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120 Amazon Customer Program Manager Jobs Hiring Near You

ScaleJet

Amazon Customer support agent

$15 - $20/hr

Amazon Customer Support Agent Bucharest, Romania About The Job Are you passionate about e-commerce ... minded Amazon Review Collection Manager. The Role At the forefront of this role, your ...

Amazon

Sr. Program Manager, SSD Site Operations

Bellevue, WA · On-site

$130K - $131K/yr

Sub-Same Day Distribution Center (SSD-DC) Ops Initiatives team is looking for a Sr Program Manager ... SSD network is designed and built to fulfill the speed-sensitive products to Amazon's customers in ...

Amazon

Senior Program Manager, Fraud, Flex FACT

Bellevue, WA

$130K - $131K/yr

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience ... As a Program Manager for Fraud Prevention, you will drive the execution and continuous improvement ...

Brinks

Sr Manager - Customer Program

Coppell, TX

$107K - $107K/yr

The Customer Program Sr Manager (CPM) plays a critical leadership role in enabling the successful deployment, adoption, and scaling of Digital Retail Solutions (DRS) with strategic customers. This ...

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Amazon Jobs Information

What is it like to work at Amazon?

Amazon is known for its fast-paced and innovative work environment, driven by a customer-obsessed culture that emphasizes experimentation, learning, and continuous improvement. The company's flat organizational structure and cross-functional teams allow employees to collaborate and contribute to various projects, with many teams working on cutting-edge technologies such as artificial intelligence, robotics, and cloud computing. For those who thrive in dynamic and entrepreneurial settings, Amazon offers opportunities to work on high-impact projects, develop new skills, and be part of a global organization that is shaping the future of e-commerce and beyond.

What makes Amazon an attractive place to work?

Amazon is a leading e-commerce and technology company that has revolutionized the way people shop and live, with a strong focus on innovation and customer satisfaction. The company offers a dynamic work environment that fosters collaboration, creativity, and continuous learning, with opportunities to work on cutting-edge projects and technologies. As a result, Amazon is an attractive place to work for those seeking to make a meaningful impact, drive growth, and develop their skills in a fast-paced and rapidly evolving industry.

Do workers at Amazon get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 233 people who took the Breakroom Quiz between June 2026 and September 2026.

Does Amazon pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
71% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 231 people who took the Breakroom Quiz between June 2026 and September 2026.

At Amazon, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
74% of people say they have to use vacation days when they’re out sick.
Based on data from 218 people who took the Breakroom Quiz between June 2026 and September 2026.

Are part-time workers able to get health insurance from Amazon?

Only some people who work part-time can get health insurance.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Amazon?

Most people who work part-time get paid time off.
90% of people who work part-time say they get paid time off
Based on data from 108 people who took the Breakroom Quiz between March 2026 and September 2026.

Is the health insurance from Amazon affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 156 people who took the Breakroom Quiz between June 2026 and September 2026.

Do people get paid time off at Amazon?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 268 people who took the Breakroom Quiz between June 2026 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 71% of people with changing schedules find out their shifts one week or less ahead of time.
  • 15% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 149 people who took the Breakroom Quiz between March 2026 and September 2026.

Do workers at Amazon worry about hours?

Some people worry about getting enough hours.
47% of people report they worry about getting enough hours.
Based on data from 174 people who took the Breakroom Quiz between March 2026 and September 2026.

Do Amazon workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
53% report that they don’t have enough control over which shifts they work.
Based on data from 100 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it for Amazon workers to change shifts?

Some people find it hard to change shifts.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 135 people who took the Breakroom Quiz between March 2026 and September 2026.

How easy is it to get time off at Amazon?

Most people find it easy to get time off.
76% of people report it’s easy to get time off.
Based on data from 219 people who took the Breakroom Quiz between June 2026 and September 2026.

Do Amazon managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 161 people who took the Breakroom Quiz between March 2026 and September 2026.

Do jobs at Amazon spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 160 people who took the Breakroom Quiz between March 2026 and September 2026.

How easy is it to take sick days at Amazon?

Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 239 people who took the Breakroom Quiz between June 2026 and September 2026.

Is a Amazon job good for students?

Most students say this is a good place to work if you’re studying.
82% of students report this is a good place to work if you’re studying.
Based on data from 125 people who took the Breakroom Quiz between March 2026 and September 2026.

Is working at Amazon good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 213 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people at Amazon feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 242 people who took the Breakroom Quiz between June 2026 and September 2026.

Do people at Amazon get to take their breaks without interruption?

Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 253 people who took the Breakroom Quiz between June 2026 and September 2026.

Is it stressful to work at Amazon?

Some people feel stressed here.
55% of people say they often feel stressed at work.
Based on data from 253 people who took the Breakroom Quiz between June 2026 and September 2026.

Do people at Amazon enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 212 people who took the Breakroom Quiz between June 2026 and September 2026.

Do people at Amazon recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 272 people who took the Breakroom Quiz between June 2026 and September 2026.

Do people get enough training when they start at Amazon?

Most people got enough training when they started.
70% of people report they got enough training when they started working here.
Based on data from 254 people who took the Breakroom Quiz between June 2026 and September 2026.

