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62 Itron Technical Support Manager Jobs Hiring Near You

Itron, Inc.

Technical Writer

West Union, SC · On-site

$60K - $81K/yr

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more ... We are committed to supporting your growth as you learn our tools, processes, and technologies. You ...

Itron, Inc

Technical Writer

Raleigh, NC · Hybrid

$60K - $81K/yr

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more ... We are committed to supporting your growth as you learn our tools, processes, and technologies. You ...

Itron, Inc

Technical Writer

West Union, SC · Hybrid

$60K - $81K/yr

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more ... We are committed to supporting your growth as you learn our tools, processes, and technologies. You ...

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Itron Jobs Information

Do workers at Itron get paid breaks?

Yes. Most people get paid breaks.
73% of people say they get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.

Does Itron pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and June 2026.

At Itron, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between September 2025 and June 2026.

Is the health insurance from Itron affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Itron?

Most people get paid time off work.
80% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between July 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 100% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between December 2024 and December 2025.

Do workers at Itron worry about hours?

Most people don’t worry about getting enough hours.
69% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and December 2025.

Do Itron workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
70% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it for Itron workers to change shifts?

Most people find it hard to change shifts.
92% of people report that it’s hard to change shifts if they need to.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it to get time off at Itron?

Some people find it hard to get time off.
39% of people report it’s hard to get time off.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and June 2026.

Do Itron managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
77% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and December 2025.

Do jobs at Itron spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it to take sick days at Itron?

Some people find it hard to take sick days.
47% of people report that it’s hard to take time off if they are sick.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.

Is working at Itron good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and December 2025.

Do people at Itron feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
35% of people say they’re not treated with respect by their managers.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Itron get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at Itron?

Most people feel stressed out here.
81% of people say they often feel stressed out at work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Itron enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Itron recommend working with their team?

Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at Itron?

Some people didn’t get enough training when they started.
37% of people report they didn’t get enough training when they started working here.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get support to advance at Itron?

Only some people are given support to advance their career here.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think Itron’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how Itron is doing?

Most people feel well informed about how the company is doing.
68% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.
What other companies are hiring for Technical Support Manager jobs?
What are the most popular jobs at Itron?
What are the most popular categories at Itron?
Infographic showing various Technical Support Manager job openings at Itron in the United States as of July 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 48% Physical, 31% Hybrid, and 21% Remote job distribution.
Technical Support Manager (Hybrid)

Technical Support Manager (Hybrid)

RR Donnelley

Kansas City, MO • Hybrid

$85K - $136K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Company Description

RRD provides marketing, packaging, print, and business services to the world's most respected brands. The company's proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.

Job Description

Schedule: M-F 8:00 AM - 5:00 PM CT, and on-call 24/7

This is a hybrid schedule with 3 days onsite. 

Responsible for the day-to-day supervision of the City Office Technical Support team. In this role you will be responsible for the activities of nine technicians in eight offices across the United States. These technicians serve as the single point of contact for our end user base at each of these locations. While maintaining excellence in service delivery and customer relations, you will be integrating with a larger technical team in Kansas City to understand and deploy new technology and provide assistance with any associated projects. Strong writing and communication skills are a must, with a background in metric based auditing of services. This person must have a clear ability to facilitate strong relationships within the technical and end user community to include the seven Office Administrators located on-site at each of these locations. Technical savvy and demonstrated leadership are a must to be successful. This position is located in a Kansas City law firm and will need to provide timely, accurate, and professional service at all times.

Qualifications
    • 4 year Bachelors Degree preferred
    • 4 Years of Management or relevant experience Required
    • Five years of technical support Required
    • Strong Team Management skills
    • Exceptional Interpersonal Skills
    • Ability to quickly make clear and concise decisions.
    • Ability to lead a large decentralized team, ensuring accountability and timeliness of deliverables.
    • Strong Project Management Skills
    • Strong Time Management Skills
    • Ability to travel 30% of the time.
    • Strong written and verbal communication skills
    • Strong sense of professionalism.
    • Prior Law firm experience preferred
Additional Information

The salary range for this role at the noted RRD location is $85,000 - $136,000 / year.  Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

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