35 Gadellnet Technical Support Engineer Jobs Hiring Near You

About the Position:

GadellNet is seeking a highly skilled Cybersecurity Analyst with a strong passion for information security and data protection. The ideal candidate is a technically proficient problem-solver who upholds high standards of excellence and consistently adheres to established procedures to enhance operational efficiency and customer satisfaction. This position will work Monday - Friday, 11am to 8pm CST.

Responsibilities:

• Investigate cybersecurity incidents, including, but not limited to, business email compromises (BECs) and infections.


• Complete a daily review of cybersecurity escalations and reported phishing emails.


• Assess MDR alerts and EDR/AV alerts daily and complete action items resulting from review.


• Participate in Incident Response protocols.


• Configure and analyze vulnerability assessments.


• Perform changes to firewalls and switches.


• Develop knowledge-based articles and standard operating procedures.


• Stay up to date on cybersecurity trends, technology, and standards.

Requirements:

• One to three years of experience in a cybersecurity-related position.


• Associate-level experience with the cybersecurity tools below:
  
  
  
  • Security Awareness Training (KnowBe4 preferred)
  
  
  • Network Vulnerability Assessments
  
  
  • AV/EDR (SentinelOne preferred)
  
  
  • SIEM/MDR (Blackpoint MDR preferred)
  
  
  • ZTNA/SASE (Timus preferred)
  
  
  
  


• Beginner- to intermediate-level knowledge of troubleshooting Windows OS operating systems and MacOS operating systems.


• Beginner knowledge in troubleshooting Windows Server particularly Windows Server 2019 and newer systems.


• Beginner- to intermediate-level knowledge of networking, including networking equipment management principles, subnets, DNS, DHCP, firewall concepts, network security, VPN technologies, and routing and switching.


• At least one year of experience in identifying risks, corresponding controls, gaps, and applicable testing strategies.


• At least one year of experience in the creation and implementation of security controls.


• Exceptional interpersonal communication skills with a proven ability to present technical ideas in a user-friendly and business-friendly manner.


• Astute analytical skills and demonstrable experience in technical documentation.

Desirable Skills:

• CompTIA Network+, CompTIA Security+ certificates, or equivalent certifications.


• Intermediate-level knowledge of Windows Server particularly Windows Server 2019 and newer.


• Intermediate-level knowledge of Microsoft 365 ecosystem, particularly Microsoft Entra, Defender, Conditional Access, and Intune.


• An associate degree or higher in Networking and/or Cybersecurity.

Values:

GadellNet serves businesses in multiple markets with outsourced technical expertise. We are poised for continued growth and looking for team players excited to power missions through technology. At GadellNet, our core values guide our decision-making processes, the overall empowerment of our employees, and the assignment of responsibility within our teams. Our team members support the values and goals of GadellNet, which fosters a one-of-a-kind service experience for our clients and establishes a culture that attracts and retains the top talent available in our markets.

At GadellNet, we live and celebrate our three core values:

• Make an Impact


• 100% Responsibility 0% Excuses


• Grow or Die

Benefits:

GadellNet also offers the following benefits:

• Health, vision, and dental insurance.


• Paid time off, including parental leave and volunteer time.
  


• Flexible work environment.


• Access to mental health services.


• Employee matching donation program.


• 401k and employer matching.

Eligibility to work in the US:

GadellNet does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.

#IND