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63 Arcbest Service Operations Manager Jobs Hiring Near You

FUCHS

Field Service Operations Manager

Harvey, IL · On-site

$115K - $125K/yr

The Operations Manager plays a vital role in driving the execution of FUCHS digital and service solutions under the Smart Services product line in the US. Working closely with FUCHS' Sales and ...

Thrive

Manager, Service Operations

New York, NY · On-site

Position Overview The Service Operations Manager Responsible for leading, developing, and scaling high performing engineering support teams to deliver consistently exceptional customer experience. In ...

CVS Health

Manager, Service Operations

Dallas, TX · Remote

$60K - $132K/yr

Manages budgets related to service operations, ensuring that expenditures are within approved limits and identifying areas for cost optimization. * Ensures a culture of continuous improvement ...

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Do workers at ArcBest get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and May 2026.

Does ArcBest pay people when they’re sick?

Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and July 2026.

At ArcBest, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
78% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from ArcBest affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 17 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at ArcBest?

Most people get paid time off work.
82% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 50% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers at ArcBest worry about hours?

Most people don’t worry about getting enough hours.
87% of people report they don’t worry about getting enough hours.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and March 2026.

Do ArcBest workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it for ArcBest workers to change shifts?

Some people find it hard to change shifts.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to get time off at ArcBest?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and July 2026.

Do ArcBest managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and March 2026.

Do jobs at ArcBest spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to take sick days at ArcBest?

Most people find it easy to take sick days.
95% of people report that it’s easy to take time off if they are sick.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and July 2026.

Is working at ArcBest good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at ArcBest feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at ArcBest get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at ArcBest?

Some people feel stressed here.
64% of people say they often feel stressed at work.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at ArcBest enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at ArcBest recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get enough training when they start at ArcBest?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get support to advance at ArcBest?

Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people think ArcBest’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers feel well informed about how ArcBest is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and July 2026.

What other companies are hiring for Service Operations Manager jobs?

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What are the most popular categories at Arcbest?

Infographic showing various Service Operations Manager job openings at Arcbest in the United States as of August 2026, with employment types broken down into 68% Full Time, and 32% Part Time. Highlights an 100% Physical job distribution.

Field Service Operations Manager

FUCHS

Harvey, IL • On-site

$115K - $125K/yr

Full-time

Re-posted 4 days ago

Job description

About FUCHS:
FUCHS Lubricants Co. is the United States operating unit of FUCHS S.E., the world's largest independent manufacturer of specialty lubricants with global sales of over $3.5 billion. We provide high-quality lubricants and services to a wide range of industries such as automotive, appliance, aerospace manufacturers, pharmaceuticals, transportation, food and beverage, mining, and energy. The organization is constantly developing new technology to meet the ever-changing demands of modern industry, and we are recognized for providing world-class technical support to our strong customer base.
MOVING YOUR WORLD by focusing on your success:
FUCHS offers a challenging and rewarding working environment where employees are encouraged to develop and grow. We stand behind our core values: trust, creating value, respect, reliability, and integrity. Ours is a culture that fosters creativity and empowerment, values work/life balance, and gives you the freedom to excel. At FUCHS, we aim to nurture your capabilities, ideas, and career.
Salary:
FUCHS offers a competitive salary commensurate with experience in a similar position. The salary range for this position is $115,000 - $125,000 per year, but actual salary will vary depending upon a new hire's experience and qualifications, as well as internal equity.
Your Responsibilities:
At FUCHS, we believe in MOVING YOUR WORLD. We deliver efficient lubrication solutions with unconditional reliability, allowing our customers' world to move forward. This is what sets us apart at FUCHS. As a member of the FUCHS Smart Services team, you will be part of an exciting new community focused on providing our customers with world-class lubrication solutions that help push our customers forward.
The Operations Manager plays a vital role in driving the execution of FUCHS digital and service solutions under the Smart Services product line in the US. Working closely with FUCHS' Sales and Technical colleagues, to understand our customers' needs to facilitate profitable service solutions in your respective territory. This position is based at our corporate office in Harvey, IL, and reports to the Director of Smart Services.
The Operations Manager is responsible for the overall performance of the Smart Services Managers and their respective territories in exceeding our customer expectations through our Smart Services offering, while also ensuring profitable account performance is being maintained as we accelerate our growth. We are looking for someone who will bring the energy, enthusiasm, and results-focused approach necessary to meet our aggressive targets.
Specific responsibilities will include, but are not limited to:
  • Overall performance management of the US Smart Services Operations team, including customer reporting and communication to ensure service performance meets or exceeds expectations
  • Ensure compliance with Smart Services operational KPIs, divisional Smart Goals, and service delivery standards
  • Day-to-day leadership and coaching of Service Managers, fostering accountability and continuous improvement
  • Oversee the development of new business opportunities with new and existing customers in collaboration with Service Managers and Sales team members
  • Lead the hiring, onboarding, and training of Service Managers and Supervisors, ensuring alignment with FUCHS values and service excellence
  • Drive operational efficiency through process standardization, resource optimization, and technology enablement
  • Support the implementation of digital tools and platforms to enhance service visibility, reporting, and customer engagement
  • Conduct regular performance reviews and territory audits to ensure consistent service quality and profitability
  • Collaborate with cross-functional teams to resolve escalated customer issues and implement corrective actions
  • Meet and exceed fiscal financial targets, including territory-level profitability and cost control
  • Cultivate a high-performance culture that encourages team member development, retention, and succession planning

Qualifications we are looking for:
  • Bachelor's Degree in Engineering, Business, or a related technical discipline
  • 3-5 years of managerial experience in operations, field services, or industrial service delivery
  • Strong technical knowledge of industrial process operations (e.g., wastewater treatment, wash systems, lubricants & lubrication)
  • Proven ability to lead and develop high-performing teams across multiple territories
  • Exceptional communication and interpersonal skills, with a customer-first mindset
  • Strong analytical and problem-solving skills, with experience using data to drive decisions
  • Proficiency in Microsoft Office; experience with CRM or service management platforms is a plus
  • Ability to travel approximately 50% across the US territories
  • Demonstrated success in managing KPIs, budgets, and operational targets in a fast-paced environment

These are your benefits:
FUCHS offers a challenging and rewarding working environment where employees are encouraged to develop and grow as professionals. In this role, you will have the opportunity to work on projects that will expand your experience and challenge your abilities in the global marketplace. The position also offers an excellent compensation package and a comprehensive suite of benefits. Detailed benefit information can be found at this link: https://fuchs.com/us/en/benefits
FUCHS Lubricants Co. is an equal employment opportunity (EEO)/AA employer and strongly supports diversity in the workplace (m/f/d/v).
#LI-Hybrid
Do you have any questions? Jordan Hallow (jordan.hallow@fuchs.com) will be more than happy to answer them!
Come be seen at FUCHS - join our team and move the world with us!
jobs.fuchs.com

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