ArcBest
ArcBest

76 Arcbest Service Operations Manager Jobs Hiring Near You

Service Operations Manager

Livermore, CA · On-site

$120K - $130K/yr

Service Operations Manager Location: Livermore, CA Reports to: Senior Operations Manager Compensation: $120,000-$130,000 base plus VC The Company: Hitachi Global Air Power At Hitachi Air Centers, you ...

As a Service Operations Manager, you will oversee frontend and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...

As a Service Operations Manager, you will oversee frontend and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...

Service Operations Manager

Camden, NJ · Hybrid

$130K - $170K/yr

SUMMARY Manages the operations of the Service Engineering Center (SEC), Service Project Engineering, Remanufacturing, and Publications staff in compliance with all departmental/corporate objectives ...

Service Operations Manager

Imperial, CA · On-site

$85K - $115K/yr

As a Service Operations Manager, you'll lead high performing service teams in Indo and Imperial, strengthen customer relationships, and drive the systems and processes behind day-to-day success. If ...

The Food Service Operations Manager is responsible for leading operational and administrative functions that support a high-volume healthcare food service operation. This role leverages established ...

Food Service Operations Manager Who are we : For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission ...

Food Service Operations Manager Position Title: Food Service Operations Manager Reports to: General Manager Responsibilities * Show dynamic leadership ability and motivate staff to exceed ...

The Operations Manager plays a vital role in driving the execution of FUCHS digital and service solutions under the Smart Services product line in the US. Working closely with FUCHS' Sales and ...

Showing results 21-40

ArcBest Jobs Information

Do workers at ArcBest get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and May 2026.

Does ArcBest pay people when they’re sick?

Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and July 2026.

At ArcBest, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
78% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from ArcBest affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 17 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at ArcBest?

Most people get paid time off work.
82% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 50% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers at ArcBest worry about hours?

Most people don’t worry about getting enough hours.
87% of people report they don’t worry about getting enough hours.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and March 2026.

Do ArcBest workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it for ArcBest workers to change shifts?

Some people find it hard to change shifts.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to get time off at ArcBest?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and July 2026.

Do ArcBest managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and March 2026.

Do jobs at ArcBest spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to take sick days at ArcBest?

Most people find it easy to take sick days.
95% of people report that it’s easy to take time off if they are sick.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and July 2026.

Is working at ArcBest good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at ArcBest feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at ArcBest get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at ArcBest?

Some people feel stressed here.
64% of people say they often feel stressed at work.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at ArcBest enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at ArcBest recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get enough training when they start at ArcBest?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get support to advance at ArcBest?

Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people think ArcBest’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers feel well informed about how ArcBest is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and July 2026.
Infographic showing various Service Operations Manager job openings at Arcbest in the United States as of September 2026, with employment types broken down into 68% Full Time, and 32% Part Time. Highlights an 100% Physical job distribution.

Service Operations Manager

Knoxville, TN • On-site

Mazzella Companies
Industrial Automation Equipment Manufacturing • 501 - 1,000 employees

Full-time

Re-posted 10 days ago


Mazzella Companies rating

7.4

Company rating: 7.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Description
Not a counter-service role. Not an 8-to-5 desk job.
This is an operations leadership role for someone who can lead people, manage the numbers, keep work moving, and build strong customer relationships
As a Service Operations Manager, you will lead the service operation for your location - balancing technician workload, hiring and developing your team, managing budgets and costs, supporting quotes and sales, and ensuring customers receive safe, responsive, high-quality service.
You will be accountable for more than getting today's jobs scheduled. You will help build a profitable, growing service business.
Requirements
What you'll own
  • Drive service sales and budget performance through smart scheduling, field productivity, billing, and cost control.
  • Manage the service budget, monitor expenses, and understand the business impact of daily decisions.
  • Lead, coach, develop, and hold accountable a team of service professionals.
  • Monitor technician utilization and indirect time; use the data to make sound staffing and workload decisions.
  • Help grow recurring inspection contracts-and the repair and upgrade opportunities that result from inspections.
  • Partner with Service Coordinators, Service Writers, technicians, and sales teams to move quotes forward and serve customers well.
  • Support existing customer relationships while helping identify opportunities for new business.
  • Ensure contracted service work is completed safely, effectively, and in a way that supports long-term customer relationships.
  • Maintain compliance with company safety requirements and applicable OSHA guidelines.
  • Oversee branch assets, including vehicles, equipment, work areas, and general branch upkeep.
  • Manage timekeeping, payroll-related approvals, performance reviews, employee development, and service-location expenditures.
  • Use technology and business systems to keep the operation organized, visible, and moving forward.

You might be right for this role if...
  • You have led a team-ideally in field service, industrial service, maintenance, construction, manufacturing, or another hands-on operating environment.
  • You see yourself as a Branch Manager, Operations Manager, or General Manager-not just someone who manages a service counter.
  • You understand that service performance is business performance: productivity, utilization, billing, costs, customer retention, and growth all matter.
  • You can read the basics of a P&L, make sound business decisions, and are eager to keep building your financial acumen.
  • You have a technical foundation in electrical, mechanical, engineering, industrial equipment, or a related field-or can confidently lead technical teams by asking the right questions and learning the business quickly.
  • You know how to balance urgency with quality, safety, customer commitments, and the capacity of your team.
  • You are a clear, proactive communicator with technicians, customers, and leaders. You do not wait for problems to find you.
  • You are comfortable with technology, including computers, email, Microsoft Word, Teams, and business systems.
  • You are willing to step in when your team or customers need you. This is a leadership role with real operational responsibility, not a clock-punching position.
  • You take pride in building a team that works safely, communicates well, and delivers on its commitments.
  • You lead in a way that reflects Mazzella's Core Values

What makes this opportunity different
You will have the chance to lead a business within the business.
Your decisions will directly affect technician success, customer satisfaction, branch profitability, and the growth of the service operation. You will be trusted to solve problems, improve how work gets done, develop people, and build a stronger operation-not simply maintain the status quo.
What you bring
  • Experience leading and developing employees in a service, technical, industrial, maintenance, manufacturing, construction, or comparable operational environment.
  • A business-minded approach to labor planning, productivity, scheduling, costs, revenue, and customer service.
  • Strong communication, prioritization, decision-making, and follow-through.
  • The ability to coach team members, manage competing demands, and keep work progressing.
  • A technical background or the ability to quickly build credibility with a technical field-service team.
  • Comfort working in a role where priorities can change and leadership may be needed outside typical business hours.

Education and other requirements
  • High school diploma, vocational-technical education, technical college training, or equivalent military experience preferred.
  • Successful completion of required pre-employment screenings.

Ready to lead more than a service department?
If you are energized by leading people, improving operations, managing the business side of service, and building customer relationships that last, we would like to hear from you.

What Mazzella Companies employees say

Pay

Benefits

Hours and flexibility

Workplace

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