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120 Amazon Customer Program Manager Jobs Hiring Near You

Amazon

Manager, Tech Program Management

Seattle, WA · On-site

... millions of Amazon customers. This is a unique opportunity working in an entrepreneurial ... manager. - Experience managing programs across cross functional teams, building processes and ...

Robert Half

Program Manager

La Vergne, TN · On-site

$120K - $135K/yr

Customer & Program Management * Serve as the primary point of contact for assigned customer accounts * Manage the full lifecycle of customer programs, including new product introductions (NPI)

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Amazon Jobs Information

What is it like to work at Amazon?

Amazon is known for its fast-paced and innovative work environment, driven by a customer-obsessed culture that emphasizes experimentation, learning, and continuous improvement. The company's flat organizational structure and cross-functional teams allow employees to collaborate and contribute to various projects, with many teams working on cutting-edge technologies such as artificial intelligence, robotics, and cloud computing. For those who thrive in dynamic and entrepreneurial settings, Amazon offers opportunities to work on high-impact projects, develop new skills, and be part of a global organization that is shaping the future of e-commerce and beyond.

Do workers at Amazon get paid breaks?

Yes. Most people get paid breaks.
72% of people say they get paid breaks.
Based on data from 537 people who took the Breakroom Quiz between March 2026 and June 2026.

Does Amazon pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
74% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 496 people who took the Breakroom Quiz between March 2026 and June 2026.

At Amazon, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 481 people who took the Breakroom Quiz between March 2026 and June 2026.

Are part-time workers able to get health insurance from Amazon?

Only some people who work part-time can get health insurance.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Amazon?

Most people who work part-time get paid time off.
89% of people who work part-time say they get paid time off
Based on data from 148 people who took the Breakroom Quiz between December 2025 and June 2026.

Is the health insurance from Amazon affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 396 people who took the Breakroom Quiz between March 2026 and June 2026.

Do people get paid time off at Amazon?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 594 people who took the Breakroom Quiz between March 2026 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 70% of people with changing schedules find out their shifts one week or less ahead of time.
  • 14% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 235 people who took the Breakroom Quiz between December 2025 and June 2026.

Do workers at Amazon worry about hours?

Some people worry about getting enough hours.
49% of people report they worry about getting enough hours.
Based on data from 282 people who took the Breakroom Quiz between December 2025 and June 2026.

Do Amazon workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 172 people who took the Breakroom Quiz between December 2025 and June 2026.

How easy is it for Amazon workers to change shifts?

Some people find it hard to change shifts.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 218 people who took the Breakroom Quiz between December 2025 and June 2026.

How easy is it to get time off at Amazon?

Most people find it easy to get time off.
77% of people report it’s easy to get time off.
Based on data from 489 people who took the Breakroom Quiz between March 2026 and June 2026.

Do Amazon managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
82% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 260 people who took the Breakroom Quiz between December 2025 and June 2026.

Do jobs at Amazon spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 253 people who took the Breakroom Quiz between December 2025 and June 2026.

How easy is it to take sick days at Amazon?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 528 people who took the Breakroom Quiz between March 2026 and June 2026.

Is a Amazon job good for students?

Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 189 people who took the Breakroom Quiz between December 2025 and June 2026.

Is working at Amazon good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
39% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 145 people who took the Breakroom Quiz between March 2026 and June 2026.

Do people at Amazon feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 532 people who took the Breakroom Quiz between March 2026 and June 2026.

Do people at Amazon get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 563 people who took the Breakroom Quiz between March 2026 and June 2026.

Is it stressful to work at Amazon?

Some people feel stressed out here.
64% of people say they often feel stressed out at work.
Based on data from 561 people who took the Breakroom Quiz between March 2026 and June 2026.

Do people at Amazon enjoy their jobs?

Only some people enjoy their job.
35% of people report they don’t enjoy their job.
Based on data from 454 people who took the Breakroom Quiz between March 2026 and June 2026.

