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Charter Communications
Charter Communications

6 Charter Communications Market Development Manager Jobs Hiring Near You

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Charter Communications Jobs Information

What is it like to work at Charter Communications?

Charter Communications is a company that values innovation and customer satisfaction, fostering a dynamic work environment that encourages collaboration and growth. The company's structure is divided into various teams, including technical, customer service, and sales, which work together to deliver high-speed internet, TV, and phone services to customers across the United States. Working at Charter Communications may appeal to individuals who are passionate about technology and customer service, as the company offers opportunities for professional development and advancement in a rapidly evolving industry.

What makes Charter Communications an attractive place to work?

Charter Communications is a leading telecommunications company that provides high-speed internet, video, and phone services to millions of customers across the United States. As an employer, Charter offers a dynamic work environment that values innovation, collaboration, and employee growth, with opportunities to work on cutting-edge technologies and projects that drive business success. By joining Charter, professionals can contribute to the company's mission of delivering exceptional customer experiences and enjoy opportunities for career advancement, skill development, and professional growth in a rapidly evolving industry.

Do workers at Charter Communications get paid breaks?

Yes. Most people get paid breaks.
79% of people say they get paid breaks.
Based on data from 125 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Charter Communications pay people when they’re sick?

Yes. Most people get paid when they’re sick.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 161 people who took the Breakroom Quiz between August 2025 and July 2026.

At Charter Communications, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
70% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 171 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Charter Communications affordable enough for their workers?

Most people say the health insurance costs are okay.
97% of people say the health insurance costs are okay
Based on data from 160 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get paid time off at Charter Communications?

Most people get paid time off work.
99% of people say they get paid time off.
Based on data from 174 people who took the Breakroom Quiz between August 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 40% of people with changing schedules find out their shifts one week or less ahead of time.
  • 15% of people with changing schedules find out their shifts two weeks ahead of time.
  • 22% of people with changing schedules find out their shifts three weeks ahead of time.
  • 23% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 65 people who took the Breakroom Quiz between February 2025 and February 2026.

Do workers at Charter Communications worry about hours?

Most people don’t worry about getting enough hours.
97% of people report they don’t worry about getting enough hours.
Based on data from 68 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Charter Communications workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
60% report that they don’t have enough control over which shifts they work.
Based on data from 70 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it for Charter Communications workers to change shifts?

Some people find it hard to change shifts.
59% of people report that it’s hard to change shifts if they need to.
Based on data from 113 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to get time off at Charter Communications?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 155 people who took the Breakroom Quiz between August 2025 and July 2026.

Do Charter Communications managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 75 people who took the Breakroom Quiz between June 2025 and June 2026.

Do jobs at Charter Communications spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 69 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to take sick days at Charter Communications?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 168 people who took the Breakroom Quiz between August 2025 and July 2026.

Is a Charter Communications job good for students?

Most students say this is a good place to work if you’re studying.
72% of students report this is a good place to work if you’re studying.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and May 2026.

Is working at Charter Communications good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 79 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Charter Communications feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 156 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Charter Communications get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 149 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Charter Communications?

Most people feel stressed out here.
77% of people say they often feel stressed out at work.
Based on data from 163 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Charter Communications enjoy their jobs?

Only some people enjoy their job.
37% of people report they don’t enjoy their job.
Based on data from 147 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Charter Communications recommend working with their team?

Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 174 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get enough training when they start at Charter Communications?

Most people got enough training when they started.
79% of people report they got enough training when they started working here.
Based on data from 163 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get support to advance at Charter Communications?

Most people are given support to advance their career here.
In the last year, 78% of people report being given support to advance their career here.
Based on data from 164 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people think Charter Communications’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 148 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Charter Communications is doing?

