Service Desk agents provide excellent customer service by supporting a wide range of ...

Netpace

Services Support Rep 2

Salt Lake City, UT · On-site

$17.50 - $23.50/hr

Resumes need to include the Salt Lake City, UT Technical/Customer Service Questionnaire (in the resume doc, after the resume portion). Reach out to Joanna.Bui@pinnacle1.com for this document. Manager ...

Netpace

Services Support Rep

Indianapolis, IN · On-site

Dec 31, 2021 Duration: 3-6 months (Possibility for Contract to Hire or extension if a need arises) Current Shift: 8am- 5pm Our Support Service Desk agents provide excellent customer service by ...

Netpace, Inc.

HVAC Service Dispatcher

Santa Fe Springs, CA · On-site

$18.75 - $25/hr

Deliver excellent customer service with professionalism and a proactive mindset What We're Looking For: * Previous experience dispatching in a fast-paced service environment (HVAC preferred) * Strong ...

Netpace

Receptionist

Indianapolis, IN · On-site

$20/hr

Front Desk Receptionist Front Desk Receptionist Indianapolis, IN Contract Rate: $20/hr on W2 1. Phones - Utilizing excellent customer service, answer agency main phone line via MS Teams in a ...

Netpace, Inc.

Services Support Rep

Indianapolis, IN · Hybrid

$17.25 - $23.25/hr

Customer service is good, however must have technical skills. Projected Start Date: Aug 2, 2021 Projected End Date: Dec 31, 2021 Duration: 3-6 months (Possibility for Contract to Hire or extension if ...

Netpace, Inc.

Services Support Rep 2

Salt Lake City, UT · On-site

$17.25 - $23.25/hr

Resumes need to include the Salt Lake City, UT Technical/Customer Service Questionnaire (in the resume doc, after the resume portion).* Reach out to *** for this document. *Manager Notes: "they ...

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Netpace Jobs Information

What makes Netpace an attractive place to work?

Netpace is a reputable company in the industry, known for its commitment to innovation and customer satisfaction. The company's workplace is characterized by a collaborative environment, where employees can engage in creative problem-solving and work on cutting-edge projects, fostering a sense of camaraderie and shared purpose. Joining Netpace offers opportunities for professional growth, skill development, and making a meaningful impact in the industry, making it an attractive destination for individuals seeking a challenging and rewarding career.

What are the most popular job types at Netpace?

    What are the most popular jobs at Netpace?

    What are the most popular categories at Netpace?

    Infographic showing various Customer Service job openings at Netpace in the United States as of September 2026, with employment types broken down into 94% Full Time, 2% Part Time, 2% Contract, and 2% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

    Customer Service Specialist 1

    South San Francisco, CA • On-site

    Netpace
    Professional, Scientific, and Technical Services • 51 - 200 employees
    Learn more about Netpaceexternal

    $25/hr

    Other

    Re-posted 17 days ago

    Job description

    Description
    Title: Customer Service Specialist, Portfolio
    Reports to: Senior Supervisor, Portfolio
    Pay rate is $25/hr
    Candidate must be local and be onsite and if they preform there is a possibility to be hybrid in the future.
    Department Overview:
    Channel Operations' mission is to ensure that the right product gets to the right place at the right time.
    Position Overview:
    The Customer Service Specialist role is dedicated to providing the highest quality of customer support by offering full time phone coverage, managing numerous daily activities, and participating in internal and external departmental projects.
    The role of Customer Service is critical to the daily operation of the organization. It is imperative that Customer Service employees are dependable, discreet, discerning and flexible.
    Key Responsibilities:
    Provide a high level of customer service
    • Act in accordance with company policy
    • Provide full time phone coverage (shift to be determined by management)
    • Suggest new programs and or projects to promote customer service
    • Determine appropriate action to take to resolve customer issues
    • Determine when it is appropriate to escalate customer issues to management
    • Work with Finance, Product Distribution and Customers to resolve disputes
    • Act as customer advocate in investigating and responding to complaints while suggesting necessary process improvements to avoid recurrence
    • Stay informed of current industry practices / trends
    • Participate in the development and maintenance of department defined quality standards and measures
    • Maintain effective and timely communication with team members as well as the supervisor regarding departmental issues
    • Support corporate values
    • Remain flexible to ever changing customer needs and requirements
    Order Management
    • Process customer orders accurately
    • Review inventory to determine appropriate customer order commitment.
    • Maintain follow up on customer order issues.
    • Interact with key customer purchasing personnel to advise of order status
    • Ensure adherence to appropriate laws, regulations and programs
    dminister customer return process
    • Act as a liaison between customer, third party provider and GNE to facilitate customer returns.
    • Ensure accurate posting of credits and debits in accordance to policy
    • Ensure timely turnaround of customer authorizations
    Support GNE Sales initiatives
    • Participating in the product launch process to ensure a positive outcome
    • Administer special programs
    Work as part of an effective team
    • Support team decisions
    • Respect diversity
    • Being flexible with assigned schedule
    • Have the ability to adapt to a constant changing environment
    • Ability to work through conflicting, delayed or ambiguous information
    • Actively Participate in various team initiatives; Lean Daily Management, etc.
    The successful candidate will demonstrate key competencies listed below critical to this role:
    • Decision Making - Thinks through problems clearly and logically; is decisive
    • Technical and Business Expertise - Applies emerging knowledge and trend; builds strong relationships; contributes expertise within and beyond assigned area
    • Communication - Listens well, expresses ideas fluently and logically, is open to input and feedback
    • Teamwork and Collaboration - Creates an atmosphere of openness and trust; collaborates, offers support and encouragement
    • Achieving Results - Is goal-directed and persistent; is accountable for meeting commitments, recognizes the contributions of peers
    Netpace logo

    About Netpace

    Sourced by ZipRecruiter

    Netpace is a reputable company in the Information Technology and Services industry, headquartered in San Ramon, California, in the United States. The company specializes in providing digital transformation solutions by leveraging cutting-edge technologies. It offers a wide array of services, including Software Development, IT Consulting, Cloud Services, Infrastructure Management, and Digital Marketing. Ever since its launch, Netpace has been driven by a mission to use technology as a medium to shape future businesses and make a significant impact.

    Industry

    Professional, scientific, and technical services

    Company size

    51 - 200 Employees

    Headquarters location

    San Ramon, CA, US

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