Do people at Amazon recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 606 people who took the Breakroom Quiz between March 2026 and June 2026.

Do people get enough training when they start at Amazon?

Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 568 people who took the Breakroom Quiz between March 2026 and June 2026.

Do people get support to advance at Amazon?

Only some people are given support to advance their career here.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 523 people who took the Breakroom Quiz between March 2026 and June 2026.

Do people think Amazon’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 516 people who took the Breakroom Quiz between March 2026 and June 2026.

Do workers feel well informed about how Amazon is doing?

Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 537 people who took the Breakroom Quiz between March 2026 and June 2026.
What other companies are hiring for Customer Program Manager jobs?
What are the most popular jobs at Amazon?
What are the most popular categories at Amazon?
Infographic showing various Customer Program Manager job openings at Amazon in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.
Technical Program Manager III, Amazon Fuse

Technical Program Manager III, Amazon Fuse

Amazon

Seattle, WA • On-site

$146K - $190K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,828 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Amazon Fuse is the platform that enables Amazon's digital service teams to offer subscriptions through top global partners - TV providers, mobile operators, and device manufacturers - collectively reaching over 4 billion consumers worldwide. No other team at Amazon operates at this intersection of Prime, Prime Video, Stores, and partner ecosystems.
We're seeking a Senior Technical Program Manager (TPM III) to join this unique team. You'll work across all major Amazon subscription providers while designing and driving technical execution plans for capabilities that power the wholesale and resale of Amazon digital services through global partnerships. You'll navigate ambiguity, communicate across diverse stakeholders, and anticipate challenges before they become roadblocks - in a space that no other team at Amazon occupies today.
Key job responsibilities
- Own end-to-end delivery of complex technical initiatives from concept through launch, driving accountability across engineering, product, and business teams
- Partner with cross-functional teams including Prime, Prime Video, Stores, and other Amazon business units to define and deliver technical solutions for the Fuse roadmap
- Contribute to and evaluate high-level designs and architectural diagrams for implementing highly complex solutions that enable digital subscription services across global partners
- Develop technical requirements and execution plans by working with product, engineering, and business teams to support continued business performance growth
- Proactively identify and mitigate risks, using technical judgment to question proposals and test assumptions in novel partner integration scenarios
- Identify opportunities to apply AI and automation to accelerate program delivery, improve team efficiency, and reduce toil across the Fuse TPM organization
A day in the life
You'll lead design reviews with Fuse and partner engineering teams across Prime, Prime Video, and Stores - asking probing questions to ensure solutions meet customer needs. You'll craft execution plans that balance business requirements with architectural constraints, then align diverse stakeholders on delivery priorities. You'll spot risks early and develop mitigation strategies to keep programs on track. And you'll leverage AI tools and automation to accelerate your work - freeing up time for the high-judgment thinking and stakeholder alignment that moves the needle.
About the team
Fuse represents a truly unique opportunity within Amazon - our team has created a one-stop integration point that enables Amazon's service teams to offer subscriptions through top global partners who collectively reach over 4 billion consumers. We're a small, senior team focused on driving the future of digital subscription partnerships while fostering an inclusive environment where technical innovation meets business impact. Joining Fuse means being part of work that shapes how Amazon partners with TV providers, mobile operators, and device manufacturers worldwide. We actively leverage AI and automation to augment our work and we're looking for someone who shares that mindset.
BASIC QUALIFICATIONS
- 5+ years of technical product or program management experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience building and evaluating system-level technical design
- Experience developing and executing/delivering product and technical roadmaps
- 4+ years of cloud and on-premise integration experience
- Experience in working with external and internal partners throughout development and production
PREFERRED QUALIFICATIONS
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Experience in payments or e-commerce
- Experience with accounting concepts and tax regulations, laws and standards
- Experience with AI/ML technologies
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, FL, Miami - 148,700.00 - 201,200.00 USD annually
USA, WA, SEATTLE - 148,700.00 - 201,200.00 USD annually

What Amazon employees say

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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