JLL
JLL

78 Jll Customer Success Director Jobs Hiring Near You

Customer service mindset * Accountability and ownership of assigned systems * Strong communication ... success. What sets JLL apart is our culture of collaboration, locally and across the globe, which ...

... success. What sets JLL apart is our culture of collaboration, locally and across the globe, which ... Please direct any other general recruiting inquiries to our Contact Us page > I want to work for ...

Electrician

Columbus, OH

$24.25 - $33/hr

... success. What sets JLL apart is our culture of collaboration, locally and across the globe, which ... Please direct any other general recruiting inquiries to our Contact Us page > I want to work for ...

... success. What sets JLL apart is our culture of collaboration, locally and across the globe, which ... Please direct any other general recruiting inquiries to our Contact Us page > I want to work for ...

... success. What sets JLL apart is our culture of collaboration, locally and across the globe, which ... Please direct any other general recruiting inquiries to our Contact Us page > I want to work for ...

Customer service mindset * Accountability and ownership of assigned systems * Strong communication ... success. What sets JLL apart is our culture of collaboration, locally and across the globe, which ...

... and direct mentorship from experienced JLL engineers, making it an excellent foundation for a ... High school diploma or GED equivalent with strong customer service skills and ability to ...

... and direct mentorship from experienced JLL engineers, making it an excellent foundation for a ... High school diploma or GED equivalent with strong customer service skills and ability to ...

Electrician

Dayton, OH

$24.25 - $33.25/hr

Demonstrate superior customer service skills in all interactions * Maintain professionalism under ... direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

... with customers and participate in critical final loan delivery activities. The Analyst must ... direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

HVAC Technician

New Albany, OH · On-site

$3.2K - $4.6K/wk

Customer service mindset * Accountability and ownership of assigned systems * Strong communication ... success. What sets JLL apart is our culture of collaboration, locally and across the globe, which ...

Electrician

Columbus, OH · On-site

$24.25 - $33/hr

... success. What sets JLL apart is our culture of collaboration, locally and across the globe, which ... Please direct any other general recruiting inquiries to our Contact Us page > I want to work for ...

Electrician

New Albany, OH · On-site

$3.2K - $4.6K/wk

... success. What sets JLL apart is our culture of collaboration, locally and across the globe, which ... Please direct any other general recruiting inquiries to our Contact Us page > I want to work for ...

HVAC Technician

New Albany, OH · On-site

$3.3K - $4.5K/wk

Customer service mindset * Accountability and ownership of assigned systems * Strong communication ... success. What sets JLL apart is our culture of collaboration, locally and across the globe, which ...

Senior Customer Success Director We are seeking a skilled and experienced Customer Success Director to join our dynamic team at BringOz - The world's most comprehensive delivery management system. As ...

The Customer Success Director drives short- to mid-term strategy for the discipline and exercises independent judgment on novel, cross-functional problems. This job operates as a subject-matter ...

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JLL Jobs Information

Do workers at JLL get paid breaks?

Sometimes. Only some people get paid breaks.
49% of people say they don’t get paid breaks.
Based on data from 85 people who took the Breakroom Quiz between September 2025 and August 2026.

Does JLL pay people when they’re sick?

Yes. Most people get paid when they’re sick.
82% of people say they would get paid if they were sick but scheduled to work.
Based on data from 112 people who took the Breakroom Quiz between September 2025 and August 2026.

At JLL, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
82% of people say they have to use vacation days when they’re out sick.
Based on data from 114 people who took the Breakroom Quiz between September 2025 and August 2026.

Is the health insurance from JLL affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 107 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get paid time off at JLL?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 120 people who took the Breakroom Quiz between September 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 48% of people with changing schedules find out their shifts one week or less ahead of time.
  • 22% of people with changing schedules find out their shifts two weeks ahead of time.
  • 2% of people with changing schedules find out their shifts three weeks ahead of time.
  • 28% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 50 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers at JLL worry about hours?

Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 56 people who took the Breakroom Quiz between July 2025 and July 2026.

Do JLL workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 42 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for JLL workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to get time off at JLL?

Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 105 people who took the Breakroom Quiz between September 2025 and August 2026.

Do JLL managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 55 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at JLL spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 54 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at JLL?

Most people find it easy to take sick days.
93% of people report that it’s easy to take time off if they are sick.
Based on data from 110 people who took the Breakroom Quiz between September 2025 and August 2026.

Is a JLL job good for students?

