Customer Success Manager
Conshohocken, PA · On-site
Customer Success Manager Department: Customer Success Reports to: Director of Customer Success, Strategic Accounts The Customer Success Manager is responsible for the building and management of ...
120 Amazon Customer Success Manager Jobs Hiring Near You
Customer Success Manager
Conshohocken, PA · On-site
Customer Success Manager Department: Customer Success Reports to: Director of Customer Success, Strategic Accounts The Customer Success Manager is responsible for the building and management of ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
Seattle, WA · On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
Seattle, WA · On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
PA · Remote
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
PA · Remote
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
Chicago, IL · On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
Chicago, IL · On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Drive measurable growth and vendor satisfaction for strategic partnerships on Amazon's retail platform. As a Senior Customer Success Manager, you'll independently manage strategic vendor ...
Drive measurable growth and vendor satisfaction for strategic partnerships on Amazon's retail platform. As a Senior Customer Success Manager, you'll independently manage strategic vendor ...
Customer Success Manager At PEX, Customer Success isn't just a department -- it's the heart of our business. As a Customer Success Manager (CSM), you'll own the customer relationship from onboarding ...
Customer Success Manager At PEX, Customer Success isn't just a department -- it's the heart of our business. As a Customer Success Manager (CSM), you'll own the customer relationship from onboarding ...
Customer Success Manager We're hiring a Customer Success Manager to help companies make full use of ... Amazon, Jane Street, and X, alongside Bain, Goldman Sachs, McKinsey, and Sequoia-backed startups ...
Customer Success Manager We're hiring a Customer Success Manager to help companies make full use of ... Amazon, Jane Street, and X, alongside Bain, Goldman Sachs, McKinsey, and Sequoia-backed startups ...
Customer Success Manager
Dallas, TX · On-site
Customer Success Manager Hallmark Health Care Solutions is led by passionate experts with an average of 20+ years' experience in IT, nursing, process engineering, finance, and healthcare. We are ...
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Customer Success Manager
Dallas, TX · On-site
Customer Success Manager Hallmark Health Care Solutions is led by passionate experts with an average of 20+ years' experience in IT, nursing, process engineering, finance, and healthcare. We are ...
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Customer Success Manager At Kofile, we believe that government has infinite potential to do good ... Experience with AWS Cloud Services and Amazon Bedrock Suite is highly desirable. * Experience in ...
Customer Success Manager At Kofile, we believe that government has infinite potential to do good ... Experience with AWS Cloud Services and Amazon Bedrock Suite is highly desirable. * Experience in ...
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager We're hiring a Customer Success Manager to help companies make full use of ... Amazon, Jane Street, and X, alongside Bain, Goldman Sachs, McKinsey, and Sequoia-backed startups ...
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager We're hiring a Customer Success Manager to help companies make full use of ... Amazon, Jane Street, and X, alongside Bain, Goldman Sachs, McKinsey, and Sequoia-backed startups ...
Customer Success Manager As a Customer Success Manager, you'll be responsible for managing key client relationships, driving adoption and satisfaction, and ensuring successful outcomes for our global ...
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Customer Success Manager As a Customer Success Manager, you'll be responsible for managing key client relationships, driving adoption and satisfaction, and ensuring successful outcomes for our global ...
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Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...
Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...
Customer Success Manager This is a remote position. Our client curates transformative experiences through world-class events. We need a Customer Success Manager who can guide attendees every step of ...
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Customer Success Manager This is a remote position. Our client curates transformative experiences through world-class events. We need a Customer Success Manager who can guide attendees every step of ...
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Many Customer Success strategies specifically for customers leveraging Helium 10 Ads and Amazon Seller Central advertising solutions. In this role, you will manage a broad portfolio of customers ...
Many Customer Success strategies specifically for customers leveraging Helium 10 Ads and Amazon Seller Central advertising solutions. In this role, you will manage a broad portfolio of customers ...
Customer Success Manager
New York, NY · On-site
TITLE: Customer Success Manager REPORTING TO : Director/Head of Customer Success LOCATION ... from Amazon Alexa, Ada, Attentive, and Simon Data * We are hiring multiple CSMs that will go into ...
