Primary Responsibilities:
•Provide build and operations engineering support for the virtual health solution hosting environments in AWS GovCloud.
•Support resolution of operational issues and employ best practice in troubleshooting and resolving tickets received from the user community.
•Support the scheduling and execution of pipeline build and deployment activities within the project cloud computing environments.
•Coordinate with Tiered engineering team and COTS vendor engineering, as required, to resolve build and operational tickets.
•Follow DHMSM established Change Management (CM) and Release Management (RM) practices.
•Contribute to the design and use of Infrastructure as Code (analyze, design, build, test, deploy, support) for large scale infrastructure implementations.
•Assist in the introduction of new capabilities, the enhancement, or troubleshooting of existing capabilities; Ability to understand/learn new technologies when encountered.
•Integrate commercial products with semi-custom developed solutions to meet functional requirements while working within the guidelines of the client's infrastructure.
•Communicate with Product Team Owners, application development and integration teams, network teams, and application security teams.
•Work independently within a matrixed organization.
Required Qualifications:
•US Citizen with ability to obtain and maintain ADP1/IT1 Public Trust and complete Tier 5 background investigation. Federal Government requirement.
•Support 24/7 operations team, call back support as required.
Minimum Qualifications:
•**CANDIDATE MUST HAVETIER 5 OR TOP SECRET CLEARANCE
•BS Degree and 7+ years of prior relevant experience.
•Experience with cloud infrastructure, architecture, and implementation
•AWS GovCloud Architect or DevOps certification
•Implementation experience with:
oAWS GovCloud services use, configuration, operational use (EC2, Lambda, EKS, ECS, etc)
oLarge enterprise AWS Kubernetes (EKS) implementation experience
oInfrastructure as Code (IaC) design, deployment, migration, and sustainment (Terraform, Ansible, GitLab pipeline automation, etc)
oDevSecOps engr experience, service mgmt., container to cluster migration
oMongoDB
oElasticache
oLinux (RHEL or Debian/Ubuntu)
oWindows Server (2016, 2019)
oStrong verbal and written communications skills, with an ability to communicate technical concepts.
oDemonstrated self-starter and team contributor with strong analytical and problem-solving skills.
oUnderstanding of software development (including testing) methodologies, and cross functional experience throughout various life-cycle phases.
Preferred Qualifications:
•Implementation Experience with:
oTwilio audio/video services, Twilio SMS text services, Pexip video
oSIP trunk integration
oDocker
oGit, GitLab (CI/CD pipeline)
oScripting: BASH/shell, Python, or Golang (Go)
oOracleDB
oAtlassian Jira and Confluence, Remedy &/or ServiceNow queue administration
oJump Cloud / KeyCloak OIDC
oHashiCorp applications (Packer, Terraform, Consul, Vault)
•Large scale infrastructure implementation and sustainment
•Cybersecurity issue resolution, STIG application