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61 Itron Technical Support Manager Jobs Hiring Near You

Itron, Inc

Technical Writer

Liberty Lake, WA · Hybrid

$60K - $81K/yr

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more ... We are committed to supporting your growth as you learn our tools, processes, and technologies. You ...

Itron, Inc

Technical Writer

West Union, SC · Hybrid

$60K - $81K/yr

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more ... We are committed to supporting your growth as you learn our tools, processes, and technologies. You ...

Itron, Inc

Technical Writer

Raleigh, NC · Hybrid

$60K - $81K/yr

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more ... We are committed to supporting your growth as you learn our tools, processes, and technologies. You ...

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Itron Jobs Information

Do workers at Itron get paid breaks?

Yes. Most people get paid breaks.
73% of people say they get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.

Does Itron pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and June 2026.

At Itron, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between September 2025 and June 2026.

Is the health insurance from Itron affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Itron?

Most people get paid time off work.
80% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between July 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 100% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between December 2024 and December 2025.

Do workers at Itron worry about hours?

Most people don’t worry about getting enough hours.
69% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and December 2025.

Do Itron workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
70% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it for Itron workers to change shifts?

Most people find it hard to change shifts.
92% of people report that it’s hard to change shifts if they need to.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it to get time off at Itron?

Some people find it hard to get time off.
39% of people report it’s hard to get time off.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and June 2026.

Do Itron managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
77% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and December 2025.

Do jobs at Itron spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it to take sick days at Itron?

Some people find it hard to take sick days.
47% of people report that it’s hard to take time off if they are sick.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.

Is working at Itron good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and December 2025.

Do people at Itron feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
35% of people say they’re not treated with respect by their managers.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Itron get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at Itron?

Most people feel stressed out here.
81% of people say they often feel stressed out at work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Itron enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Itron recommend working with their team?

Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at Itron?

Some people didn’t get enough training when they started.
37% of people report they didn’t get enough training when they started working here.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get support to advance at Itron?

Only some people are given support to advance their career here.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think Itron’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how Itron is doing?

Most people feel well informed about how the company is doing.
68% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.

What other companies are hiring for Technical Support Manager jobs?

What are the most popular jobs at Itron?

What are the most popular categories at Itron?

Infographic showing various Technical Support Manager job openings at Itron in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 55% Physical, 21% Hybrid, and 24% Remote job distribution.

EV Charger Technical Support Manager

Zerova Technologies USA LLC

Fremont, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Salary: $120k-$145k

EV Charger Technical Support Manager

Work Location: On-site only Fremont, California (No remote or hybrid options available)

Zerova Technologies USA


Who We Are

Zerova Technologies is a global leader in AC Level 2 and DC Level 3 EV charging solutions, powering EV brands in over 60 countries. As a pure white-label provider and subsidiary of Phihong Technology, we bring 50+ years of power electronics expertise to the EV market. With a new U.S. engineering center launching in 2026, Zerova is rapidly expanding in North America.

Were driven by innovation, collaboration, and a deep commitment to sustainability. By joining our team, youll play a direct role in accelerating the worlds transition to cleaner transportation.


What Youll Do

As Technical Support Manager, youll lead our U.S. support operations for AC and DC charging solutions, ensuring customers stay powered and satisfied. Youll manage people, processes, and technology to keep uptime, and Charge Success Rate (CSR) high and issues resolved quickly.

  • Lead & Inspire Manage a growing team of Support Technicians, Field Application Engineers (FAEs), and SLA partners.
  • Own Performance Drive KPIs including uptime, case resolution time, and customer satisfaction.
  • Customer Champion Be the escalation point for major accounts, ensuring every interaction reflects Zerovas commitment to service.
  • Problem Solver Guide troubleshooting and root cause analysis, working with R&D to deliver continuous improvement.
  • System Builder Optimize Salesforce Service Cloud workflows, reporting, and analytics.
  • Trainer & Mentor Help to develop training for customers, partners, and your own team.
  • Collaborator Partner with fleets, CPOs, OEMs, and CPMS providers to ensure smooth interoperability.
  • Road Warrior (Sometimes) Travel up to 25% for site support, deployments, and training.


What Were Looking For

  • Bachelors in Electrical Engineering, Electronics, or related field (or equivalent experience).
  • 5+ years in technical support, field service, or power electronics (2+ in leadership).
  • Solid knowledge of AC/DC power systems, OCPP networking, and EVSE troubleshooting.
  • Experience managing teams and third-party service providers.
  • Proven ability to deliver on KPIs and SLAs.
  • Salesforce Service Cloud or CRM experience a plus.
  • Strong leadership, organizational, and communication skills.
  • EVITP certification or EVSE manufacturer training a plus.


What We Offer

We believe people perform their best when theyre supported at work and in life.

  • Competitive salary +KPI-driven bonus program.
  • Medical, dental, and vision coverage.
  • 401(k) with company contribution.
  • PTO and paid company holidays.
  • A culture ofcollaboration, transparency, and respect.
  • A chance tolead with purposein the fast-growing EV industry.
  • Certification support & leadership training.
  • Exposure to cutting-edge tools and asustainability-focused mission.
  • Be part of a global EVSE leader building its future U.S. operations.


How to Apply
Send your resume tocareers@zerovatech.comwith subject line:EV Charger Technical Support Manager Fremont.

Make an impact. Lead with purpose. Grow your career while helping power a cleaner future.