Customer Success Manager
New York, NY · On-site
TITLE: Customer Success Manager REPORTING TO : Director/Head of Customer Success LOCATION ... from Amazon Alexa, Ada, Attentive, and Simon Data * We are hiring multiple CSMs that will go into ...
Customer Success Manager We are seeking an experienced and dynamic individual to join our team as a Customer Success Manager. An ideal candidate will have 3+ years of experience in customer success ...
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Customer Success Manager We are seeking an experienced and dynamic individual to join our team as a Customer Success Manager. An ideal candidate will have 3+ years of experience in customer success ...
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Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior ...
Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior ...
Customer Success Manager (Hybrid - Tampa, FL | WFH - Select States) Candidates must be legally authorized to work in the United States and reside in one of the following states: Florida, Texas ...
Customer Success Manager (Hybrid - Tampa, FL | WFH - Select States) Candidates must be legally authorized to work in the United States and reside in one of the following states: Florida, Texas ...
Customer Success Manager (Hybrid - Tampa, FL | WFH - Select States) Candidates must be legally authorized to work in the United States and reside in one of the following states: Florida, Texas ...
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Customer Success Manager (Hybrid - Tampa, FL | WFH - Select States) Candidates must be legally authorized to work in the United States and reside in one of the following states: Florida, Texas ...
New
Amazon Jobs Information
What is it like to work at Amazon?
Amazon is known for its fast-paced and innovative work environment, driven by a customer-obsessed culture that emphasizes experimentation, learning, and continuous improvement. The company's flat organizational structure and cross-functional teams allow employees to collaborate and contribute to various projects, with many teams working on cutting-edge technologies such as artificial intelligence, robotics, and cloud computing. For those who thrive in dynamic and entrepreneurial settings, Amazon offers opportunities to work on high-impact projects, develop new skills, and be part of a global organization that is shaping the future of e-commerce and beyond.
What makes Amazon an attractive place to work?
Amazon is a leading e-commerce and technology company that has revolutionized the way people shop and live, with a strong focus on innovation and customer satisfaction. The company offers a dynamic work environment that fosters collaboration, creativity, and continuous learning, with opportunities to work on cutting-edge projects and technologies. As a result, Amazon is an attractive place to work for those seeking to make a meaningful impact, drive growth, and develop their skills in a fast-paced and rapidly evolving industry.
Do workers at Amazon get paid breaks?
Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 233 people who took the Breakroom Quiz between June 2026 and September 2026.
71% of people say they get paid breaks.
Based on data from 233 people who took the Breakroom Quiz between June 2026 and September 2026.
Does Amazon pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
71% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 231 people who took the Breakroom Quiz between June 2026 and September 2026.
71% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 231 people who took the Breakroom Quiz between June 2026 and September 2026.
At Amazon, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
74% of people say they have to use vacation days when they’re out sick.
Based on data from 218 people who took the Breakroom Quiz between June 2026 and September 2026.
74% of people say they have to use vacation days when they’re out sick.
Based on data from 218 people who took the Breakroom Quiz between June 2026 and September 2026.
Are part-time workers able to get health insurance from Amazon?
Only some people who work part-time can get health insurance.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.
Do part-time workers get paid time off at Amazon?
Most people who work part-time get paid time off.
90% of people who work part-time say they get paid time off
Based on data from 108 people who took the Breakroom Quiz between March 2026 and September 2026.
90% of people who work part-time say they get paid time off
Based on data from 108 people who took the Breakroom Quiz between March 2026 and September 2026.
Is the health insurance from Amazon affordable enough for their workers?
Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 156 people who took the Breakroom Quiz between June 2026 and September 2026.
90% of people say the health insurance costs are okay
Based on data from 156 people who took the Breakroom Quiz between June 2026 and September 2026.
Do people get paid time off at Amazon?
Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 268 people who took the Breakroom Quiz between June 2026 and September 2026.
96% of people say they get paid time off.
Based on data from 268 people who took the Breakroom Quiz between June 2026 and September 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 149 people who took the Breakroom Quiz between March 2026 and September 2026.
- 71% of people with changing schedules find out their shifts one week or less ahead of time.
- 15% of people with changing schedules find out their shifts two weeks ahead of time.
- 5% of people with changing schedules find out their shifts three weeks ahead of time.
