... software applications; 6+ months of heavy volume phone experience in customer service or a call center * Technical Skills: MS Office, computer skills, typing * Skills: Communication, organization ...
4 Charter Communications Software Engineer Jobs Hiring Near You
... software applications; 6+ months of heavy volume phone experience in customer service or a call center * Technical Skills: MS Office, computer skills, typing * Skills: Communication, organization ...
... communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications * Valid driver's license with a satisfactory driving record ...
... communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications * Valid driver's license with a satisfactory driving record ...
... communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications Valid driver's license with a satisfactory driving record ...
New
... communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications Valid driver's license with a satisfactory driving record ...
New
... communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications Valid driver's license with a satisfactory driving record ...
New
... communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications Valid driver's license with a satisfactory driving record ...
New
Charter Communications Jobs Information
What is it like to work at Charter Communications?
Charter Communications is a company that values innovation and customer satisfaction, fostering a dynamic work environment that encourages collaboration and growth. The company's structure is divided into various teams, including technical, customer service, and sales, which work together to deliver high-speed internet, TV, and phone services to customers across the United States. Working at Charter Communications may appeal to individuals who are passionate about technology and customer service, as the company offers opportunities for professional development and advancement in a rapidly evolving industry.
What makes Charter Communications an attractive place to work?
Charter Communications is a leading telecommunications company that provides high-speed internet, video, and phone services to millions of customers across the United States. As an employer, Charter offers a dynamic work environment that values innovation, collaboration, and employee growth, with opportunities to work on cutting-edge technologies and projects that drive business success. By joining Charter, professionals can contribute to the company's mission of delivering exceptional customer experiences and enjoy opportunities for career advancement, skill development, and professional growth in a rapidly evolving industry.
Do workers at Charter Communications get paid breaks?
Yes. Most people get paid breaks.
79% of people say they get paid breaks.
Based on data from 125 people who took the Breakroom Quiz between July 2025 and July 2026.
79% of people say they get paid breaks.
Based on data from 125 people who took the Breakroom Quiz between July 2025 and July 2026.
Does Charter Communications pay people when they’re sick?
Yes. Most people get paid when they’re sick.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 161 people who took the Breakroom Quiz between August 2025 and July 2026.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 161 people who took the Breakroom Quiz between August 2025 and July 2026.
At Charter Communications, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
70% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 171 people who took the Breakroom Quiz between July 2025 and July 2026.
70% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 171 people who took the Breakroom Quiz between July 2025 and July 2026.
Is the health insurance from Charter Communications affordable enough for their workers?
Most people say the health insurance costs are okay.
97% of people say the health insurance costs are okay
Based on data from 160 people who took the Breakroom Quiz between August 2025 and July 2026.
97% of people say the health insurance costs are okay
Based on data from 160 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get paid time off at Charter Communications?
Most people get paid time off work.
99% of people say they get paid time off.
Based on data from 174 people who took the Breakroom Quiz between August 2025 and July 2026.
99% of people say they get paid time off.
Based on data from 174 people who took the Breakroom Quiz between August 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 65 people who took the Breakroom Quiz between February 2025 and February 2026.
- 40% of people with changing schedules find out their shifts one week or less ahead of time.
- 15% of people with changing schedules find out their shifts two weeks ahead of time.
- 22% of people with changing schedules find out their shifts three weeks ahead of time.
- 23% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 65 people who took the Breakroom Quiz between February 2025 and February 2026.
Do workers at Charter Communications worry about hours?
Most people don’t worry about getting enough hours.
97% of people report they don’t worry about getting enough hours.
Based on data from 68 people who took the Breakroom Quiz between June 2025 and June 2026.
97% of people report they don’t worry about getting enough hours.
Based on data from 68 people who took the Breakroom Quiz between June 2025 and June 2026.
Do Charter Communications workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
60% report that they don’t have enough control over which shifts they work.
Based on data from 70 people who took the Breakroom Quiz between June 2025 and June 2026.
60% report that they don’t have enough control over which shifts they work.
Based on data from 70 people who took the Breakroom Quiz between June 2025 and June 2026.
How easy is it for Charter Communications workers to change shifts?
Some people find it hard to change shifts.
59% of people report that it’s hard to change shifts if they need to.
Based on data from 113 people who took the Breakroom Quiz between February 2025 and February 2026.
59% of people report that it’s hard to change shifts if they need to.
Based on data from 113 people who took the Breakroom Quiz between February 2025 and February 2026.
How easy is it to get time off at Charter Communications?
Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 155 people who took the Breakroom Quiz between August 2025 and July 2026.
