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63 Chanel Client Development Director Jobs Hiring Near You

Chanel

Associate, Client Care Advisor

Piscataway, NJ · On-site

$14.75 - $20.50/hr

Associate, Client Care Advisor At Chanel, we are focused on creating an inclusive culture that ... developmental process for all. Additional Information: Chanel is a private company whose values are ...

Chanel

Manager, Fashion Expertise, Boston Newbury

Boston, MA · On-site

$19.50 - $22.75/hr

... every CHANEL client. Based primarilyin the Boston boutique, this role will also supporttheSaks ... FACILITATESADVISOR & CLIENTSTYLING DEVELOPMENT: * Coach Style Advisors to enhance their ability ...

CHANEL

Manager, Fashion Expertise, Chicago

Chicago, IL · On-site

$17.25 - $21.50/hr

... for every CHANEL client. Based primarilyin the Chicago boutique, this role will also supportthe ... FACILITATESADVISOR & CLIENTSTYLING DEVELOPMENT: * Coach Style Advisors to enhance their ability ...

CHANEL

Manager, Fashion Expertise, Bellagio

Las Vegas, NV · On-site

$17.25 - $20/hr

... for every CHANEL client. Based primarilyin Bellagio Fashionboutique, this role will also ... FACILITATESADVISOR & CLIENTSTYLING DEVELOPMENT: * Coach Style Advisors to enhance their ability ...

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CHANEL Jobs Information

Do workers at CHANEL get paid breaks?

No. Most people don’t get paid breaks.
93% of people say they don’t get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and May 2026.

Does CHANEL pay people when they’re sick?

Yes. Most people get paid when they’re sick.
90% of people say they would get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and May 2026.

At CHANEL, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
100% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from CHANEL affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between March 2025 and January 2026.

Do people get paid time off at CHANEL?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 7% of people with changing schedules find out their shifts one week or less ahead of time.
  • 33% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 60% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 15 people who took the Breakroom Quiz between January 2025 and October 2025.

Do workers at CHANEL worry about hours?

Some people worry about getting enough hours.
36% of people report they worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and October 2025.

Do CHANEL workers get to choose the shifts they work?

Most people get to choose which shifts they work.
79% report that they have enough control over which shifts they work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and October 2025.

How easy is it for CHANEL workers to change shifts?

Some people find it hard to change shifts.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and October 2025.

How easy is it to get time off at CHANEL?

Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and May 2026.

Do CHANEL managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and October 2025.

Do jobs at CHANEL spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
33% of people report that their job takes up time that they don’t get paid for.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and October 2025.

How easy is it to take sick days at CHANEL?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at CHANEL feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at CHANEL get to take their breaks without interruption?

Most people get breaks without interruption.
95% of people report that they get to take their breaks without interruption.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at CHANEL?

Some people feel stressed here.
63% of people say they often feel stressed at work.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at CHANEL enjoy their jobs?

Most people enjoy their job.
87% of people report they enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at CHANEL recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at CHANEL?

Most people got enough training when they started.
72% of people report they got enough training when they started working here.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at CHANEL?

Only some people are given support to advance their career here.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think CHANEL’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
65% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how CHANEL is doing?

Most people feel well informed about how the company is doing.
78% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and February 2026.

What other companies are hiring for Client Development Director jobs?

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Infographic showing various Client Development Director job openings at Chanel in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 80% Physical, 19% Hybrid, and 1% Remote job distribution.

Director, Client Development

Manhattan, NY • On-site

Moncler Group
See more jobs at Moncler Groupexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Key responsibilities

  • Lead the execution of Moncler's client development strategy across the Americas, translating regional plans into actionable priorities.

  • Partner with retail leadership and store teams to develop and implement store-level client development plans and monitor client performance.

  • Manage and develop regional Client Relations Managers while personally cultivating key client relationships and executing high-potential client engagement initiatives.