- 8% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 149 people who took the Breakroom Quiz between March 2026 and September 2026.
Do workers at Amazon worry about hours?
Some people worry about getting enough hours.
47% of people report they worry about getting enough hours.
Based on data from 174 people who took the Breakroom Quiz between March 2026 and September 2026.
47% of people report they worry about getting enough hours.
Based on data from 174 people who took the Breakroom Quiz between March 2026 and September 2026.
Do Amazon workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
53% report that they don’t have enough control over which shifts they work.
Based on data from 100 people who took the Breakroom Quiz between February 2026 and August 2026.
53% report that they don’t have enough control over which shifts they work.
Based on data from 100 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it for Amazon workers to change shifts?
Some people find it hard to change shifts.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 135 people who took the Breakroom Quiz between March 2026 and September 2026.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 135 people who took the Breakroom Quiz between March 2026 and September 2026.
How easy is it to get time off at Amazon?
Most people find it easy to get time off.
76% of people report it’s easy to get time off.
Based on data from 219 people who took the Breakroom Quiz between June 2026 and September 2026.
76% of people report it’s easy to get time off.
Based on data from 219 people who took the Breakroom Quiz between June 2026 and September 2026.
Do Amazon managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 161 people who took the Breakroom Quiz between March 2026 and September 2026.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 161 people who took the Breakroom Quiz between March 2026 and September 2026.
Do jobs at Amazon spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 160 people who took the Breakroom Quiz between March 2026 and September 2026.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 160 people who took the Breakroom Quiz between March 2026 and September 2026.
How easy is it to take sick days at Amazon?
Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 239 people who took the Breakroom Quiz between June 2026 and September 2026.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 239 people who took the Breakroom Quiz between June 2026 and September 2026.
Is a Amazon job good for students?
Most students say this is a good place to work if you’re studying.
82% of students report this is a good place to work if you’re studying.
Based on data from 125 people who took the Breakroom Quiz between March 2026 and September 2026.
82% of students report this is a good place to work if you’re studying.
Based on data from 125 people who took the Breakroom Quiz between March 2026 and September 2026.
Is working at Amazon good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 213 people who took the Breakroom Quiz between March 2026 and September 2026.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 213 people who took the Breakroom Quiz between March 2026 and September 2026.
Do people at Amazon feel treated with respect by their managers?
Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 242 people who took the Breakroom Quiz between June 2026 and September 2026.
80% of people say they’re treated with respect by their managers.
Based on data from 242 people who took the Breakroom Quiz between June 2026 and September 2026.
Do people at Amazon get to take their breaks without interruption?
Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 253 people who took the Breakroom Quiz between June 2026 and September 2026.
87% of people report that they get to take their breaks without interruption.
Based on data from 253 people who took the Breakroom Quiz between June 2026 and September 2026.
Is it stressful to work at Amazon?
Some people feel stressed here.
55% of people say they often feel stressed at work.
Based on data from 253 people who took the Breakroom Quiz between June 2026 and September 2026.
55% of people say they often feel stressed at work.
Based on data from 253 people who took the Breakroom Quiz between June 2026 and September 2026.
Do people at Amazon enjoy their jobs?
Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 212 people who took the Breakroom Quiz between June 2026 and September 2026.
38% of people report they don’t enjoy their job.
Based on data from 212 people who took the Breakroom Quiz between June 2026 and September 2026.
Do people at Amazon recommend working with their team?
Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 272 people who took the Breakroom Quiz between June 2026 and September 2026.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 272 people who took the Breakroom Quiz between June 2026 and September 2026.
Do people get enough training when they start at Amazon?
Most people got enough training when they started.
70% of people report they got enough training when they started working here.
Based on data from 254 people who took the Breakroom Quiz between June 2026 and September 2026.
70% of people report they got enough training when they started working here.
Based on data from 254 people who took the Breakroom Quiz between June 2026 and September 2026.
Do people get support to advance at Amazon?
Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 240 people who took the Breakroom Quiz between June 2026 and September 2026.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 240 people who took the Breakroom Quiz between June 2026 and September 2026.
Do people think Amazon’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 235 people who took the Breakroom Quiz between June 2026 and September 2026.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 235 people who took the Breakroom Quiz between June 2026 and September 2026.
