Elite WorkForce
Elite WorkForce

62 Elite Workforce Help Desk Analyst Jobs Hiring Near You

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Help Desk Analyst Location: In-person - SAWS HQ Type: Part-time (32 hours per week) Start Date: ASAP End Date: 12/31/2026 Job Summary The Help Desk Analyst is responsible for providing first level ...

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Help Desk Analyst Location: In-person - SAWS HQ Type: Part-time (32 hours per week) Start Date: ASAP End Date: 12/31/2026 Job Summary The Help Desk Analyst is responsible for providing first level ...

Help Desk Analyst

Phoenix, AZ · On-site

$20.50 - $28/hr

Help Desk Analyst 5 Months Phoenix, AZ Remote - Provides technical assistance and support for incoming queries and issues related to AZ360 and PageUp. Responds to queries over the phone, email ...

Help Desk Analyst

Phoenix, AZ

$20.50 - $28/hr

Help Desk Analyst 5 Months Phoenix, AZ Remote - Provides technical assistance and support for incoming queries and issues related to AZ360 and PageUp. Responds to queries over the phone, email ...

Help Desk Analyst

Phoenix, AZ · On-site

$20.50 - $28/hr

Help Desk Analyst 5 Months Phoenix, AZ Remote - Provides technical assistance and support for incoming queries and issues related to AZ360 and PageUp. Responds to queries over the phone, email ...

Help Desk Analyst

Phoenix, AZ · On-site

$20.50 - $28/hr

Help Desk Analyst 5 Months Phoenix, AZ Remote - Provides technical assistance and support for incoming queries and issues related to AZ360 and PageUp. Responds to queries over the phone, email ...

Help Desk Analyst

Chicago, IL · On-site

$40K - $55K/yr

Help Desk Analyst The Help Desk Analyst will work with the network and help desk team to provide daily computer, network, and telecom support to the organization. Location: must be on-site at our ...

Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

Help Desk Analyst Location: Harrisburg PA Duration: Long Term ***Contractors will work 5 days in the office and 5 days out of the office*** ***They can actually do 8AM - 4:30AM or 8:30AM to 5PM ...

Help Desk Analyst

Durham, NC · On-site

$19.75 - $27/hr

... workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in ... Help Desk Analysts to assist with production support analysis and resolution of escalated Help Desk ...

Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

Title: Help Desk Analyst Location: Conyers, GA Duration: Long Term Interivew Type: WebEx Required Skills. * Bilingual - Spanish/English * Vocational/Technical degree in computer applications ...

Help Desk Analyst

Malvern, PA · On-site

$20 - $27.50/hr

Our client is currently seeking a Help Desk Analyst 6+ Month Contract (can extend long term) Malvern, PA (onsite) **local candidates only** Responsibilities: * Help Desk Support, provides support to ...

\n \n \n \n \n We are seeking a skilled Help Desk Analyst with strong experience in Microsoft Intune to join our IT support team. The ideal candidate will provide technical assistance to users, manage ...

Help Desk Analyst

Brentwood, TN

$19.50 - $26.50/hr

... IS Support Desk Analyst provides support for Level 1 and Level 2 incident resolution and fulfills hardware and software requests reported to the IS Help Desk. Responsibilities include initial ...

Help Desk Analyst

Brentwood, TN · On-site

$19.50 - $26.50/hr

... IS Support Desk Analyst provides support for Level 1 and Level 2 incident resolution and fulfills hardware and software requests reported to the IS Help Desk. Responsibilities include initial ...

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Help Desk Analyst Location: Hybrid (Trenton, NJ) Job Type: Contract - 6 Months (Possibility of extension) Interview: Web Cam Interview Only Short Description: Help Desk Coordinator will assist ...

Showing results 41-60

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Infographic showing various Help Desk Analyst job openings at Elite Workforce in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

$18.50 - $25.25/hr

Contractor

Re-posted 23 days ago


Job description

Help Desk Analyst
Location: In-person - SAWS HQ
Type: Part-time (32 hours per week)
Start Date: ASAP
End Date: 12/31/2026
Job Summary
The Help Desk Analyst is responsible for providing first level problem resolution and support to the SAWS' user community, documenting problems, escalating to higher levels as necessary and coordinating repairs by outside vendors. May assist customers via remote access, phone, or in person.
Essential Functions
Provides first level support and follow-up, through the Help Desk, to the SAWS' user community regarding computer operations, hardware components, and software applications on multiple platform environments.
Interviews user, analyzes user's concern, reviews procedures and actions taken by user, and instructs user to perform diagnostic procedures in order to determine and complete the resolution/escalation of the user's concern.
Documents user's concerns and associated resolutions through Work Order system.
Maintains technical knowledge by attending training, workshops, and reviewing publications.
Coordinates repair of printers, copiers, and laptops by outside venders.
Troubleshoots, configures, repairs, reimages, and issues laptops.
Performs remote troubleshooting and installation of software applications.
Applies procedures for Microsoft Office Professional Software Suite, Microsoft Windows 2000 or later version, Attachmate EXTRA!, Symantec Anti-virus software, Microsoft Exchange e-mail, Kronos time and attendance software, Helpdesk management software, and various mainframe-based software applications.
Applies procedures for Network interface software, Web technology and relational database as they relate to solving basic connectivity problems.
Establishes and maintains effective working relationships and public relations.
Performs other duties as assigned.
Decision Making
This position works under general supervision.
This position provides functional guidance and may train lower level employees.
Minimum Requirements
High School Diploma or GED.
Two years' experience performing help desk functions or related work.
Proficient in word processing, spreadsheets, databases, time and attendance, and presentation software.
Knowledge of Windows operating systems, networking and database concepts.
Proficient in customer support skills.
Preferred Qualifications
Associate's Degree or equivalent amount of credits (60 credits or more) in Computer Science or Information System from an institution accredited by a nationally recognized accrediting agency.
Microsoft Certified Desktop Support Technician or A+ certification.
Job Dimensions
Communicates effectively, verbally and in writing.
Contact with internal customers, co-workers and outside venders.
Physical Demands and Working Conditions
Requires visual acuity, speech and hearing. Constantly works in an office environment and sits for prolonged periods.
May be required to work hours other than the regular daytime schedule such as nights, weekends and holidays.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy - Abacus.


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About Abacus Service

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Abacus Service Corporation was founded in Farmington Hills, Michigan and has grown to become a nationwide presence with offices in 16 locations and two international offices. Through our locations, we have been able to offer our clients cost-effective, quality solutions and services regardless of the geographic coverage. We are MBE and WBE certified nationally and uphold our commitment to diversity by adhering to a philosophy of recruiting employees from diverse backgrounds. Our extensive experience, passion to deliver the best in class solutions,education over matter and dedication to customer service has allowed us to become the preferred workforce ally of our clientele. Since our foundation in 2004, Abacus Service Corporation has embraced its core principles of Trust, Transparency, and Tenacity.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Southfield, MI, US

Year founded

2004

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