13 Google Desktop Support Jobs Hiring Near You

Job Summary:
Google is a leading technology company that creates products and services aimed at improving the world. They are seeking a Deployment Success Engineer to deliver value to enterprise accounts by providing expert guidance and managing post-sale lifecycles for critical deployments.
Responsibilities:
• Execute pilots for enterprise environments by defining success criteria, configuring advanced policies, and preparing infrastructures for production rollout. Lead change management strategies at scale, including resource alignment, communication best practices, and rigorous technical readiness for massive user bases. Drive rapid account activation to ensure healthy policy use density, advanced security posture, and product utilization across our enterprise customers.
• Serve as the primary technical authority, leveraging deep infrastructure knowledge to troubleshoot, design, and implement solutions tailored for organizations. Submit, maintain, and prioritize highly technical bugs and feature requests, building a continuous, engineering-level feedback loop with product teams on behalf of major enterprise clients. Coordinate ongoing support to ensure a consistent experience, managing severe technical escalations and training customer IT teams on support processes.
• Collaborate with external service partners, system integrators (SIs), and managed service providers (MSPs) to scale deployment efforts, oversee implementation quality, and drive customer outcomes in global deployments. Enable and guide service partners on Google’s deployment best practices, advanced technical frameworks, and architectures. Train customer admin, security, and IT support teams on product configurations and engagement strategies.
• Lead regular business and technical reviews to track goals, outcomes, and prioritize technical deployment projects for accounts. Identify new advanced use cases and partner with Customer Engineers (CEs) to architect and set up new POCs/pilots for account expansion within our largest installed bases.
Qualifications:
Required:
• Bachelor’s degree or equivalent practical experience.
• 8 years of experience in a technical project management or a customer-facing role.
• Experience with enterprise infrastructure in identity providers/single sign-on (IDP/SSO), virtual desktop infrastructure (VDI), zero trust security models, networking protocols, and enterprise mobility management (EMM).
Preferred:
• Experience collaborating with channel partners, system integrators (SIs), or managed service providers (MSPs) in global enterprise deployments.
• Experience with Google Cloud platform (GCP) and how they interact with end-point management and security solutions.
• Understanding of key market performers and core industry technologies, such as Okta, Zscaler, Palo Alto, SIEM, CASB, Island, Prisma, Crowdstrike, Citrix, Omnissa, UEM, and MDM.
• Excellent project management skills with the ability to lead multi-phase deployments from pilot to full production across thousands of end-points.
• Excellent customer advocacy skills and to influence C-level executives, security officers, and internal Google engineering teams.
Company:
Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet. Founded in 1998, the company is headquartered in Mountain View, USA, with a team of 10001+ employees. The company is currently Late Stage.