Do workers feel well informed about how Amazon is doing?
Only some people feel well informed about how the company is doing.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 247 people who took the Breakroom Quiz between June 2026 and September 2026.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 247 people who took the Breakroom Quiz between June 2026 and September 2026.
What other companies are hiring for Customer Success Manager jobs?
What are the most popular jobs at Amazon?
What are the most popular categories at Amazon?
Key responsibilities
Build and manage customer relationships to ensure customer success and full adoption of products.
Proactively engage in account management activities, including strategic planning and issue resolution.
Identify opportunities for account growth, expansion, and revenue increase.
Job description
Customer Success Manager
Department: Customer Success
Reports to: Director of Customer Success, Strategic Accounts
The Customer Success Manager is responsible for the building and management of customer relationships while leading the customer to full adoption of our products. The Customer Success Manager plays a key role in developing strategic relationships with customers and demonstrating high NPS scores and expansion opportunities. This role involves the proactive engagement in day to day management of the account including strategic account planning and customer success issue resolution. The Customer Success Manager has a high attention to detail, strives for customer success and satisfaction, is articulate and credible, and metrics driven.
Responsibilities:
Qualifications:
We are aware that an individual(s) are fraudulently representing themselves as Suvoda recruiters and/or hiring managers. Suvoda will never request personal information such as your bank account number, credit card number, drivers license or social security number - or request payment from you - during the job application or interview process. Any emails from the Suvoda recruiting team will come from a @suvoda.com email address. You can learn more about these types of fraud by referring to this FTC consumer alert.
As set forth in Suvoda's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
If you are based in California, we encourage you to read this important information for California residents linked here.
Department: Customer Success
Reports to: Director of Customer Success, Strategic Accounts
The Customer Success Manager is responsible for the building and management of customer relationships while leading the customer to full adoption of our products. The Customer Success Manager plays a key role in developing strategic relationships with customers and demonstrating high NPS scores and expansion opportunities. This role involves the proactive engagement in day to day management of the account including strategic account planning and customer success issue resolution. The Customer Success Manager has a high attention to detail, strives for customer success and satisfaction, is articulate and credible, and metrics driven.
Responsibilities:
- Maintain strong relationships with customers and ownership of customers' success through renewal rate, NPS and other metrics that measure customer success.
- Drive strategic development of customer programs and actively pursue opportunities to improve through expansion, enhancements and operational improvements
- Identify opportunities to increase revenue conversion
- Establish initiatives to encourage customer growth and upsell opportunities
- Create and drive value realization throughout the lifecycle
- Proactively identify account risks and drive mitigation strategies
- Work with cross functional partners to develop strategies and materials to increase the quality and efficiency of support to customers and users
- Work with CSM Leaders on business initiatives and other projects
- Work with marketing team to identify customer advocates to participate in feedback opportunities and case studies
- Work with Finance teams to improve revenue predictability for customers
- Assist in the hiring and training of Customer Success Managers
- Perform other duties, assignments, and special projects as time or circumstances demand
Qualifications:
- At least 10 years working in account management or equivalent role
- Bachelor's Degree or equivalent combination of education and experience preferred
- At least 2 years of Industry related experience required
- Proven proficiency in customer retention, presentation skills and ability to work independently to drive a virtual team to deliver customer success
- Ability to align internal resources to meet customer requirements and deadlines.
- Proven track record of sustaining and growing complex relationships
- Commercial instincts a must with strong leadership, teamwork, & cross-group collaboration skills.
- Be a self-starter with a positive attitude
- Extremely organized, with effective time management skills
We are aware that an individual(s) are fraudulently representing themselves as Suvoda recruiters and/or hiring managers. Suvoda will never request personal information such as your bank account number, credit card number, drivers license or social security number - or request payment from you - during the job application or interview process. Any emails from the Suvoda recruiting team will come from a @suvoda.com email address. You can learn more about these types of fraud by referring to this FTC consumer alert.
As set forth in Suvoda's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
If you are based in California, we encourage you to read this important information for California residents linked here.
About Suvoda
Sourced by ZipRecruiter
Industry
Pharmaceutical and medicine manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Conshohocken, PA, US
Year founded
2012