BE PART OF THE CONNECTION As a Credit Services Supervisor , your focus is the supervision of ... Get to Know Us Charter Communications provides superior communication and entertainment products ...
2 Charter Communications Supervisor Jobs Hiring Near You
BE PART OF THE CONNECTION As a Credit Services Supervisor , your focus is the supervision of ... Get to Know Us Charter Communications provides superior communication and entertainment products ...
BE PART OF THE CONNECTION As a Credit Services Supervisor , your focus is the supervision of ... Get to Know Us Charter Communications provides superior communication and entertainment products ...
BE PART OF THE CONNECTION As a Credit Services Supervisor , your focus is the supervision of ... Get to Know Us Charter Communications provides superior communication and entertainment products ...
Charter Communications Jobs Information
What is it like to work at Charter Communications?
Charter Communications is a company that values innovation and customer satisfaction, fostering a dynamic work environment that encourages collaboration and growth. The company's structure is divided into various teams, including technical, customer service, and sales, which work together to deliver high-speed internet, TV, and phone services to customers across the United States. Working at Charter Communications may appeal to individuals who are passionate about technology and customer service, as the company offers opportunities for professional development and advancement in a rapidly evolving industry.
What makes Charter Communications an attractive place to work?
Charter Communications is a leading telecommunications company that provides high-speed internet, video, and phone services to millions of customers across the United States. As an employer, Charter offers a dynamic work environment that values innovation, collaboration, and employee growth, with opportunities to work on cutting-edge technologies and projects that drive business success. By joining Charter, professionals can contribute to the company's mission of delivering exceptional customer experiences and enjoy opportunities for career advancement, skill development, and professional growth in a rapidly evolving industry.
Do workers at Charter Communications get paid breaks?
Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 120 people who took the Breakroom Quiz between August 2025 and August 2026.
80% of people say they get paid breaks.
Based on data from 120 people who took the Breakroom Quiz between August 2025 and August 2026.
Does Charter Communications pay people when they’re sick?
Yes. Most people get paid when they’re sick.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 159 people who took the Breakroom Quiz between August 2025 and August 2026.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 159 people who took the Breakroom Quiz between August 2025 and August 2026.
At Charter Communications, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 165 people who took the Breakroom Quiz between August 2025 and August 2026.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 165 people who took the Breakroom Quiz between August 2025 and August 2026.
Is the health insurance from Charter Communications affordable enough for their workers?
Most people say the health insurance costs are okay.
97% of people say the health insurance costs are okay
Based on data from 157 people who took the Breakroom Quiz between August 2025 and August 2026.
97% of people say the health insurance costs are okay
Based on data from 157 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get paid time off at Charter Communications?
Most people get paid time off work.
99% of people say they get paid time off.
Based on data from 172 people who took the Breakroom Quiz between August 2025 and August 2026.
99% of people say they get paid time off.
Based on data from 172 people who took the Breakroom Quiz between August 2025 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 65 people who took the Breakroom Quiz between February 2025 and February 2026.
- 40% of people with changing schedules find out their shifts one week or less ahead of time.
- 15% of people with changing schedules find out their shifts two weeks ahead of time.
- 22% of people with changing schedules find out their shifts three weeks ahead of time.
- 23% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 65 people who took the Breakroom Quiz between February 2025 and February 2026.
Do workers at Charter Communications worry about hours?
Most people don’t worry about getting enough hours.
97% of people report they don’t worry about getting enough hours.
Based on data from 68 people who took the Breakroom Quiz between June 2025 and June 2026.
97% of people report they don’t worry about getting enough hours.
Based on data from 68 people who took the Breakroom Quiz between June 2025 and June 2026.
Do Charter Communications workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
60% report that they don’t have enough control over which shifts they work.
Based on data from 70 people who took the Breakroom Quiz between June 2025 and June 2026.
60% report that they don’t have enough control over which shifts they work.
Based on data from 70 people who took the Breakroom Quiz between June 2025 and June 2026.
How easy is it for Charter Communications workers to change shifts?
Some people find it hard to change shifts.
59% of people report that it’s hard to change shifts if they need to.
Based on data from 113 people who took the Breakroom Quiz between February 2025 and February 2026.
59% of people report that it’s hard to change shifts if they need to.
Based on data from 113 people who took the Breakroom Quiz between February 2025 and February 2026.
How easy is it to get time off at Charter Communications?
Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 153 people who took the Breakroom Quiz between August 2025 and August 2026.
73% of people report it’s easy to get time off.
Based on data from 153 people who took the Breakroom Quiz between August 2025 and August 2026.
Do Charter Communications managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 75 people who took the Breakroom Quiz between June 2025 and June 2026.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 75 people who took the Breakroom Quiz between June 2025 and June 2026.
Do jobs at Charter Communications spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 69 people who took the Breakroom Quiz between June 2025 and June 2026.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 69 people who took the Breakroom Quiz between June 2025 and June 2026.
