Help Desk Analyst
$17.75 - $24.25/hr
Help Desk Analyst Job Type: Full-Time Locations: Ridgeland, MS Tupelo, MS Overview: We are seeking a skilled Help Desk Analyst to provide first-line technical support to end-users. The ideal ...

$17.75 - $24.25/hr
Help Desk Analyst Job Type: Full-Time Locations: Ridgeland, MS Tupelo, MS Overview: We are seeking a skilled Help Desk Analyst to provide first-line technical support to end-users. The ideal ...
$17.75 - $24.25/hr
Help Desk Analyst Job Type: Full-Time Locations: Ridgeland, MS Tupelo, MS Overview: We are seeking a skilled Help Desk Analyst to provide first-line technical support to end-users. The ideal ...
Chesterfield, VA · On-site
$19.50 - $26.50/hr
Title: Help Desk Analyst Location: Chesterfield, VA Duration: Long Term Interview Type: In-person Required Skills: * Assisting and providing customer support, by telephone, email and other means.
Quick apply
Chesterfield, VA · On-site
$19.50 - $26.50/hr
Title: Help Desk Analyst Location: Chesterfield, VA Duration: Long Term Interview Type: In-person Required Skills: * Assisting and providing customer support, by telephone, email and other means.
Malvern, PA · On-site
$20 - $27.50/hr
Our client is currently seeking a Help Desk Analyst 6+ Month Contract (can extend long term) Malvern, PA (onsite) **local candidates only** Responsibilities: * Help Desk Support, provides support to ...
New
Malvern, PA · On-site
$20 - $27.50/hr
Our client is currently seeking a Help Desk Analyst 6+ Month Contract (can extend long term) Malvern, PA (onsite) **local candidates only** Responsibilities: * Help Desk Support, provides support to ...
New
Harrisburg, PA · On-site
$20.25 - $27.75/hr
Help Desk Analyst HDA2 A4 SC3 Location: Harrisburg PA Duration: Long Term Contractors will work 5 days in the office and 5 days out of the office. They can actually do 8AM - 4:30AM or 8:30AM to 5PM ...
Harrisburg, PA · On-site
$20.25 - $27.75/hr
Help Desk Analyst HDA2 A4 SC3 Location: Harrisburg PA Duration: Long Term Contractors will work 5 days in the office and 5 days out of the office. They can actually do 8AM - 4:30AM or 8:30AM to 5PM ...
Trenton, NJ · On-site
$20.50 - $28/hr
Help Desk Analyst Duration: 12 months Location: Trenton, NJ (3 Days onsite) Qualifications and Skills Desired: • Microsoft Windows 10 • Knowledge of Microsoft Windows Server, Active Directory ...
Trenton, NJ · On-site
$20.50 - $28/hr
Help Desk Analyst Duration: 12 months Location: Trenton, NJ (3 Days onsite) Qualifications and Skills Desired: • Microsoft Windows 10 • Knowledge of Microsoft Windows Server, Active Directory ...
$21 - $28.75/hr
Help Desk Analyst - myColorado Client: Colorado OIT (Office of Information Technology) Location: Remote - Must be local to Colorado Duration: 04/01/2026 - 08/31/2026 Schedule: Monday-Friday | 8:00 AM ...
$21 - $28.75/hr
Help Desk Analyst - myColorado Client: Colorado OIT (Office of Information Technology) Location: Remote - Must be local to Colorado Duration: 04/01/2026 - 08/31/2026 Schedule: Monday-Friday | 8:00 AM ...
Detroit, MI · On-site
$48K/yr
Help Desk Analyst I Wayne State University is searching for an experienced Help Desk Analyst I at its Detroit campus location. Wayne State is a premier, public, urban research university located in ...
Detroit, MI · On-site
$48K/yr
Help Desk Analyst I Wayne State University is searching for an experienced Help Desk Analyst I at its Detroit campus location. Wayne State is a premier, public, urban research university located in ...