Only some people feel well informed about how the company is doing.
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 153 people who took the Breakroom Quiz between August 2025 and July 2026.
What other companies are hiring for Market Development Manager jobs?
What are the most popular jobs at Charter Communications?
What are the most popular categories at Charter Communications?
Infographic showing various Market Development Manager job openings at Charter Communications in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Hybrid job distribution.
Customer Experience Manager

Customer Experience Manager

Charter Communications

Andover, MA • On-site

Full-time

Posted 10 days ago

Charter Communications rating

7.9

Company rating: 7.9 out of 10

Based on 412 frontline employees who took The Breakroom Quiz

31st of 96 rated telecommunications companies

Job description

Company Description
Thrive in the fast-paced start-up environment? Ready to grow your career and make your ideas count? Come join America's Job Exchange!
America's Job Exchange (AJE) is actively expanding our Customer Experience Team and looking for passionate Account Managers to continue elevating AJE's customer experience to world class standards. If you have been part of a stellar Account Management team and are excited at redefining the customer experience at AJE, please read on!
AJE, a wholly owned subsidiary of Navisite, a part of Spectrum Enterprise, has established itself as a leader in Diversity Recruitment and OFCCP compliance. Hundreds of Fortune 500 corporations and thousands of mid-market and small employers use AJE for candidate sourcing, diversity brand development and OFCCP compliance solutions. Millions of job seekers use AJE to find jobs and take advantage of a broad range of career management tools and services to advance their careers. For more information, please visit:www.americasjobexchange.com
Here's an overview of our exciting opportunity:
As a member of the Customer Experience (CE) team, based in our Andover location, you will help Account Management become a highly-valued resource to AJE customers. The Customer Experience Team delivers a consistent, world-class relationship, high-touch service and invaluable support around compliance, diversity recruiting and local outreach.
The Customer Experience Manager is responsible for supporting a set number of assigned accounts that are using AJE to manage their compliance and diversity recruiting needs. Your goal is creating the valued service provider experience with these customers so we expect you to be a passionate and energetic member of this team.
As a Customer Experience Manager, you will play a key role in customer communications, trainings and delivering Subject Matter Expert (SME) content so someone with experience and an interest growing customer relationships is a must.
Job Description
Specific Responsibilities
• Manage assigned accounts/territory and build strong customer relationships with established accounts. Identify additional sales opportunities within customer base by cross-selling and up-selling AJE product portfolio by venturing beyond standard career products
  • Responsible for regularly scheduled customer communications, as well as informing customers of service enhancements as they are launched.
  • Respond to customer inquiries in an efficient, effective and timely manner.
  • Engage customer in pursuit of opportunities for account growth and new business.
  • Understanding of company capabilities and services, and effectively communicates all offerings to existing customer base.
  • Reviews customer's accounts to ensure accounts are set up and functioning properly.
  • Reports any disruption in service to accounts to appropriate team members and follows through until resolved.
  • Effectively communicate with key personnel in other departments to ensure customer accounts are up to date.
  • Provide superior customer service.
  • Maintain current knowledge of AJE products, solution sets, customer applications, and competitive product differences. Adhere to all current sales methodologies and processes.
  • Proactively recommend enhancements to leadership to improve processes and support overall team objectives

Qualifications
• Extremely detail oriented
• Technical competence (Excel, Microsoft Word, PowerPoint, etc)
• Familiarity with or willingness to learn about OFCCP regulations
• Keep up to date about product offerings as well as OFCCP regulations
• Motivated, goal oriented, persistent and a skilled negotiator
• High level of initiative and work well in a team environment
• Excellent written and oral communication skills
• Handles stressful situations and deadline pressures well
• Undergraduate degree
Additional Information
If you're interested in this great opportunity and your background is a match to the description above, we'd love to hear from you. Please click on Apply and submit your resume today. If you know someone that may be interested, we welcome you to share this opportunity. We look forward to hearing from you!
More on Spectrum: Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws. Charter Communications is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status.
Spectrum is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status.
FCC Unit: 00918 - Andover 200 Minuteman Rd Business Unit: Spectrum Enterprise

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