ZipRecruiter

Log In

HUB
HUB

64 Hub Customer Service Associate Jobs Hiring Near You

HUB

Property Claims Leader

Columbus, OH

$150K - $160K/yr

Strong customer service,organizationand time management skills * Strong decision making and problem ... HUB International is proud to offer comprehensive benefit and total compensation packages which ...

HUB

Property Claims Leader

Dayton, OH

$150K - $160K/yr

Strong customer service,organizationand time management skills * Strong decision making and problem ... HUB International is proud to offer comprehensive benefit and total compensation packages which ...

HUB

Business Development Representative

Dublin, OH

Develop deep knowledge of HUB Heartland's service offerings across employee benefits, property ... Proficiencywith CRM systems * Self-motivated with ability to work independently and as part of a ...

HUB

CRM Support Technician

Columbus, OH · Hybrid

$31/hr

ABOUT US At HUB International , we are a team of entrepreneurs. We believe in protecting and ... Customer Service: Strong user support focus with an emphasis on clear communication and problem ...

next page

Showing results 1-20

All JobsHub JobsHub Customer Service Associate Jobs

HUB Jobs Information

What other companies are hiring for Customer Service Associate jobs?
What are the most popular jobs at Hub?
What are the most popular categories at Hub?
Infographic showing various Customer Service Associate job openings at Hub in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 79% Physical, 13% Hybrid, and 8% Remote job distribution.
Property Claims Leader

Property Claims Leader

HUB

Columbus, OH

$150K - $160K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

ABOUT HUB INTERNATIONAL:

HUB International Limited ("HUB") is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.

WHAT WE OFFER YOU:

At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:

  • Competitive salaries and benefits offerings
    • Medical/dental/vision insurance and voluntary insurance options
    • Health Savings Account funding
    • 401k matching program
    • Company paid Life and Short-Term Disability Plans
    • Supplemental Life and Long-Term Disability Options
    • Comprehensive Wellness Program
    • Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
  • Great work/life balance, because that's important for all of us!
  • Focus on creating a meaningful environment through employee engagement events
  • The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
  • Growth potential - HUB is constantly growing and so can your career!
  • A rewarding career that helps local businesses in the community
  • Strong community support and involvement through HUB Gives

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide mentorship to claims service team. Report directly to National Claims leader.
  • Development and implementation of procedures, processes, and reporting practices
  • Handling of high-profile claims for top accounts and others as necessary
  • Engagement toassistlocal claimconsultantin managing a complex claim. Will not take over handling offilehowever.
  • Build trust with external and internal management teams through direct interactions and presentations
  • Provide and support clients with claims solutions specific to their business operations
  • Assistaccount executives,agentsand client service units with managing clients' potential exposures
  • Assistwithmarketing ofclaims services to prospective new accounts
  • Communicate and strategize with account executives, client services,insureds, carriers, TPAs, adjusters
  • Assistnational claims to manage all vendor relationships working with department
  • Review policies todeterminecoverage forappropriate reporting
  • Develop,initiateand manage system enhancements and improvements
  • Maintain and develop reporting for executive management, client service units
  • Communicate with executive management, account executives, agents and client servicesregardingpotential large losses and denials
  • Navigate various carrier databases
  • Hands-on interaction with client service and product servicing units
  • Review carrier coverage position letters and asappropriate createcorrespondence disputing the carrier position
  • Ability to present at RFPs, clientpresentationsand Webinars
  • Responsible for creating own correspondence
  • Perform other specific duties as assigned

REQUIREMENTS:

  • 7+ years of experience in personal and commercial insurance claims isrequired
  • Experience handling claims across multiple commercial lines policy types and client industries
  • Extensive technical knowledge of insurance policies and coverage triggers
  • Bachelor's degree OR equivalent relevant working experience isrequired
  • Prior leadership/management experience is highly preferred
  • Active Illinois Property & Casualty License or ability to obtain one within90 daysof employment isrequired
  • Professional insurance designations are highly preferred
  • Strong understanding and comfort using Microsoft Office tools (Word, Excel, Outlook, PowerPoint)
  • Strong customer service,organizationand time management skills
  • Strong decision making and problem-solving skills

The expected salary range for this position is $150,000 to $160,000 andwill beimpactedby factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line,scopeand level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation,sick, and personal days, and eligible bonuses,equityand commissions for some positions.

Department General ManagementRequired Experience: 7-10 years of relevant experienceRequired Travel: NegligibleRequired Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting teamHUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Apply