... customer service skills, with the ability to handle and prioritize multiple client queries and ... Discover what makes Bloomberg unique - watch our podcast series for an inside look at our culture ...

60 Bloomberg Customer Service Jobs Hiring Near You
... customer service skills, with the ability to handle and prioritize multiple client queries and ... Discover what makes Bloomberg unique - watch our podcast series for an inside look at our culture ...
Senior Software Engineer - Login Platform
Manhattan, NY · On-site
$135K - $178K/yr
Self Service tooling for management and troubleshooting of SSO integrations * Customer Credentials ... Lead design and development of Bloomberg's next-generation authentication systems, aligning with ...
Senior Software Engineer - Login Platform
Manhattan, NY · On-site
$135K - $178K/yr
Self Service tooling for management and troubleshooting of SSO integrations * Customer Credentials ... Lead design and development of Bloomberg's next-generation authentication systems, aligning with ...
Senior Software Engineer - Integration
Manhattan, NY · On-site
$135K - $178K/yr
The Transformation Engine provides customers and Bloomberg Implementation Specialists with a visual ... Service-oriented architecture * Highly available, fault tolerant and self-healing distributed ...
Senior Software Engineer - Integration
Manhattan, NY · On-site
$135K - $178K/yr
The Transformation Engine provides customers and Bloomberg Implementation Specialists with a visual ... Service-oriented architecture * Highly available, fault tolerant and self-healing distributed ...
Enterprise Data Sales Specialist - Research & Data Science, Financial Solutions
New York, NY · On-site
The Bloomberg Financial Solutions department is at the forefront of ensuring success for our customers and employees alike. Our team comprises several key pillars: sales, service, operations, culture ...
Enterprise Data Sales Specialist - Research & Data Science, Financial Solutions
New York, NY · On-site
The Bloomberg Financial Solutions department is at the forefront of ensuring success for our customers and employees alike. Our team comprises several key pillars: sales, service, operations, culture ...
Our Team: Data AI contributes to the building of Bloomberg's AI-enhanced products at scale by ... Build dashboards, tooling, and self-service capabilities that improve transparency, efficiency, and ...
Our Team: Data AI contributes to the building of Bloomberg's AI-enhanced products at scale by ... Build dashboards, tooling, and self-service capabilities that improve transparency, efficiency, and ...
The Team Our Bloomberg Municipal New Issues team is responsible for the timely and accurate updates ... customer service * Develop the team's subject matter and data expertise, aligning to the current ...
The Team Our Bloomberg Municipal New Issues team is responsible for the timely and accurate updates ... customer service * Develop the team's subject matter and data expertise, aligning to the current ...
... Bloomberg Professional Service. Our products run on intelligence and insight provided by the ... The team provides relevant, timely and accurate data to empower customers to drive their analysis ...
... Bloomberg Professional Service. Our products run on intelligence and insight provided by the ... The team provides relevant, timely and accurate data to empower customers to drive their analysis ...
Senior Data Management Professional - Company Financial Market Data
Princeton, NJ · On-site
$111K - $151K/yr
Description & Requirements Bloomberg runs on data. Our products are fueled by powerful information ... Minimum 3+ years of experience in the financial/fint ech services industry, including exchanges ...
Senior Data Management Professional - Company Financial Market Data
Princeton, NJ · On-site
$111K - $151K/yr
Description & Requirements Bloomberg runs on data. Our products are fueled by powerful information ... Minimum 3+ years of experience in the financial/fint ech services industry, including exchanges ...
... customers' networking issues as well as proactive analysis to ensure the Bloomberg network ... Demonstrated ability to manage service issues with third party service providers, including ISPs ...
... customers' networking issues as well as proactive analysis to ensure the Bloomberg network ... Demonstrated ability to manage service issues with third party service providers, including ISPs ...
Senior Software Engineer - Permissioning Interfaces New York, NY Posted today
Manhattan, NY · On-site
$160 - $240/hr
Engineering and CTO Ref #10050787 Description & Requirements Bloomberg's Real‑time Data group is ... Who are you? You're excited about building UIs, APIs, services and workflows across a wide array of ...
Senior Software Engineer - Permissioning Interfaces New York, NY Posted today
Manhattan, NY · On-site
$160 - $240/hr
Engineering and CTO Ref #10050787 Description & Requirements Bloomberg's Real‑time Data group is ... Who are you? You're excited about building UIs, APIs, services and workflows across a wide array of ...
