Amazon Customer Business Manager The Amazon Customer Business Manager (CBM) will oversee the company's channel strategy and customer management for our Amazon business. The CBM will understand the ...

120 Amazon Customer Program Manager Jobs Hiring Near You
Amazon Customer Business Manager The Amazon Customer Business Manager (CBM) will oversee the company's channel strategy and customer management for our Amazon business. The CBM will understand the ...
Technical Program Manager III, Amazon Exports and Expansions
Austin, TX · On-site
$127K - $165K/yr
Customers are able to buy products in local marketplaces their language, using local currency and payment methods. We enable customers to purchase products sourced from local and international ...
Technical Program Manager III, Amazon Exports and Expansions
Austin, TX · On-site
$127K - $165K/yr
Customers are able to buy products in local marketplaces their language, using local currency and payment methods. We enable customers to purchase products sourced from local and international ...
Principal Technical Program Manager, Identity
Seattle, WA · On-site
$146K - $190K/yr
Every aspect of the Amazon global business depends on our systems to know who the customer is, and ... Program Manager with the desire and talent to contribute to our vision. As a Principal Technical ...
Principal Technical Program Manager, Identity
Seattle, WA · On-site
$146K - $190K/yr
Every aspect of the Amazon global business depends on our systems to know who the customer is, and ... Program Manager with the desire and talent to contribute to our vision. As a Principal Technical ...
Aerospace Customer Program Manager
Sumner, WA · On-site
$40 - $48/hr
Ideal candidate will have 5+ years of Program Management/Account Management within Aerospace. Strong technical and customer support skills needed. This is a Full Time, Direct Hire role that is fully ...
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Aerospace Customer Program Manager
Sumner, WA · On-site
$40 - $48/hr
Ideal candidate will have 5+ years of Program Management/Account Management within Aerospace. Strong technical and customer support skills needed. This is a Full Time, Direct Hire role that is fully ...
Amazon Customer Business Manager The Amazon Customer Business Manager (CBM) will oversee the company's channel strategy and customer management for our Amazon business. The CBM will understand the ...
Amazon Customer Business Manager The Amazon Customer Business Manager (CBM) will oversee the company's channel strategy and customer management for our Amazon business. The CBM will understand the ...
Amazon Customer Business Manager The Amazon Customer Business Manager (CBM) will oversee the company's channel strategy and customer management for our Amazon business. The CBM will understand the ...
Amazon Customer Business Manager The Amazon Customer Business Manager (CBM) will oversee the company's channel strategy and customer management for our Amazon business. The CBM will understand the ...
Amazon Customer Business Manager The Amazon Customer Business Manager (CBM) will oversee the company's channel strategy and customer management for our Amazon business. The CBM will understand the ...
Amazon Customer Business Manager The Amazon Customer Business Manager (CBM) will oversee the company's channel strategy and customer management for our Amazon business. The CBM will understand the ...
Senior Program Manager, Amazon Flex BOSS
Bellevue, WA · On-site
$130K - $131K/yr
One customer experience that we're constantly looking to take to a new level is how we fulfill and ... Amazon customers and Delivery Partners. As a Program Manager for NA Flex Business Optimization ...
Senior Program Manager, Amazon Flex BOSS
Bellevue, WA · On-site
$130K - $131K/yr
One customer experience that we're constantly looking to take to a new level is how we fulfill and ... Amazon customers and Delivery Partners. As a Program Manager for NA Flex Business Optimization ...
Amazon Customer Business Manager The Amazon Customer Business Manager (CBM) will oversee the company's channel strategy and customer management for our Amazon business. The CBM will understand the ...
Amazon Customer Business Manager The Amazon Customer Business Manager (CBM) will oversee the company's channel strategy and customer management for our Amazon business. The CBM will understand the ...
Amazon Customer Business Manager The Amazon Customer Business Manager (CBM) will oversee the company's channel strategy and customer management for our Amazon business. The CBM will understand the ...
Amazon Customer Business Manager The Amazon Customer Business Manager (CBM) will oversee the company's channel strategy and customer management for our Amazon business. The CBM will understand the ...
... will: - Manage multiple workstreams, balancing subject matter expertise with horizontal ... Amazon Customer Service Finance is part of the WW Amazon Stores Finance organization We are the ...
... will: - Manage multiple workstreams, balancing subject matter expertise with horizontal ... Amazon Customer Service Finance is part of the WW Amazon Stores Finance organization We are the ...
... Manage and develop scalable financial tools that align and simplify monthly business reviews ... Amazon Customer Service Finance is part of the WW Amazon Stores Finance organization. We are the ...
... Manage and develop scalable financial tools that align and simplify monthly business reviews ... Amazon Customer Service Finance is part of the WW Amazon Stores Finance organization. We are the ...
Principal Customer Program Manager
San Jose, CA · On-site
$233K - $330K/yr
Regularly communicate program status and key issues to management * Develop a close working relationship with customer development teams and use creativity to find solutions to their issues Minimum ...
Principal Customer Program Manager
San Jose, CA · On-site
$233K - $330K/yr
Regularly communicate program status and key issues to management * Develop a close working relationship with customer development teams and use creativity to find solutions to their issues Minimum ...
Ethernet Customer Program Manager
Hillsboro, OR · On-site
$160K - $227K/yr
Apply knowledge of customer gaps, needs, and required usages to drive teams toward delivering high-ROI products * Advise and mentor project and program management teams, providing guidance and ...