Job description

Overview
Company Overview
We are Moncler. The brand of extraordinary.
At the intersection of luxury, culture, and performance, Moncler has built a distinctive global brand defined by innovation, creativity, and a commitment to excellence. Guided by our purpose, to unleash the extraordinary in everybody, and our core values, Push for Higher Peaks, One House All Voices, Embrace Crazy, Be Warm, and Create & Protect Tomorrow, we continue to evolve the landscape of modern luxury.
Joining Moncler in a leadership capacity means operating at the forefront of growth-shaping strategy, developing talent, and driving business performance in a dynamic and evolving environment. This is an opportunity to lead with impact, influence the future of the organization, and contribute to a brand that continues to set new standards in luxury.
Position Overview
The Director, Client Development, Americas is responsible for leading the execution of Moncler's client development strategy across the Americas, with the objective of accelerating client acquisition, engagement, retention, reactivation, and long-term value.
Reporting to the Vice President, Client Relations & Development, Americas, the Director will translate the regional client strategy into actionable priorities across markets and stores, ensuring a consistent and elevated approach to client development and clienteling throughout the retail network.
The Director will lead and develop the Regional Client Relations Managers while partnering closely with Retail leadership, Store Management, Client Advisors, CRM, Brand, Training, Merchandising, and Global teams to embed a strong client-centric culture throughout the organization.
This is both a leadership and hands-on client development role. In addition to leading the regional team, the Director will personally manage key client development responsibilities, initiatives, and relationships. The successful candidate must be equally comfortable analyzing client performance, coaching retail teams, developing market strategies, leading client initiatives, and engaging directly with top clients and prospects.
Your Impact
Client Development Strategy & Business Growth
  • Partner with the Vice President, Client Relations & Development to develop and execute the Client Development strategy for the Americas in alignment with Moncler's global direction, regional business priorities, and commercial objectives.
  • Translate regional strategy into clear priorities and action plans across client acquisition, retention, reactivation, engagement, loyalty, and development.
  • Leverage client insights, business performance, and market opportunities to develop actionable strategies by region, store, and client segment.
  • Partner with Retail leadership to establish client development objectives and integrate client KPIs into broader commercial priorities.
  • Identify opportunities to grow the active client base, increase repeat business, strengthen retention, and develop clients through progressive levels of engagement with the Maison.
  • Develop market-specific approaches that reflect the unique client dynamics, communities, and opportunities across the Americas.
  • Maintain a strong understanding of luxury consumer trends, competitive activity, local communities, and evolving client behaviors.

Clienteling & Retail Excellence
  • Lead the execution of the regional clienteling strategy and establish consistent standards, routines, and best practices across the retail network.
  • Partner closely with Regional Directors, Store Directors, and retail leadership to translate client priorities into actionable store-level client development plans.
  • Establish a regular cadence of store and regional client performance reviews, identifying opportunities and ensuring appropriate follow-through.
  • Spend meaningful time in stores observing clienteling behaviors, identifying business opportunities, and coaching teams alongside Retail and Training leadership.
  • Support Store Management and Client Advisors in developing stronger client portfolios, outreach strategies, appointment culture, and relationship-driven selling behaviors.
  • Identify and scale clienteling best practices across the Americas.
  • Champion the adoption and effective use of Moncler clienteling tools, ensuring teams understand how to leverage client information to create relevant and personalized engagement.

VIC & High-Potential Client Development
  • Partner with the Vice President to execute the regional strategy for identifying, developing, engaging, and retaining VICs and high-potential clients.
  • Personally cultivate select strategic client relationships while partnering with Regional Client Relations Managers and store teams to deepen engagement with Moncler.
  • Develop targeted client journeys and engagement strategies, leveraging appointments, events, gifting, product moments, and differentiated experiences to drive long-term client value.
  • Partner cross-functionally with Retail, Marketing, Events, Merchandising, and Global teams to develop and execute elevated client experiences aligned with Moncler's positioning and commercial objectives.
  • Guide client selection, segmentation, invitation, and follow-up strategies for key local, regional, and global activations, measuring effectiveness and business impact.
  • Identify locally relevant opportunities to strengthen existing client relationships, cultivate new communities, and expand Moncler's high-potential client base.

Client Insights, CRM & Performance
  • Leverage CRM data and client insights to identify opportunities across acquisition, retention, reactivation, frequency, engagement, and client development.
  • Partner with the Vice President to define and monitor key client development KPIs across the Americas and establish consistent reporting and performance-management routines.
  • Analyze client behavior, segmentation, store performance, and clienteling activity to identify trends, opportunities, and areas requiring intervention.
  • Translate data into clear commercial recommendations and action plans for Retail leadership and store teams.
  • Partner with CRM and Global teams to ensure clienteling tools, reporting, segmentation, and capabilities support the needs of the Americas business.
  • Champion high standards of client data capture, quality, and responsible use in accordance with Company policies and applicable privacy requirements.
  • Evaluate the effectiveness and ROI of client development initiatives and continuously evolve approaches based on performance and business needs.