Senior Technical Account Manager - OTC Pricing New York, NY Posted yesterday
Manhattan, NY · On-site
$90 - $125/hr
... customer service skills, with the ability to handle and prioritize multiple client queries and ... Bloomberg is an equal opportunity employer and we value diversity at our company. We do not ...
Senior Technical Account Manager - OTC Pricing New York, NY Posted yesterday
Manhattan, NY · On-site
$90 - $125/hr
... customer service skills, with the ability to handle and prioritize multiple client queries and ... Bloomberg is an equal opportunity employer and we value diversity at our company. We do not ...
... Bloomberg Professional Service. Our products run on intelligence and insight provided by the ... The team provides relevant, timely and accurate data to empower customers to drive their analysis ...
... Bloomberg Professional Service. Our products run on intelligence and insight provided by the ... The team provides relevant, timely and accurate data to empower customers to drive their analysis ...
... Bloomberg runs on data. Our products are fueled by powerful information. We combine data and ... service to internal and external customers * Liaise with Business Managers, Engineering, Trustees ...
... Bloomberg runs on data. Our products are fueled by powerful information. We combine data and ... service to internal and external customers * Liaise with Business Managers, Engineering, Trustees ...
Senior Software Engineer - Permissioning Interfaces
New York, NY · On-site
$134K - $176K/yr
Who are you? You're excited about building UIs, APIs, services and workflows across a wide array of ... You enjoy engaging with many teams across Bloomberg to solve complex problems and move our products ...
Senior Software Engineer - Permissioning Interfaces
New York, NY · On-site
$134K - $176K/yr
Who are you? You're excited about building UIs, APIs, services and workflows across a wide array of ... You enjoy engaging with many teams across Bloomberg to solve complex problems and move our products ...
At Bloomberg Finance we are committed to delivering extraordinary support to our business partners ... Maintain and build a high level of customer service with employees and internal stakeholders
At Bloomberg Finance we are committed to delivering extraordinary support to our business partners ... Maintain and build a high level of customer service with employees and internal stakeholders
Senior Software Engineer - Permissioning Interfaces
Manhattan, NY · On-site
$135K - $178K/yr
Description & Requirements Bloomberg's Real-time Data group is responsible for distributing low ... Who are you? You're excited about building UIs, APIs, services and workflows across a wide array of ...
Senior Software Engineer - Permissioning Interfaces
Manhattan, NY · On-site
$135K - $178K/yr
Description & Requirements Bloomberg's Real-time Data group is responsible for distributing low ... Who are you? You're excited about building UIs, APIs, services and workflows across a wide array of ...
Senior Data Management Professional - Cashflow Modeler - Securitized Products
Manhattan, NY · On-site
Description & Requirements Bloomberg runs on data. Our products are fueled by powerful information ... service to internal and external customers * Liaise with Business Managers, Engineering, Trustees ...
Senior Data Management Professional - Cashflow Modeler - Securitized Products
Manhattan, NY · On-site
Description & Requirements Bloomberg runs on data. Our products are fueled by powerful information ... service to internal and external customers * Liaise with Business Managers, Engineering, Trustees ...
Team Leader - Entities
New York, NY · On-site
... Bloomberg runs on data. Our products are fueled by powerful information. We combine data and ... customer-focused metrics and processes • Develop data modeling and ETL skills within the team ...
Team Leader - Entities
New York, NY · On-site
... Bloomberg runs on data. Our products are fueled by powerful information. We combine data and ... customer-focused metrics and processes • Develop data modeling and ETL skills within the team ...
Administrative Assistant - Engineering Enterprise Products (Contract)
New York, NY · On-site
$19.75 - $26.50/hr
Strong interpersonal skills with a collaborative, customer-service mindset. * Ability to thrive in ... Discover what makes Bloomberg unique - watch our podcast series for an inside look at our culture ...
Administrative Assistant - Engineering Enterprise Products (Contract)
New York, NY · On-site
$19.75 - $26.50/hr
Strong interpersonal skills with a collaborative, customer-service mindset. * Ability to thrive in ... Discover what makes Bloomberg unique - watch our podcast series for an inside look at our culture ...
Accounts Payable - Contractor
New York, NY · On-site
$23.25 - $29.75/hr
You thrive in a dynamic, open-plan, team environment, and you know what customer service really ... Bloomberg is committed to diversity. It drives our innovation. At Bloomberg, you'll have the ...
