42 Appleone Accounting Jobs Hiring Near You

Your responsibilities will include:

• Handling communication via email and phone with members and agents concerning billing, basic membership, and services questions.
• Responding to all inquiries via phone or email.
• Entering data with a high degree of accuracy.
• Maintaining member contact information.
• Preparing correspondence.
• Ensuring membership enrollments and payments are processed on time.
• Notating member accounts to ensure information is up to date.
• Processing new member billing and posting member payments.
• Maintaining knowledge of current department standards.
• Processing agent onboarding & off-boarding
• Preparing commission statements for our Accounting department.
• Reviewing and processing cancellations and preparing necessary chargebacks.
• Submitting reports in a timely manner.

What We Need From You

• 2+ years of customer service experience, handling 100+ tickets/incidents per week.
• Clear, professional verbal and written communication.
• Working knowledge of Microsoft Word, Excel, Outlook, Teams, and SharePoint.
• Ability to develop a strong working knowledge of company policies after an initial training period.
• Knack for collaborating with others and being an active team member.
• Experience posting payments is a plus.