Leadership & Team Development
  • Lead, coach, and develop the Regional Client Relations Managers, establishing clear priorities, responsibilities, and performance expectations.
  • Create a strong and connected regional Client Relations community that shares insights, best practices, opportunities, and learnings across markets.
  • Provide strategic direction while remaining actively engaged in execution, particularly for priority stores, markets, clients, and business opportunities.
  • Establish consistent ways of working between Client Relations, Retail leadership, and store teams.
  • Partner with Training to strengthen clienteling capabilities across all levels of the retail organization.
  • Build credibility and influence with Regional Directors, Store Directors, Store Management, and Client Advisors, ensuring Client Development is viewed as an integrated commercial partner to the retail organization.
  • Foster a culture that reflects Moncler's values: Push for Higher Peaks; One House, All Voices; Embrace Crazy; Be Warm; and Create & Protect Tomorrow.

Cross-Functional & Global Partnership
  • Support the Vice President as a key regional partner to Global Client Development and CRM teams, ensuring strong alignment between global direction and Americas business priorities.
  • Partner closely with Retail, Marketing, Events, Training, Merchandising, Communications, Digital, Client Services, and other functions to deliver a seamless and elevated client journey.
  • Ensure client development priorities are integrated into key product launches, commercial moments, store openings, events, and regional initiatives.
  • Build strong relationships across functions and markets to connect client insights with broader commercial and brand priorities.
  • Participate in relevant global client development discussions, projects, and initiatives, representing Americas needs and opportunities as appropriate.

Qualifications
Education
  • Bachelor's degree in Business, Marketing, Retail Management, Hospitality, or a related discipline preferred.

Experience
  • 10+ years of progressive experience in client development and relationship management, preferably within luxury retail or a high-touch hospitality environment, with a strong understanding of CRM and clienteling strategies.

Core Skills & Attributes
  • Demonstrated experience developing and executing client strategies across a multi-store and/or multi-market retail organization.
  • Strong understanding of luxury clienteling, VIC development, client acquisition, retention, and relationship-driven selling.
  • Proven people leadership experience with the ability to develop direct reports and influence broader retail teams.
  • Experience personally managing and developing relationships with high-value clients.
  • Strong commercial orientation with the ability to connect client development activities to measurable business results.
  • Strong analytical capabilities and demonstrated ability to translate client data and performance metrics into actionable strategies.
  • Excellent interpersonal and communication skills, with the presence and judgment required to engage senior leadership, store teams, Global partners, and high-profile clients.
  • Highly collaborative, with demonstrated success operating across Retail, Marketing, Events, Training, CRM, and other cross-functional teams.
  • Entrepreneurial and solutions-oriented, with the ability to balance strategic thinking with hands-on execution.
  • Strong understanding of luxury service standards and the discretion required when managing confidential client information and relationships.
  • Comfortable operating in a fast-paced, evolving, and highly international organization.
  • Proficiency with CRM/clienteling platforms and Microsoft Office; experience with Salesforce or comparable CRM platforms preferred.
  • Ability to travel throughout the Americas and internationally as required.

Travel: Up to 15% travel throughout the Americas and internationally to support client development initiatives, key client engagements and events, priority markets and stores, new store openings, and regional and global meetings. The Company will provide reasonable accommodation for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship results.
Compensation and Benefits
For individuals assigned and/or hired to work in New York, Moncler provides a reasonable estimate of the salary range for this role. This considers the wide range of factors that are considered in making compensation decisions, including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. A reasonable estimate of the current base salary range is $160,000 to $190,000.
In addition to competitive pay, the hired candidate will also be eligible for an annual bonus, and a comprehensive benefits package including medical, dental, vision, short and long-term disability, paid parental leave, 11 paidholidays, accrue upto 160 hours of paid vacation time, 2 personal days, employee discounts, and a retirement plan with employer contribution.
The position requires 4 days per week on site in the Moncler Corporate Office, located in the heart of Soho, Manhattan.
Additional Information
Interview Process
Our interview process is designed to provide a comprehensive and engaging experience while allowing us to get to know your experience, capabilities, and potential for success within Moncler.
  • Initial Interview: Human Resources
  • Executive Partner Interview: Vice President, Retail
  • Functional Interview: Global Clienteling Director
  • Final Interview: President, Moncler Group Americas

Background Check
Final candidates will be subject to a background check in accordance with applicable laws. Applicants are encouraged to provide a complete and accurate work history throughout the application process.
Moncler Group is an equal opportunity employer committed to fostering an inclusive and diverse workplace.

Apply