73% of people report it’s easy to get time off.
Based on data from 155 people who took the Breakroom Quiz between August 2025 and July 2026.
Do Charter Communications managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 75 people who took the Breakroom Quiz between June 2025 and June 2026.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 75 people who took the Breakroom Quiz between June 2025 and June 2026.
Do jobs at Charter Communications spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 69 people who took the Breakroom Quiz between June 2025 and June 2026.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 69 people who took the Breakroom Quiz between June 2025 and June 2026.
How easy is it to take sick days at Charter Communications?
Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 168 people who took the Breakroom Quiz between August 2025 and July 2026.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 168 people who took the Breakroom Quiz between August 2025 and July 2026.
Is a Charter Communications job good for students?
Most students say this is a good place to work if you’re studying.
72% of students report this is a good place to work if you’re studying.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and May 2026.
72% of students report this is a good place to work if you’re studying.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and May 2026.
Is working at Charter Communications good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 79 people who took the Breakroom Quiz between August 2025 and July 2026.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 79 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at Charter Communications feel treated with respect by their managers?
Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 156 people who took the Breakroom Quiz between August 2025 and July 2026.
78% of people say they’re treated with respect by their managers.
Based on data from 156 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at Charter Communications get to take their breaks without interruption?
Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 149 people who took the Breakroom Quiz between July 2025 and July 2026.
83% of people report that they get to take their breaks without interruption.
Based on data from 149 people who took the Breakroom Quiz between July 2025 and July 2026.
Is it stressful to work at Charter Communications?
Most people feel stressed out here.
77% of people say they often feel stressed out at work.
Based on data from 163 people who took the Breakroom Quiz between August 2025 and July 2026.
77% of people say they often feel stressed out at work.
Based on data from 163 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at Charter Communications enjoy their jobs?
Only some people enjoy their job.
37% of people report they don’t enjoy their job.
Based on data from 147 people who took the Breakroom Quiz between August 2025 and July 2026.
37% of people report they don’t enjoy their job.
Based on data from 147 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at Charter Communications recommend working with their team?
Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 174 people who took the Breakroom Quiz between August 2025 and July 2026.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 174 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get enough training when they start at Charter Communications?
Most people got enough training when they started.
79% of people report they got enough training when they started working here.
Based on data from 163 people who took the Breakroom Quiz between August 2025 and July 2026.
79% of people report they got enough training when they started working here.
Based on data from 163 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get support to advance at Charter Communications?
Most people are given support to advance their career here.
In the last year, 78% of people report being given support to advance their career here.
Based on data from 164 people who took the Breakroom Quiz between August 2025 and July 2026.
In the last year, 78% of people report being given support to advance their career here.
Based on data from 164 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people think Charter Communications’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 148 people who took the Breakroom Quiz between July 2025 and July 2026.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 148 people who took the Breakroom Quiz between July 2025 and July 2026.
Do workers feel well informed about how Charter Communications is doing?
Only some people feel well informed about how the company is doing.
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 153 people who took the Breakroom Quiz between August 2025 and July 2026.
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 153 people who took the Breakroom Quiz between August 2025 and July 2026.
What other companies are hiring for Software Engineer jobs?
What are the most popular jobs at Charter Communications?
What are the most popular categories at Charter Communications?
$20/hr
Full-time
Posted 28 days ago
Charter Communications rating
7.9
Based on 412 frontline employees who took The Breakroom Quiz
31st of 96 rated telecommunications companies
Job description
Job Summary
CUSTOMER SERVICE REPRESENTATIVE $20/HOUR
IN-OFFICE POSITION-Cheektowaga, NY
EVENING AND WEEKEND AVAILABILITY REQUIRED
Next Start Date: Monday, September 14th, 2026
Training Schedule: Sunday-Thursday 11:00AM - 7:30PM
Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.
Responsibilities
As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.
WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST
- Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service
- Representing a Fortune 100 company and being the voice of Spectrum
- Troubleshooting and resolving technical issues related to cable and video services
- Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more
- Resolving TV inquiries while creating best-in-class customer experiences
- Working in an open, friendly environment with a supportive, energetic team
We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment.
Qualifications
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
- Education: High school diploma or equivalent
- Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
- Language: Ability to read, write, speak and understand English
Preferred Qualifications
- Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
- Technical Skills: MS Office, computer skills, typing
- Skills: Communication, organization, time management, multi-tasking, customer service
- Abilities: Dependable, professional, solution-oriented, results-driven, resilient
What Charter Communications employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Charter Communications
Sourced by ZipRecruiter
Industry
Internet and it and telecommunications
Company size
10,000+ Employees
Headquarters location
Stamford, CT, US