Most students say this is a good place to work if you’re studying.
73% of students report this is a good place to work if you’re studying.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.

Is working at JLL good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
82% of people who care for a child or other relative report this is a good place to work.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at JLL feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 106 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at JLL get to take their breaks without interruption?

Only some people get breaks without interruption.
35% of people report that their breaks get interrupted.
Based on data from 102 people who took the Breakroom Quiz between September 2025 and August 2026.

Is it stressful to work at JLL?

Some people feel stressed here.
54% of people say they often feel stressed at work.
Based on data from 114 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at JLL enjoy their jobs?

Most people enjoy their job.
78% of people report they enjoy their job.
Based on data from 104 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at JLL recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 120 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get enough training when they start at JLL?

Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 111 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get support to advance at JLL?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 113 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people think JLL’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 102 people who took the Breakroom Quiz between September 2025 and August 2026.

Do workers feel well informed about how JLL is doing?

Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 112 people who took the Breakroom Quiz between September 2025 and August 2026.
Infographic showing various Customer Success Director job openings at Jll in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution.

$3.2K - $4.6K/wk

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


JLL rating

8.3

Company rating: 8.3 out of 10

Based on 290 frontline employees who took The Breakroom Quiz

48th of 207 rated real estate companies


Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

HVAC Technician - JLL

What this job involves:

The HVAC/R Technician performs skilled preventive maintenance, troubleshooting, repairs, and operational support on Controlled Temperature Units (CTUs), refrigeration systems, and HVAC mechanical equipment. This role supports critical facility environments and ensures equipment reliability in accordance with JLL standards, client expectations, and sitespecific GMP requirements.


A hospitality mindset is fundamental to delivering exceptional workplace experiences for our client. We seek candidates who excel in collaborative environments, communicate effectively with diverse stakeholders, manage multiple priorities simultaneously, maintain high standards of accuracy, and adapt quickly to resolve challenges.

What your day-to-day will look like:

  • Perform troubleshooting, service, and maintenance on CTUs and HVAC/R systems, including controls, air handlers, BAS/BMS components, pumps, motors, dampers, valves, and actuators.

  • Install, repair, maintain, and commission refrigeration and air conditioning equipment, including associated piping, wiring, and controls.

  • Operate and maintain building systems such as: Heating hot water and steam Ventilation systems Air conditioning systems Water treatment and conditioning systems Refrigeration skids for controlled cold rooms

  • Maintain ancillary systems including chillers, cooling towers, and pumps.

  • Work from CAD drawings, schematics, prints, and verbal instructions to support installations and corrective repairs.

  • Conduct water treatment testing and troubleshooting for cooling and hot water circulation systems.

  • Identify system performance issues, analyze causes of failure, and implement corrective actions.

  • Support and maintain refrigeration management documentation and compliance requirements.

  • Assist with nonHVAC facility systems including fire life safety, doors, plumbing, and basic electrical tasks.

  • Support general facility maintenance work such as painting, lighting replacement, and minor plumbing.

  • Respond promptly and professionally to client and tenant requests.

Required Qualifications:

  • High School Diploma or GED.

  • 1+ years experience as a refrigeration/air conditioning mechanic in an industrial or research environment.

  • 2+ years handson HVAC/R maintenance experience.

  • Demonstrated experience with electronic and pneumatic controls and ability to interpret control diagrams.

  • Ability to work independently, in teams, and with crosstrade disciplines.

  • Ability to work 12hour shifts (day or night).

Preferred Qualifications:

  • Experience working in a GMP environment.

  • 1+ years validated CMMS experience.

  • EPA 608 Universal Certification.

  • Knowledge of BAS or Qualified BAS (QBAS) systems.

Competencies:

  • Strong mechanical aptitude and troubleshooting skills

  • Ability to interpret technical documentation

  • Customer service mindset

  • Accountability and ownership of assigned systems

  • Strong communication and teamwork skills

Additional Info:

  • Missioncritical equipment supporting a pharmaceutical manufacturing operation

  • High emphasis on compliance, documentation accuracy, and adherence to SOPs

  • Requires consistent onsite presence and ability to support rotations as needed

Location:

Onsite - New Albany, OH

Work Shift:

Day Shift Position: 6:00 a.m. - 6:30 p.m. - Th-Sat & every other Wed (B Shift)

Salary/ Comp:

$67000 - $97000 | $32,21 - $46,63 + Overtime compensation w/ 15% shift differential.

At JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site -New Albany, OH

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary

  • Paid Time Off and Company Holidays

  • Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.


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