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Are you a detail-oriented operations professional who understands how products move from overseas suppliers to customers? Are you comfortable working with spreadsheets, e-commerce systems, vendors, shipments, inventory, and the numbers behind a profitable transaction?

Position:Import Operations Coordinator

JOB ID: 156509

Location: Fort Worth, TX 76108

Pay: $25Hourly

Duration: Temp-to-Hire Opportunity

Schedule: Monday – Friday, 8am-5pm

Job Description:

The Import Operations, E-Commerce & Commercial Coordinator supports the movement of manufactured products from overseas suppliers into the U.S. market while helping manage day-to-day e-commerce and commercial operations.

This role combines import and shipment coordination, order and document control, vendor communication, e-commerce website maintenance, spreadsheet analysis, and practical problem solving. The ideal candidate understands how operational details impact product cost, margin, inventory, customer commitments, and cash flow.

Job Duties:

Track purchase orders and production milestones from supplier confirmation through international freight, customs clearance, receipt, and final delivery

Review commercial invoices, packing lists, bills of lading, shipment quantities, SKUs, unit costs, freight details, and receiving records for accuracy

Organize product costs, freight, duties/tariffs, brokerage, transportation, and other import expenses to support landed-cost calculations

Calculate COGS, gross profit, gross margin percentages, and basic pricing scenarios

Communicate with overseas suppliers, freight forwarders, customs brokers, warehouses, customers, and internal teams

Maintain accurate trackers for open purchase orders, inbound shipments, ETAs, backorders, inventory, and customer commitments

Create and maintain e-commerce product listings, including SKUs, specifications, pricing, images, inventory availability, shipping information, and customer-facing content

Monitor online orders through fulfillment and assist with inventory allocation, shipping updates, order exceptions, returns, and customer follow-up

Assist with website merchandising, promotions, product organization, and basic e-commerce performance reporting

Identify and help resolve inaccurate pricing, inventory discrepancies, broken website content, order issues, and other workflow problems

Use Excel, Outlook, Word, and Microsoft 365 tools to organize information, analyze data, communicate, and maintain follow-up

Research unfamiliar business or operational issues using credible online resources and appropriate technology tools

Investigate cost, quantity, timing, labeling, quality, and documentation discrepancies and help drive issues through resolution

Provide cross-functional support to sales, accounting, operations, management, and outside partners

Requirements:

Working knowledge of the supply-chain process, including purchase orders, production, international freight, customs/import clearance, domestic delivery, receiving, inventory, and customer fulfillment

Strong Excel skills, including formulas, filters, sorting, operational tracking, and data reconciliation

Proficiency with Microsoft Office and Outlook

Experience maintaining an e-commerce or business website, including product listings, pricing, inventory, content updates, or online-order workflows

Ability to accurately calculate gross profit and gross margin and understand basic product-cost and pricing concepts

Strong attention to detail when reviewing quantities, costs, dates, SKUs, and documentation

Strong problem-solving skills with the ability to identify missing information and determine appropriate next steps

Excellent written and verbal communication skills

Ability to manage multiple priorities and follow through without constant supervision

Comfortable learning new technology and using online research tools responsibly

Preferred Experience:

Importing, distribution, manufacturing, logistics, freight forwarding, purchasing, inventory, or order management experience

QuickBooks, ERP/order-management software, CRM systems, or advanced Excel/Google Sheets experience

E-commerce or digital commerce operations experience

Battery, automotive, marine, powersports, solar, mobility, or industrial product experience

Experience working in a small or growing business where priorities can change quickly

Benefits Once Permanent:

Medical Insurance

Dental & Vision Insurance

Retirement Plan

Paid Time Off

Paid Holidays

Career Advancement Opportunities

LEGAL NOTICE

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