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Compass Group

119 Compass Group Patient Service Associate Jobs Hiring Near You

Compass Group

PATIENT TRANSPORTER

Dayton, OH · On-site

$18.50/hr

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all ... Associates fairly based on their abilities, achievements, and experience without regard to race ...

Compass Group

Hourly Outpatient Dietitian

Waverly, OH · On-site

$27.50 - $37.50/hr

Partner with the food service management team to help achieve patient satisfaction and service ... Group today! Click here to Learn More about the Compass Story Associates may be eligible for ...

Compass Group

Cook Supervisor

Columbus, OH · On-site

$22 - $26/hr

... with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt ... Directly supervises food-service associates in accordance with policies, procedures and applicable ...

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Compass Group Jobs Information

What is it like to work at Compass Group?

Compass Group is a global foodservice company that values diversity, inclusivity, and teamwork, fostering a collaborative work environment where employees can grow and develop their skills. The company operates in various sectors, including healthcare, education, and business and industry, with a wide range of job roles and opportunities for advancement. Working at Compass Group may appeal to individuals who are passionate about delivering high-quality food and service, as the company offers a dynamic and supportive work environment with opportunities for professional growth and development.

What makes Compass Group an attractive place to work?

Compass Group is a leading global food and support services company, providing high-quality services to clients across various industries. The company offers a dynamic work environment that values innovation, collaboration, and employee development, with opportunities for employees to grow professionally and advance in their careers. By joining Compass Group, individuals can contribute to delivering exceptional experiences for clients and customers, while also benefiting from a stable and supportive work environment that fosters growth and success.

Do workers at Compass Group get paid breaks?

No. Most people don’t get paid breaks.
75% of people say they don’t get paid breaks.
Based on data from 106 people who took the Breakroom Quiz between February 2026 and August 2026.

Does Compass Group pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
51% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 116 people who took the Breakroom Quiz between February 2026 and August 2026.

At Compass Group, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 103 people who took the Breakroom Quiz between February 2026 and August 2026.

Are part-time workers able to get health insurance from Compass Group?

Only some people who work part-time can get health insurance.
53% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 38 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Compass Group?

Only some people who work part-time get paid time off.
62% of people who work part-time say they don’t get paid time off
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Compass Group affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 82 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get paid time off at Compass Group?

Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 129 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 64% of people with changing schedules find out their shifts one week or less ahead of time.
  • 26% of people with changing schedules find out their shifts two weeks ahead of time.
  • 1% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 137 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Compass Group worry about hours?

Some people worry about getting enough hours.
34% of people report they worry about getting enough hours.
Based on data from 167 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Compass Group workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 140 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for Compass Group workers to change shifts?

Some people find it hard to change shifts.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 114 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at Compass Group?

Some people find it hard to get time off.
39% of people report it’s hard to get time off.
Based on data from 97 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Compass Group managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
71% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 161 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Compass Group spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 158 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Compass Group?

Most people find it easy to take sick days.
68% of people report that it’s easy to take time off if they are sick.
Based on data from 113 people who took the Breakroom Quiz between February 2026 and August 2026.

Is a Compass Group job good for students?

Most students say this is a good place to work if you’re studying.
82% of students report this is a good place to work if you’re studying.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at Compass Group good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
76% of people who care for a child or other relative report this is a good place to work.
Based on data from 122 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Compass Group feel treated with respect by their managers?

Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 117 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Compass Group get to take their breaks without interruption?

Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 116 people who took the Breakroom Quiz between February 2026 and August 2026.

Is it stressful to work at Compass Group?

Most people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 122 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Compass Group enjoy their jobs?

Most people enjoy their job.
77% of people report they enjoy their job.
Based on data from 97 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Compass Group recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 135 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at Compass Group?

Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 125 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at Compass Group?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 121 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think Compass Group’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 119 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how Compass Group is doing?

Most people don’t feel well informed about how the company is doing.
68% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 116 people who took the Breakroom Quiz between February 2026 and August 2026.

What other companies are hiring for Patient Service Associate jobs?

What are the most popular jobs at Compass Group?

What are the most popular categories at Compass Group?

Infographic showing various Patient Service Associate job openings at Compass Group in the United States as of August 2026, with employment types broken down into 22% Full Time, and 78% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

SYSTEM PATIENT EXPERIENCE MANAGER

Compass Group

Dayton, OH

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,093 frontline employees who took The Breakroom Quiz

347th of 496 rated business services

Job description

​Salary:  

Other Forms of Compensation:  

Pay Grade: 13 

Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com.

Job Summary

Job Summary:

Working as the System Patient Experience Manager, you are responsible for managing, coordinating, and directing all patient experience activities in collaboration with unit leadership in order to improve patient satisfaction scores including management of other Patient Experience Managers.

Key Responsibilities:

Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit

Maintains and supports client satisfaction at a level that ensures account retention

Administers required client/customer surveys and responds in a timely and effective manner

Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives

Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account’s needs

Participates and adds value to hospital committees as necessary (i.e. Patient Satisfaction Committee, Nursing, Administration, HCAHPS Committee, etc.)

Ensures compliance with all regulatory agencies (CMS, JCAHO)

Increases regional patient satisfaction performance by promoting and monitoring patient satisfaction progress and exploiting marketing success

Maintains an awareness of the patient satisfaction updates and industry conditions including internal and external to the accounts and districts

Works closely with on-site management team to reach operational goals

Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize

Participates in all PE Department learning sessions including monthly educational webinars

Provides recognition for employee when programs are implemented with success

Prepares and implements development and training plans for patient satisfaction success

Composes patient satisfaction reports as needed to management

Preferred Qualifications:

HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred

2-3 years in-servicing experience in customer service training

Hospitality and healthcare experience preferred

3-4 years experience in service-oriented operations

Good coaching and on the job training skills required

Excellent organizational skills and ability to multi-task essential

Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

Exhibits initiative, responsibility, flexibility and leadership

Possesses a thorough knowledge of contract administration and office procedures

Fiscal and budgetary skills

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Crothall are offered many fantastic benefits. 

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.

Req ID: 1560359

Crothall Healthcare 

CINDY SWIDERSKI 

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