Accounts Payable - Contractor
New York, NY · On-site
$23.25 - $29.75/hr
You thrive in a dynamic, open-plan, team environment, and you know what customer service really ... Bloomberg is committed to diversity. It drives our innovation. At Bloomberg, you'll have the ...
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted yesterday
Bloomberg rating
9.4
Based on 11 frontline employees who took The Breakroom Quiz
11th of 244 rated software companies
Job description
Location
New York
Business Area
Data
Ref #
10052082
Description & Requirements
Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We optimize the value of our data by combining our domain and technical expertise; striving to make our data fit-for-purpose, timely and accurate. We apply our problem-solving skills to identify innovative workflow efficiencies and we implement technology solutions to better manage our data.
The Team:
The Content Acquisition (CA) team is an integral part of the Data department. We are responsible for managing, acquiring, and integrating content and data from exchanges, brokers, sell-side, buy-side, and other types of providers to drive the value of the Bloomberg Terminal and downstream enterprise products. We lead the governance, cost, and quality of the data we acquire, and we collaborate with the wider company to develop our data acquisition strategies ensuring we are aligning with the agendas of our key partners.
Within CA, our Client Service team is responsible for acquiring and managing content which is then made available to our client base. For clients, who use Bloomberg daily, having the ability to access this content in one place makes their workflow more efficient and helps them make more informed decisions. For the content providers, being able to deliver their content to a place where their clients actively operate, ensures greater market presence, and returns on their distribution effort.
The Role:
We have an exciting opportunity for an individual to join the Client Service team as a Technical Account Manager, based in the New York office. Your role will be vital in supporting new and existing content partners; you will be handling incoming queries and technical issues, as well as proactively working with our partners to ensure their OTC pricing content is delivered in an accurate, timely and effective manner. To do this, you will need to build strong and lasting relationships with these institutions, have a deep understanding of the technology they use, their goals and challenges and offer outstanding support to them. You will work closely with Relationship Managers and other business areas to set company strategy around contributed content and ensure your account strategy is aligned with it.
We'll Trust You to:
- Build strong and collaborative relationships with the OTC pricing content providers by having a deep understanding of the technology they use, their data goals and challenges to offer outstanding services
- Work closely with a global team of motivated account managers, technical specialists, relationship managers and product managers to better understand our clients' data needs and key market trends and develop your account strategy
- Optimize data ingestion workflows by understanding the data infrastructure internally and externally to help our content providers maintain and improve data quality and optimize content dissemination
- Become a true domain expert in OTC pricing data by using business intelligence to help spot trends, identify gaps and areas for data acquisition and data content improvements
You'll Need to Have:
- 5+ years experience demonstrating exceptional customer service skills, with the ability to handle and prioritize multiple client queries and projects simultaneously
- Ability to handle and support key accounts, helping them maintain and improve custom systems related to content dissemination
- Confidence to lead strategic technical and business relationships
- Drive and passion to develop your own ideas and strategies for your accounts
- Good interpersonal skills and a desire to work directly with customers
- A proactive demeanor with the confidence to challenge the status quo and a real desire to improve practices and processes
- Experience in finding technical solutions to help automate or improve our content partners' data workflows and find efficiencies, for example improving data creation and distribution capabilities
- Keen interest and understanding of financial markets, including demonstrated experience of at least one of the asset classes e.g. Equities or Derivatives or Fixed Income etc.
We'd Love to See:
- Knowledge of FIX Connectivity and the following programming languages: Python, SQL and VBA
- Experience in using business intelligence to identify gaps and trends, or opportunities for product enhancements
- Experience in data analytics tools; business intelligence tools or similar
- Interest in or experience of using data analytical tools to find opportunities for product and content improvements
- Prior experience working as an Account Manager in a tech-focused organization
Does this sound like you?
Apply! If we believe that you're a good match, we'll get in touch to let you know the next steps.
Salary Range = 90,000 - 125,000 USD Annual + Benefits + Bonus
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.
We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.
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About Bloomberg
Sourced by ZipRecruiter
Bloomberg runs on data. As the Data Management & Analytics team within Engineering, we support our organization's needs around managing data efficiently. The vision of the team is to build solutions that drive data quality, data dictionary, data stewardship, data lineage, reference, and master data management across various data domains (prospect, customer, vendor, material etc.). We partner with business teams across the organization in addressing their data needs and ultimately helping run business operations efficiently and make improved decisions.
Industry
Finance and insurance
Company size
10,000+ Employees
Headquarters location
New York, NY, US
Year founded
1981