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HD Supply
HD Supply

93 Hd Supply Customer Service Associate Jobs Hiring Near You

HD Supply

Collections Associate

Jacksonville, FL · On-site

$16.25 - $22.25/hr

... service, or credit contract. * Receives payments and posts amount paid to customer account ... Equal Employment Opportunity HD Supply is an Equal Opportunity/Affirmative Action Employer. All ...

HD Supply

Collections Associate

Jacksonville, FL · On-site

$16.25 - $22.25/hr

... customer to determine reason for overdue payment and review terms of sale, service, or credit ... Equal Employment Opportunity HD Supply is an Equal Opportunity/Affirmative Action Employer. All ...

HD Supply

Collection Associate

Jacksonville, FL · On-site

$16.25 - $22.25/hr

... customer to determine reason for overdue payment and review terms of sale, service, or credit ... Equal Employment Opportunity HD Supply is an Equal Opportunity/Affirmative Action Employer. All ...

HD Supply

Delivery Driver (Non-CDL)

West Sacramento, CA · On-site

$23.50 - $27/hr

Delivers customer orders safely within a service area, including interfacing with customers on ... HD Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply ...

HD Supply

Inventory Solutions Associate - VMI

Tampa, FL

$16 - $19.75/hr

I. Operations Manager & VMI Manager, the Inventory Solutions Associate serves as a vital liaison between HD Supply and the customer served by our solution. This position is responsible for ...

HD Supply

Delivery Driver (non CDL)

Groveport, OH · On-site

$22 - $25.30/hr

Delivers customer orders safely within a service area, including interfacing with customers on ... HD Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply ...

HD Supply

Supply Chain Analyst - Slotting

Atlanta, GA · On-site

Work review typically involves periodic review of output by a supervisor and/or direct customers of ... HD Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply ...

HD Supply

K2 Case Pick Lead GWA - 2pm Mon - Fri

Forest Park, GA · On-site

$17.75 - $22.50/hr

Work typically involves infrequent review of output by a supervisor or direct customers of the ... HD Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply ...

New

HD Supply

Supply Chain Analyst - Slotting

Atlanta, GA · On-site

Work review typically involves periodic review of output by a supervisor and/or direct customers of ... HD Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply ...

HD Supply

Senior Administrative Assistant

Atlanta, GA · On-site

Work typically involves periodic review of output by a supervisor or direct customers of the ... HD Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply ...

HD Supply

General Warehouse Associate

Forest Park, GA · On-site

$14.75 - $17.50/hr

Assists with staging and loading orders into trucks for customer delivery. * Verifies quantity and ... Equal Employment Opportunity HD Supply is an Equal Opportunity/Affirmative Action Employer. All ...

HD Supply

General Warehouse Associate

Levittown, PA · On-site

$14.75 - $17.25/hr

Assists with staging and loading orders into trucks for customer delivery. * Verifies quantity and ... Equal Employment Opportunity HD Supply is an Equal Opportunity/Affirmative Action Employer. All ...

HD Supply

General Warehouse Associate - Loader

Gresham, OR · On-site

$16.25 - $19/hr

Assists with staging and loading orders into trucks for customer delivery. * Verifies quantity and ... Equal Employment Opportunity HD Supply is an Equal Opportunity/Affirmative Action Employer. All ...

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HD Supply Jobs Information

Do workers at HD Supply get paid breaks?

Sometimes. Only some people get paid breaks.
34% of people say they don’t get paid breaks.
Based on data from 47 people who took the Breakroom Quiz between July 2025 and July 2026.

Does HD Supply pay people when they’re sick?

Yes. Most people get paid when they’re sick.
78% of people say they would get paid if they were sick but scheduled to work.
Based on data from 50 people who took the Breakroom Quiz between July 2025 and July 2026.

At HD Supply, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
68% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 53 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from HD Supply affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 48 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at HD Supply?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 57 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 86% of people with changing schedules find out their shifts one week or less ahead of time.
  • 14% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers at HD Supply worry about hours?

Most people don’t worry about getting enough hours.
75% of people report they don’t worry about getting enough hours.
Based on data from 93 people who took the Breakroom Quiz between November 2024 and July 2026.