How easy is it to take sick days at Charter Communications?
Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 166 people who took the Breakroom Quiz between August 2025 and August 2026.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 166 people who took the Breakroom Quiz between August 2025 and August 2026.
Is a Charter Communications job good for students?
Most students say this is a good place to work if you’re studying.
72% of students report this is a good place to work if you’re studying.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and May 2026.
72% of students report this is a good place to work if you’re studying.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and May 2026.
Is working at Charter Communications good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 79 people who took the Breakroom Quiz between August 2025 and July 2026.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 79 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at Charter Communications feel treated with respect by their managers?
Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 154 people who took the Breakroom Quiz between August 2025 and August 2026.
79% of people say they’re treated with respect by their managers.
Based on data from 154 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Charter Communications get to take their breaks without interruption?
Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 143 people who took the Breakroom Quiz between August 2025 and August 2026.
83% of people report that they get to take their breaks without interruption.
Based on data from 143 people who took the Breakroom Quiz between August 2025 and August 2026.
Is it stressful to work at Charter Communications?
Most people feel stressed out here.
76% of people say they often feel stressed out at work.
Based on data from 161 people who took the Breakroom Quiz between August 2025 and August 2026.
76% of people say they often feel stressed out at work.
Based on data from 161 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Charter Communications enjoy their jobs?
Only some people enjoy their job.
37% of people report they don’t enjoy their job.
Based on data from 144 people who took the Breakroom Quiz between August 2025 and August 2026.
37% of people report they don’t enjoy their job.
Based on data from 144 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Charter Communications recommend working with their team?
Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 172 people who took the Breakroom Quiz between August 2025 and August 2026.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 172 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get enough training when they start at Charter Communications?
Most people got enough training when they started.
80% of people report they got enough training when they started working here.
Based on data from 162 people who took the Breakroom Quiz between August 2025 and August 2026.
80% of people report they got enough training when they started working here.
Based on data from 162 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get support to advance at Charter Communications?
Most people are given support to advance their career here.
In the last year, 78% of people report being given support to advance their career here.
Based on data from 164 people who took the Breakroom Quiz between August 2025 and July 2026.
In the last year, 78% of people report being given support to advance their career here.
Based on data from 164 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people think Charter Communications’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 143 people who took the Breakroom Quiz between August 2025 and August 2026.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 143 people who took the Breakroom Quiz between August 2025 and August 2026.
Do workers feel well informed about how Charter Communications is doing?
Only some people feel well informed about how the company is doing.
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 152 people who took the Breakroom Quiz between August 2025 and August 2026.
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 152 people who took the Breakroom Quiz between August 2025 and August 2026.
What other companies are hiring for Supervisor jobs?
What are the most popular jobs at Charter Communications?
What are the most popular categories at Charter Communications?
Other
Posted 5 days ago
Charter Communications rating
7.9
Based on 414 frontline employees who took The Breakroom Quiz
30th of 99 rated telecommunications companies
Job description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
CCO400 2026-78095 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
BE PART OF THE CONNECTION
As a Credit Services Supervisor, your focus is the supervision of personnel supporting our Collections Call Center (Credit Services) Department and its various sub-functions. You'll coach representatives on the keys to delivering consistently accurate results. It'll be a highly collaborative team environment, colleagues supporting customers as well as each other!
WHAT OUR CREDIT SERVICES SUPERVISORS ENJOY MOST
- Providing management to Credit Services support personnel
- Resolving internal and external customer escalated situations
- Coaching staff and assisting in their development
- Motivating team members to reach management objectives
LOCATION
12238 Silicon Drive, Suite 129
San Antonio, Texas 78249
(near the intersection of IH-10 & De Zavala Road)
MAJOR DUTIES AND RESPONSIBILITIES
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Provide overall supervision and management to Credit Services support personnel.
- Ensure that departmental standards regarding courtesy and productivity are maintained.
- Provide regular coaching and development to staff to maximize productivity.
- Resolve internal and external customer escalated situations.
- Provide statistical reporting for leadership to communicate department productivity and effectiveness.
- Motivate staff to reach daily and monthly management objectives.
- Hire, evaluate, coach and counsel personnel in the performance of their duties.
- Utilize strong knowledge of customer account information.
- Perform other duties as requested by manager.
- Some travel required
WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications
- Experience: Related work: 6 years, ICOMs/CSG billing system or equivalent.
- Education: Bachelor's degree or equivalent experience.
- Technical Skills: Knowledge of cable television products and services.
- Skills: Effective verbal and written communication.
Preferred Qualifications
- Ability to develop process documentation.
- Understanding of general accounting and billing procedures.
- Effective prioritization and organization in an always changing environment.
- 1+ years of supervisory or leadership experience
CCO400 2026-78095 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
What Charter Communications employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Charter Communications
Sourced by ZipRecruiter
Industry
Internet and it and telecommunications
Company size
10,000+ Employees
Headquarters location
Stamford, CT, US