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64 Medium Customer Success Manager Jobs Hiring Near You

Customer Success Manager Oma Fertility is a network of fertility clinics located across the United States that provides medical, financial, and emotional support throughout a patient's fertility ...

Customer Success Manager MaxIQ empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales ...

Customer Success Manager

Oakland, CA ยท On-site

$70K - $100K/yr

Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...

Customer Success Manager

Orlando, FL ยท On-site

$15K - $25K/mo

Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...

Customer Success Manager At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills ...

Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...

Enterprise Customer Success Manager Monaire builds intelligent HVAC optimization software that helps enterprise customers reduce energy costs, improve operational efficiency, and scale building ...

Customer Success Manager We're looking for a Customer Success Manager to join our growing CS team in Houston, reporting to our VP of Customer Success. You'll own a portfolio of clients -- including ...

Customer Success Manager

Kansas City, MO ยท On-site

$33.65 - $63.65/hr

Oracle Health Customer Success Manager The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a focus on continuous ...

Customer Success Manager Location: Dublin, OH, Southborough, MA or Remote Sproutward is a fast ... small medium-sized D2C business thrive by delivering enterprise grade e-commerce intelligence ...

Customer Success Manager Location: Dublin, OH, Southborough, MA or Remote Sproutward is a fast ... small medium-sized D2C business thrive by delivering enterprise grade e-commerce intelligence ...

Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...

Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired ...

The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.

Customer Success Manager Lehi, Utah, United States; New York, New York, United States Director of Customer Success Lehi, Utah, United States; Remote Manager of Sales Compensation Lehi, Utah, United ...

Customer Success Manager New York, New York, United States EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Learn more ...

Customer Success Manager (Hybrid - Tampa, FL) 2 Days - Onsite Base: $100K + 20% Bonus Do you own outcomes-not just relationships? Are you tired of being reactive instead of strategic? Want to drive ...

Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...

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Job description

Customer Success Manager

Oma Fertility is a network of fertility clinics located across the United States that provides medical, financial, and emotional support throughout a patient's fertility journey. Oma's mission is to make fertility care accessible through affordable/transparent pricing and its innovative technology.

Oma Fertility is seeking a Customer Success Manager to support a team of Care Advocates. This role will help drive customer acquisition and retention, with the goal of maintaining high levels of customer satisfaction throughout their fertility journey.

Key responsibilities include working directly with company leaders, sales, finance, marketing, product, clinical team members and practice managers to understand the customer journey through key metrics. As the Customer Success Manager, you will be involved directly in the creation, implementation, use, and iteration of the processes to support the customers and the mission of Oma Fertility. Identify gaps in processes that impact the success of our customers and collaborate with the teams needed to resolve those issues.

Required qualifications include a bachelor's degree, 2+ years of professional experience in a customer success, account management, project management, or other relevant experiences, ideally in a high-growth, start-up environment, and enthusiasm for Oma Fertility's mission.

Preferred qualifications include experience with eIVF and Salesforce, excellent computer knowledge, including proficiency in Word and Excel, detail-oriented with strong analytical, writing, and communication skills, comfortable working in a startup environment and wear multiple hats, experience with developing best practices, creating scalable systems, and automating routine processes, ability to adopt a continuous improvement mindset and actively contribute to the processes and procedures of the Customer Success team, organized, diligent, and self-motivated, and a proven ability to inspire, coach, and motivate a team and customers.

Passion for empathic healthcare and customer advocacy, fertility experience is a plus.