61 Itron Technical Support Manager Jobs Hiring Near You

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.

Itron Resiliency Solutions' mission is to make communities more resilient. We do this by pairing external data with artificial intelligence to identify areas of high risk and prevent catastrophic loss for utilities and critical infrastructure owners across the country.
We are a team of closeknit engineers, subject matter experts, and business leaders who obsess over problem solving, new technologies, and making a positive impact in our communities.

This role reflects Itron's commitment to customercentricity, accountability, innovation, and authentic collaboration across our global organization.

• Exceed sales targets by driving new opportunities and selling solutions into enterprise accounts within the energy industry, most prominently the U.S. InvestorOwned Utilities (IOU) and heavy infrastructure verticals.
• Develop a set of assigned accounts with the mindset of an owner/operator who is accountable for all aspects of business growth and leads crossfunctional pursuit teams to achieve revenue growth.
• Manage the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales.
• Identify customer buying processes and decisionmaking structures; engage senior leadership to define needs and deliver impactful solutions.
• Create and maintain a sales pipeline to ensure overachievement.
• Engage with prospect organizations to position Itron solutions through valuebased selling, business case definition, returnoninvestment analysis, references, and analyst data.
• Generate shortterm results while maintaining a longterm perspective to maximize overall revenue generation.
• Provide accurate monthly forecasting and revenue delivery.
• Work with management and crossfunctional teams to develop a strategic account plan for each named account, whether a new logo prospect or existing customer account with cross/upsell potential.

• 5+ years of selling enterprise SaaS solutions with focus on business applications, preferably in the areas of construction, operations, safety, and utilities.
• Successful history of net new business sales (direct), with the ability to prove consistent delivery against targets.
• BA/BS or equivalent.
• Excellent management, organizational, communication (written and oral), and interpersonal skills to interact with all levels of employees/executives and customers.
• Empathetic, positive, and with a strong desire to help customers reach their goals.
• A passion for technology and for being part of an innovative SaaS company.
• Deep (10+ years) experience working in the energy industry (with a strong emphasis on U.S. Utilities) is strongly preferred.

• Experience selling to or partnering with InvestorOwned Utilities in a regulated market environment
• Familiarity with field work management, grid resiliency, or AIdriven operational decision products
• Established executivelevel relationships across utility operations, safety, emergency management, or capital planning functions
• Demonstrated ability to translate technical products into customercentric value propositions for utility stakeholders

Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.

Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com