Do HD Supply workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 84 people who took the Breakroom Quiz between November 2024 and November 2025.

How easy is it for HD Supply workers to change shifts?

Some people find it hard to change shifts.
65% of people report that it’s hard to change shifts if they need to.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to get time off at HD Supply?

Most people find it easy to get time off.
81% of people report it’s easy to get time off.
Based on data from 48 people who took the Breakroom Quiz between July 2025 and July 2026.

Do HD Supply managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 93 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at HD Supply spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 89 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at HD Supply?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 52 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a HD Supply job good for students?

Most students say this is a good place to work if you’re studying.
71% of students report this is a good place to work if you’re studying.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and November 2025.

Is working at HD Supply good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
73% of people who care for a child or other relative report this is a good place to work.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at HD Supply feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 52 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at HD Supply get to take their breaks without interruption?

Most people get breaks without interruption.
85% of people report that they get to take their breaks without interruption.
Based on data from 53 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at HD Supply?

Some people feel stressed out here.
60% of people say they often feel stressed out at work.
Based on data from 53 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at HD Supply enjoy their jobs?

Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 47 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at HD Supply recommend working with their team?

Only some people recommend working with their team.
37% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 57 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at HD Supply?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 53 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at HD Supply?

Only some people are given support to advance their career here.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 48 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think HD Supply’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 43 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how HD Supply is doing?

Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 51 people who took the Breakroom Quiz between July 2025 and July 2026.
What other companies are hiring for Customer Service Associate jobs?
What are the most popular jobs at Hd Supply?
What are the most popular categories at Hd Supply?
Infographic showing various Customer Service Associate job openings at Hd Supply in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

E-Business Customer Care Associate (Non-Remote)

HD Supply

Santee, CA • On-site, Remote

$18.50 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

HD Supply rating

7.8

Company rating: 7.8 out of 10

Based on 153 frontline employees who took The Breakroom Quiz

142nd of 412 rated retail wholesalers

Job description

Job Summary
Responsible for responding to online order and service activities for e-Business customers. Assist customers with product selection, answer basic questions, and may suggest various product options that are available. Document customer problems and input tickets for resolution. Ensure prompt and proper resolution of customer queries by providing additional information or escalating/engaging others to provide solutions per defined procedures.
Major Tasks, Responsibilities, and Key Accountabilities
  • Responds to routine customer inquiries received via email, chat or other online inquiry channels.
  • Assists customers with product selection, answers basic questions, and suggests various product options that are available.
  • Provides support for account registration (per customer preference and parameters) and account setup and user ID creation.
  • Utilizes a variety of software tools to resolve customer inquiries, conduct order tracking, gather information, and/or attempt troubleshooting and resolution of issues.
  • Provides guidance through the online ordering process. Represents products to support increased sales to web customers as appropriate.
  • Addresses and resolves post-order questions regarding shipping, billing, and delivery.
  • Analyzes, troubleshoots, and reports performance issues with web platforms when needed.
  • Performs other duties as assigned.

Nature and Scope
  • Refers complex, unusual problems to supervisor.
  • Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
  • None.

Work Environment
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
  • No travel required.

Education and Experience
  • HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

For CA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, WA Job Seekers:
Pay Range
$18.50-$21.25 Hourly
HDS provides the following benefits to all permanent full-time associates:
  • Medical (with Prescription drug coverage), dental, and vision plans
  • Health care and Dependent Care FSA (as applicable)
  • 401(K) with company match
  • Paid Holiday, Vacation, Personal Time, and Wellness Day
  • Paid Sick Time
  • Life and Accidental Death & Dismemberment Insurance
  • Short and Long-term Disability Insurance
  • Critical Illness Insurance
  • Accident Insurance
  • Whole Life insurance
  • Commuter Benefits
  • Tuition Reimbursement
  • Employee Assistance Program
  • Adoption and Surrogacy Assistance

CA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, and WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors.
Our Goals for Diversity, Equity, and Inclusion
We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.
Equal Employment Opportunity
HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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