Service Delivery Manager
New York, NY · Remote
About the Role As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ...

New York, NY · Remote
About the Role As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ...
New York, NY · Remote
About the Role As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ...
Saint Louis, MO · On-site +1
The Service Delivery Manager, Technology Operations, is an operational governance role within Infrastructure Operations & Architecture (IO&A). This role serves as the primary day-to-day interface ...
Saint Louis, MO · On-site +1
The Service Delivery Manager, Technology Operations, is an operational governance role within Infrastructure Operations & Architecture (IO&A). This role serves as the primary day-to-day interface ...
Norcross, GA · On-site
About the role The Service Delivery Manager is accountable for the effective delivery, performance, and continual improvement of internal IT services. The role ensures services meet agreed service ...
Norcross, GA · On-site
About the role The Service Delivery Manager is accountable for the effective delivery, performance, and continual improvement of internal IT services. The role ensures services meet agreed service ...
Worcester, MA · On-site
$140K - $155K/yr
We are seeking a Service Delivery Manager to lead large-scale IT Infrastructure, Hosting, Cloud, and Managed Services engagements. The ideal candidate will have strong client-facing experience, a ...
Worcester, MA · On-site
$140K - $155K/yr
We are seeking a Service Delivery Manager to lead large-scale IT Infrastructure, Hosting, Cloud, and Managed Services engagements. The ideal candidate will have strong client-facing experience, a ...
Shared across both workstreams, responsible for service delivery, resource management & reporting to Datavant leadership
Shared across both workstreams, responsible for service delivery, resource management & reporting to Datavant leadership
$120K - $153K/yr
About This Job The Service Delivery Manager is a strategic operational leader within Verdant's Product & IT organization. This role drives alignment between the IT/Product team and Axos's PMO and ...
$120K - $153K/yr
About This Job The Service Delivery Manager is a strategic operational leader within Verdant's Product & IT organization. This role drives alignment between the IT/Product team and Axos's PMO and ...
New York, NY · On-site
About the Role As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ...
New York, NY · On-site
About the Role As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ...
Rockford, MN · On-site
We are looking for a Service Delivery Manager to support operations that keep customer demand aligned with inventory, production capacity, and material availability in Rockford, Minnesota. This ...
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Rockford, MN · On-site
We are looking for a Service Delivery Manager to support operations that keep customer demand aligned with inventory, production capacity, and material availability in Rockford, Minnesota. This ...
Lebanon, IN · On-site
Ability to create and manage yearly IT budget for client. * Ensuring the services are implemented and project deliverables have been fully delivered by Exos, conform to what has been contractually ...
Quick apply
Lebanon, IN · On-site
Ability to create and manage yearly IT budget for client. * Ensuring the services are implemented and project deliverables have been fully delivered by Exos, conform to what has been contractually ...
$72K - $78K/yr
Lead Supervisors and frontline teams to deliver high-quality, compliant ROI services * Collaborate with Workforce Management (WFM) and own daily and weekly staffing plans, schedules, and productivity ...
$72K - $78K/yr
Lead Supervisors and frontline teams to deliver high-quality, compliant ROI services * Collaborate with Workforce Management (WFM) and own daily and weekly staffing plans, schedules, and productivity ...
Bethesda, MD · On-site +1
As a Service Delivery Manager, you will serve as a trusted advisor and domain expert for a portfolio of key HelioCampus assessment clients. You bring deep experience in higher education, teaching and ...
Bethesda, MD · On-site +1
As a Service Delivery Manager, you will serve as a trusted advisor and domain expert for a portfolio of key HelioCampus assessment clients. You bring deep experience in higher education, teaching and ...
Safety-Kleen i is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...
Safety-Kleen i is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...
You will ensure exceptional service delivery by managing end-to-end service execution of a complex network implementation, installation and migration. Your mission will be to ensure customer ...
You will ensure exceptional service delivery by managing end-to-end service execution of a complex network implementation, installation and migration. Your mission will be to ensure customer ...
Orlando, FL · On-site
$120 - $180/hr
The Network Service Delivery Manager (SDM) is a client-facing leader responsible for the delivery, governance, and operational performance of network services across hybrid environments. The role ...
New
Orlando, FL · On-site
$120 - $180/hr
The Network Service Delivery Manager (SDM) is a client-facing leader responsible for the delivery, governance, and operational performance of network services across hybrid environments. The role ...
New
Also Service Delivery experience. Role Overview : * As a Software Service Delivery Manager, you will be responsible for the end-to-end delivery and operational excellence of Oracle-based enterprise ...
Also Service Delivery experience. Role Overview : * As a Software Service Delivery Manager, you will be responsible for the end-to-end delivery and operational excellence of Oracle-based enterprise ...
