60 Bloomberg Customer Service Jobs Hiring Near You

Bloomberg is the global leader in business and financial data, news, and insights. Using the power of technology, we connect the world’s decision-makers to accurate information on the financial markets and help them make faster, smarter decisions.

Bloomberg’s Python-based data science platform, BQuant, helps our customers carry out financial analysis at scale. Combining the power of Python and cloud computing with Bloomberg’s proprietary data and APIs, BQuant lets financial professionals break free from the limitations of spreadsheet-based workflows, whether through creating applications or building and testing models in code. As AI transforms the competitive landscape, we need to continue evolving the BQuant user experience to keep pace with the changing needs and expectations of our customers.

We are looking for an Experienced UX Designer to help drive forward the early ideation and eventual execution of enhancements to BQuant. BQuant is a complex product, so your projects will address a wide range of user problems, ranging from managing compute usage and integrating AI code assistants through to application publishing workflows and the design of APIs. You’ll participate in ideation exercises that shape the longer-term vision for the product, while also collaborating closely with engineers on the execution of your design concepts.

You will combine strategic and detailed-oriented user experience design skills with an ability to define and lead user research projects. Over time, your awareness of Bloomberg’s rich product ecosystem will grow, helping you to contextualize your design proposals and find cross-platform synergies that can create value for our customers. You will find ways to apply new technologies and tools to improve and accelerate the design process itself, and you will have an opportunity to shape a range of product interfaces, both programmatic and graphical.

• To effectively tackle these challenges, you will partner closely with:
• Other UX designers and researchers working on BQuant and across the wider suite of Bloomberg products
• Product Managers and Engineers on the BQuant team
• Sales and other customer-facing teams who provide valuable insights into customer opportunities and pain points
• Program Managers who maintain the product roadmap and manage delivery.

• Undergraduate or Graduate Degree in HCI, Interaction Design, Information Architecture, Visual Communication, or any design-related field
• 4+ years of experience in several of the following: user research, designing for complex user workflows, service design, product design, interaction design, UI and visual design, and prototyping
• Familiarity with core concepts and interaction design challenges related to cloud computing and IDEs
• A track record of applying standard User-Centered research and design practices and tools to solve challenging design problems
• Excellent communication and presentation skills
• Curiosity and aptitude to extensively research existing and emerging best practices in the field of HCI/UX
• Enthusiasm for shaping the user experience across all product surfaces, not just graphical interfaces.

Financial domain experience is an advantage, but not essential for this role.

We are interested in reviewing two of your design projects in detail for this position. We would like to see artifacts from across the full project lifecycle. This may include, but should not be limited to: user research, personas, sketches, user journeys, task flows, wireframes, storyboards, success metrics, etc. We are interested in seeing detailed wireframes illustrating a step-by-step user workflow for solutions that solve complex problems. We would like to see how your process informed your design choices.

Please do not, without proper consent, share or disclose to Bloomberg any confidential or proprietary information that you may have obtained in connection with employment with any other employer, or which may be considered the Work Product of any other individual or entity.

Salary Range = 160,000-210,000 USD Annual+ Benefits + Bonus

The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.

• We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others.

The Company does not provide benefits directly to contingent workers/contractors and interns.

Discover what makes Bloomberg unique - watch our podcast series for an inside look at our culture, values, and the people behind our success.