Do people get support to advance at Amazon?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 240 people who took the Breakroom Quiz between June 2026 and September 2026.

Do people think Amazon’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 235 people who took the Breakroom Quiz between June 2026 and September 2026.

Do workers feel well informed about how Amazon is doing?

Only some people feel well informed about how the company is doing.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 247 people who took the Breakroom Quiz between June 2026 and September 2026.

What other companies are hiring for Customer Program Manager jobs?

What are the most popular jobs at Amazon?

What are the most popular categories at Amazon?

Infographic showing various Customer Program Manager job openings at Amazon in the United States as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 98% Physical, and 2% Remote job distribution.

PageWide Industrial Customer Program Manager (CPM)

HP Development Company, L.P.

Corvallis, OR • On-site

$116K - $182K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 4 days ago

Key responsibilities

  • Serve as the primary Customer Assurance focal point for key customers to drive technical program execution, resolve escalations, and lead customer experience improvements.

  • Coordinate technical task forces and cross-functional teams to address performance, quality, or cost challenges, ensuring clear ownership and accountability.

  • Maintain direct engagement with customer operations teams, support customer reviews, and communicate risks, expectations, and timelines to ensure customer confidence.

Job description

PageWide Industrial Customer Program Manager (CPM)
Description -
Job Summary
PageWide Industrial (PWI) needs your leadership and passion to help our customers grow! We have revolutionized the digital web press industry by offering full-color, variable data printing at unprecedented speeds and media widths in both Commercial and Packaging print environments all over the world. Join our exciting, fast-paced and growing business and apply your expertise and passion to maximize the quality and performance of our presses in the field, setting the standard for customer satisfaction in industrial digital printing.
PWI is seeking a Customer Program Manager (CPM) to ensure customer success by serving as the primary Customer Assurance focal point with key customers to drive technical program execution, resolve escalations, and leading customer experience improvements across cross-functional teams. This role serves as a primary interface between customers, services, engineering, 3rd party partners, and commercial teams, focused on maintaining uptime, improving productivity, and leading recovery or optimization efforts for complex industrial printing environments
Responsibilities
  • Customer Technical Program Execution & Escalation Leadership
    • Serve as the primary Customer Assurance focal point for key customers
    • Lead structured recovery efforts for underperforming sites including root cause identification, action plan development, and cross-functional execution tracking
    • Coordinate technical task forces to address performance, quality, or cost challenges
    • Ensure clear ownership and accountability across engineering, service, and partner teams to ensure appropriate transition into steady-state ownership.
    • Lead or participate in structured case and problem management forums, ensuring visibility, ownership clarity, and progress on chronic and critical issues.
    • Develop and execute optimization plans to improve customer efficiency and cost performance
    • Translates customer needs into actionable engineering or service requirements
    • Support activities such as Factory Acceptance Testing (FAT), Installation readiness and ramp-up, Safety and system validation
  • Cross-Functional Coordination
    • Coordinate activities across: Customer Assurance (CA), R&D (hardware, software, workflow), Services, Sales and account teams, and 3rd-party vendors and integrators
    • Align teams on short-term containment vs. long-term solutions
    • Drive clarity on ownership for integrated solutions (HP vs. partner responsibilities)
  • Customer Engagement and Communication
    • Maintain direct engagement with Customer operations teams, Field service engineers (FSEs), Account/Business Service Managers, and Customer leadership when needed
    • Support executive and operational customer reviews (EBRs/EORs), including agenda input, content preparation, and post-meeting follow-up.
    • Ensure customer concerns, commitments, and decisions are clearly documented, communicated, and actioned internally.
    • Ensure clear communication of risks, expectations, and timelines
    • Maintain customer confidence during periods of instability, upgrades, or recovery.
  • Process & Program Improvement
    • Contribute to defining the CPM role within escalation and program management workflows
    • Help establish best practices for escalation handling, program governance structures, communication frameworks across the Customer Assurance and Growth organization, PageWide Industrial Business, and our customer

Education & Experience
  • Four-year or Graduate Degree in Computer Science, Engineering, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
  • 7-10 years or work experience in Industrial printing, manufacturing systems, or complex technical program management
  • Preferred experience with HP PageWide Industrial presses, workflow systems, finishing integration, or customer escalation and service engineering environment

Skills & Knowledge
  • Strong customer focus with desire to understand and find solutions to customer needs
  • Owns problems end-to-end with strong accountability
  • Operates effectively in ambiguity and high-pressure customer situations
  • Highly motivated to resolve technical and business challenges for an optimized customer solution
  • Drives action and results across complex, matrixed organizations
  • Excellent communication skills from detailed operational and technical to executive and senior leadership

Salary
The pay range for this role is $116,150 to $182,400 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
Benefits:
HP offers a comprehensive benefits package for this position, including:
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including;
  • 4-12 weeks fully paid parental leave based on tenure
  • 11 paid holidays
  • Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Job -
Engineering
Schedule -
Full time
Shift -
No shift premium (United States of America)
Travel -
25%
Relocation -
Yes
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"

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