Detroit, MI · On-site
$65 - $68/hr
NTT DATA currently seeks a Service Delivery Manager to join our team in Detroit, MI . Role Responsibilities -Lead technology transition and divestiture initiatives between clients -Serve as the ...
Detroit, MI · On-site
$65 - $68/hr
NTT DATA currently seeks a Service Delivery Manager to join our team in Detroit, MI . Role Responsibilities -Lead technology transition and divestiture initiatives between clients -Serve as the ...
Columbus, OH · On-site
Service Delivery Manager Location: Columbus is preferred, also open to Minnetonka, MN, or Chicago, IL Contract to Hire This team supports ACH, EDI, mainframe Wire components, and Integrated ...
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Columbus, OH · On-site
Service Delivery Manager Location: Columbus is preferred, also open to Minnetonka, MN, or Chicago, IL Contract to Hire This team supports ACH, EDI, mainframe Wire components, and Integrated ...
Job Summary : Brunswick Group is a global advisory firm seeking an experienced hands-on Service Delivery Manager to lead their helpdesk across the Americas, based in New York. The successful ...
Job Summary : Brunswick Group is a global advisory firm seeking an experienced hands-on Service Delivery Manager to lead their helpdesk across the Americas, based in New York. The successful ...
The Service Delivery Manager (SDM) holds a pivotal position responsible for guaranteeing the optimal delivery and quality of mission-critical IT services to Hoya Corporation's business divisions.
The Service Delivery Manager (SDM) holds a pivotal position responsible for guaranteeing the optimal delivery and quality of mission-critical IT services to Hoya Corporation's business divisions.
North Las Vegas, NV · On-site
$75K - $95K/yr
Service Delivery Manager The Service Delivery Manager plays a critical role in overseeing daily transit operations and ensuring high-quality service delivery. This position is based in Las Vegas ...
North Las Vegas, NV · On-site
$75K - $95K/yr
Service Delivery Manager The Service Delivery Manager plays a critical role in overseeing daily transit operations and ensuring high-quality service delivery. This position is based in Las Vegas ...

Astronomer empowers data teams to bring mission-critical software, analytics, and AI to life and is the company behind Astro, the industry-leading unified DataOps platform powered by Apache Airflow. Astro accelerates building reliable data products that unlock insights, unleash AI value, and powers data-driven applications. Trusted by more than 800 of the world's leading enterprises, Astronomer lets businesses do more with their data. To learn more, visit www.astronomer.io.
About the RoleAs a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ensuring delivery engagements run smoothly and remain focused on meaningful progress.
You will bring structure and momentum to customer engagements by developing project plans, coordinating technical resources, and maintaining alignment across customers, delivery teams, and account stakeholders. Your work helps customers move efficiently from kickoff to adoption while maintaining a high level of engagement and transparency throughout the engagement lifecycle.
You will act as the operational lead for customer engagements, orchestrating work across technical delivery teams while helping customers prioritize and execute initiatives that drive platform adoption.
This role reports to the Senior Manager of Service Delivery and primarily supports customers operating in East Coast time.
Responsibilities:Manage a portfolio of customer engagements, maintaining visibility across both active work and broader account initiatives
Facilitate engagement cadences with customers to track progress, align priorities, and maintain delivery momentum
Develop and maintain project plans outlining milestones, timelines, and responsibilities
Work with customers to identify and maintain a backlog of technical initiatives that support platform adoption
Coordinate internal scoping and execution with Service Delivery Engineers and Service Delivery Architects
Monitor services utilization and ensure engagements remain aligned with contracted scope
Surface delivery risks early and coordinate resources to resolve blockers
Partner with Sales and account teams to ensure delivery engagements align with broader account priorities
5 years min experience in project management, professional services delivery, technical program management, or similar roles in a SaaS or technical services environment
Experience building and managing project plans for technical or software implementation projects
Ability to manage multiple concurrent customer engagements and coordinate work across technical stakeholders
Strong organizational, communication, and stakeholder management skills
Comfortable working with technical teams and customers in SaaS, data infrastructure, or developer-focused environments
Comfortable bringing structure and momentum to complex technical engagements where priorities may evolve
Experience working with data platforms or data engineering-focused products
Background as a Technical Project Manager, Professional Services Project Manager, Technical Account Manager, or Implementation Manager
The estimated salary for this role ranges from $130,000 - $140,000 based on leveling and geography, plus bonus, along with an equity component and a comprehensive benefits package. This range is merely an estimate; actual compensation may deviate from this range based on skills, experience, and qualifications.
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At Astronomer, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Software development
201 - 500 Employees
Cincinnati, OH, US
2015