San Antonio, TX · On-site
$18.50 - $25.25/hr
Help Desk Analyst Location: In-person - SAWS HQ Type: Part-time (32 hours per week) Start Date: ASAP End Date: 12/31/2026 Job Summary The Help Desk Analyst is responsible for providing first level ...
San Antonio, TX · On-site
$18.50 - $25.25/hr
Help Desk Analyst Location: In-person - SAWS HQ Type: Part-time (32 hours per week) Start Date: ASAP End Date: 12/31/2026 Job Summary The Help Desk Analyst is responsible for providing first level ...
Harrisburg, PA · On-site
$20.25 - $27.75/hr
Help Desk Analyst Location: Harrisburg PA Duration: Long Term ***Contractors will work 5 days in the office and 5 days out of the office*** ***They can actually do 8AM - 4:30AM or 8:30AM to 5PM ...
Harrisburg, PA · On-site
$20.25 - $27.75/hr
Help Desk Analyst Location: Harrisburg PA Duration: Long Term ***Contractors will work 5 days in the office and 5 days out of the office*** ***They can actually do 8AM - 4:30AM or 8:30AM to 5PM ...
$19.75 - $27/hr
... workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in ... Help Desk Analysts to assist with production support analysis and resolution of escalated Help Desk ...
$19.75 - $27/hr
... workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in ... Help Desk Analysts to assist with production support analysis and resolution of escalated Help Desk ...
Allentown, PA · On-site
$54.66/hr
Chesterfield County Help Desk Analyst 2 ROLES - ONSITE Req. Status: Open No. of Openings: 2 Start Date: 09/06/2022 End Date: 12/31/2022 Max Submittals by Vendor: 2 Per Opening Worksite Address: 6730 ...
Allentown, PA · On-site
$54.66/hr
Chesterfield County Help Desk Analyst 2 ROLES - ONSITE Req. Status: Open No. of Openings: 2 Start Date: 09/06/2022 End Date: 12/31/2022 Max Submittals by Vendor: 2 Per Opening Worksite Address: 6730 ...
Conyers, GA · On-site
$18 - $24.50/hr
Title: Help Desk Analyst Location: Conyers, GA Duration: Long Term Interivew Type: WebEx Required Skills. * Bilingual - Spanish/English * Vocational/Technical degree in computer applications ...
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Conyers, GA · On-site
$18 - $24.50/hr
Title: Help Desk Analyst Location: Conyers, GA Duration: Long Term Interivew Type: WebEx Required Skills. * Bilingual - Spanish/English * Vocational/Technical degree in computer applications ...
San Antonio, TX · On-site
$18.50 - $25.25/hr
Help Desk Analyst Location: In-person - SAWS HQ Type: Part-time (32 hours per week) Start Date: ASAP End Date: 12/31/2026 Job Summary The Help Desk Analyst is responsible for providing first level ...
San Antonio, TX · On-site
$18.50 - $25.25/hr
Help Desk Analyst Location: In-person - SAWS HQ Type: Part-time (32 hours per week) Start Date: ASAP End Date: 12/31/2026 Job Summary The Help Desk Analyst is responsible for providing first level ...
Chicago, IL · On-site
$40K - $55K/yr
Help Desk Analyst The Help Desk Analyst will work with the network and help desk team to provide daily computer, network, and telecom support to the organization. Location: must be on-site at our ...
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Chicago, IL · On-site
$40K - $55K/yr
Help Desk Analyst The Help Desk Analyst will work with the network and help desk team to provide daily computer, network, and telecom support to the organization. Location: must be on-site at our ...
Coppell, TX · On-site
$40K - $55K/yr
Help Desk Analyst The Help Desk Analyst is responsible for daily support and will perform help desk tasks such as password reset, and unlocking desktops. This position will also work closely with the ...
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Coppell, TX · On-site
$40K - $55K/yr
Help Desk Analyst The Help Desk Analyst is responsible for daily support and will perform help desk tasks such as password reset, and unlocking desktops. This position will also work closely with the ...
North Chesterfield, VA · On-site
$20.75 - $28.50/hr
Help Desk Analyst - Provide customer support for the Client Grants & Legislative Analysis Section via phone, email, and other methods. - Respond to inquiries from the public, businesses, government ...
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North Chesterfield, VA · On-site
$20.75 - $28.50/hr
Help Desk Analyst - Provide customer support for the Client Grants & Legislative Analysis Section via phone, email, and other methods. - Respond to inquiries from the public, businesses, government ...
Phoenix, AZ · On-site
$20.62/hr
Help Desk Analyst Apply now Job No: 541702 Work Type: Full-time Location: PHOENIX Categories: Information Technology/Services DEPARTMENT OF CHILD SAFETY The Arizona Department of Child Safety (DCS ...
Phoenix, AZ · On-site
$20.62/hr
Help Desk Analyst Apply now Job No: 541702 Work Type: Full-time Location: PHOENIX Categories: Information Technology/Services DEPARTMENT OF CHILD SAFETY The Arizona Department of Child Safety (DCS ...
$20.25 - $27.75/hr
Basic Purpose Positions in the Help Desk Analyst classification are responsible for monitoring events and resolving incidents and problems with enterprise information systems, infrastructure ...
$20.25 - $27.75/hr
Basic Purpose Positions in the Help Desk Analyst classification are responsible for monitoring events and resolving incidents and problems with enterprise information systems, infrastructure ...
Denver, CO · On-site
$60K/yr
Service Desk Analyst (Onsite | Full-Time) Nashville, TN (Onsite) Full-Time, Contract-to-Hire Hours ... Help identify repeat issues and improve processes and documentation over time What We're Looking ...
Denver, CO · On-site
$60K/yr
Service Desk Analyst (Onsite | Full-Time) Nashville, TN (Onsite) Full-Time, Contract-to-Hire Hours ... Help identify repeat issues and improve processes and documentation over time What We're Looking ...
Kernersville, NC · On-site
$35 - $40/hr
We are seeking a Help Desk Analyst to join our team! You will resolve computer-related issues for your clients. Responsibilities: * Provide technical assistance with computer hardware and software
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Kernersville, NC · On-site
$35 - $40/hr
We are seeking a Help Desk Analyst to join our team! You will resolve computer-related issues for your clients. Responsibilities: * Provide technical assistance with computer hardware and software

4.5
Based on 8 frontline employees who took The Breakroom Quiz
Job Description
Help Desk Analyst
Job Type: Full-Time
Locations: Ridgeland, MS
Tupelo, MS
Overview: We are seeking a skilled Help Desk Analyst to provide first-line technical support to end-users. The ideal candidate will have strong customer service skills, a solid understanding of computer hardware and software, and experience with PDI Enterprise.
Key Responsibilities
Maintain Customer Focus
- Provide prompt and courteous technical support to end-users via phone, email, and in-person.
- Maintain a positive and professional attitude at all times.
Troubleshoot and Resolve Common Computer Issues Involving
- Printing
- M365 Applications
- Point of Sale
- PDI Enterprise Applications
- Android Tablets
- Network Connectivity
- Workstation Software Installation/Updates
Documentation
- Document all support incidents and resolutions in the company's ticketing system.
Collaboration
- Work closely with management and IT teams to understand corporate objectives and provide solutions.
- Participate in planning and implementation of new technologies and upgrades
Other Duties as Assigned
Qualifications
- High School Diploma or equivalent required; Associate's Degree in Information Technology preferred.
- 1-2 years of experience in a helpdesk or technical support role.
- Strong knowledge of Windows operating systems.
- Experience with M365 Applications
- Experience with PDI Enterprise back office systems (POS, fuel systems, back office) is highly preferred.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong customer service and problem-solving skills.
- Ability to learn new technologies quickly.
Physical Requirements
Able to climb, bend or squat on occasion. Must be able to regularly lift and/or move 20-35 pounds and occasionally lift or pull 35-80 pounds.
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Retail
1,001 - 5,000 Employees
Ridgeland, MS, US
1992