Ethernet Customer Program Manager
Hillsboro, OR · On-site
$160K - $227K/yr
Apply knowledge of customer gaps, needs, and required usages to drive teams toward delivering high-ROI products * Advise and mentor project and program management teams, providing guidance and ...
Key job responsibilities Responsible for program management over new construction, renovations, and capacity improvements of Amazon Customer Fulfillment facilities in North America. Partner with ...
Key job responsibilities Responsible for program management over new construction, renovations, and capacity improvements of Amazon Customer Fulfillment facilities in North America. Partner with ...
Program Manager II, TESS
Bellevue, WA · On-site
At Amazon, we're working to be the most customer-centric company on earth. As a Program Manager, Transportation Engineering Systems (TESS), you will work closely with internal stakeholders and ...
Program Manager II, TESS
Bellevue, WA · On-site
At Amazon, we're working to be the most customer-centric company on earth. As a Program Manager, Transportation Engineering Systems (TESS), you will work closely with internal stakeholders and ...
Amazon Customer Service (CS) is reimagining the associate experience from the ground up. We're ... or program management, product marketing, business development or technology experience ...
Amazon Customer Service (CS) is reimagining the associate experience from the ground up. We're ... or program management, product marketing, business development or technology experience ...
The Program Manager will define program scopes and lead projects from the RFQ stage through implementation, ensuring the on-time execution of customer requirements. This role will be responsible for ...
The Program Manager will define program scopes and lead projects from the RFQ stage through implementation, ensuring the on-time execution of customer requirements. This role will be responsible for ...
Role Summary Ciroos is hiring a Technical Customer Success / Customer Program Manager to own the customer program from onboarding through adoption - connecting the dots across the customer, Forward ...
Role Summary Ciroos is hiring a Technical Customer Success / Customer Program Manager to own the customer program from onboarding through adoption - connecting the dots across the customer, Forward ...
We are looking for a Senior Technical Program Manager to deliver mission critical programs to build ... Our goal is to allow customers to intuitively engage with Amazon in natural language to get the ...
We are looking for a Senior Technical Program Manager to deliver mission critical programs to build ... Our goal is to allow customers to intuitively engage with Amazon in natural language to get the ...
Amazon Jobs Information
What is it like to work at Amazon?
What makes Amazon an attractive place to work?
Do workers at Amazon get paid breaks?
72% of people say they get paid breaks.
Based on data from 241 people who took the Breakroom Quiz between May 2026 and August 2026.
Does Amazon pay people when they’re sick?
74% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 239 people who took the Breakroom Quiz between May 2026 and August 2026.
At Amazon, are sick days and vacation days separate paid time off?
74% of people say they have to use vacation days when they’re out sick.
Based on data from 220 people who took the Breakroom Quiz between May 2026 and August 2026.
Are part-time workers able to get health insurance from Amazon?
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.
Do part-time workers get paid time off at Amazon?
92% of people who work part-time say they get paid time off
Based on data from 118 people who took the Breakroom Quiz between February 2026 and August 2026.
Is the health insurance from Amazon affordable enough for their workers?
87% of people say the health insurance costs are okay
Based on data from 166 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people get paid time off at Amazon?
96% of people say they get paid time off.
Based on data from 277 people who took the Breakroom Quiz between May 2026 and August 2026.
How far ahead of time do people find out their work schedule?
- 70% of people with changing schedules find out their shifts one week or less ahead of time.
- 16% of people with changing schedules find out their shifts two weeks ahead of time.
- 5% of people with changing schedules find out their shifts three weeks ahead of time.
- 9% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 166 people who took the Breakroom Quiz between February 2026 and August 2026.
Do workers at Amazon worry about hours?
46% of people report they worry about getting enough hours.
Based on data from 193 people who took the Breakroom Quiz between February 2026 and August 2026.
Do Amazon workers get to choose the shifts they work?
53% report that they don’t have enough control over which shifts they work.
Based on data from 108 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it for Amazon workers to change shifts?
34% of people report that it’s hard to change shifts if they need to.
Based on data from 152 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it to get time off at Amazon?
73% of people report it’s easy to get time off.
Based on data from 220 people who took the Breakroom Quiz between May 2026 and August 2026.
Do Amazon managers change schedules at the last minute?
79% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 176 people who took the Breakroom Quiz between February 2026 and August 2026.
Do jobs at Amazon spill into time workers aren’t paid for?
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 175 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it to take sick days at Amazon?
77% of people report that it’s easy to take time off if they are sick.
Based on data from 237 people who took the Breakroom Quiz between May 2026 and August 2026.
Is a Amazon job good for students?
79% of students report this is a good place to work if you’re studying.
Based on data from 155 people who took the Breakroom Quiz between February 2026 and August 2026.
Is working at Amazon good if you’re a parent or caregiver?
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 260 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at Amazon feel treated with respect by their managers?
78% of people say they’re treated with respect by their managers.
Based on data from 250 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people at Amazon get to take their breaks without interruption?
88% of people report that they get to take their breaks without interruption.
Based on data from 264 people who took the Breakroom Quiz between May 2026 and August 2026.
Is it stressful to work at Amazon?
57% of people say they often feel stressed out at work.
Based on data from 261 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people at Amazon enjoy their jobs?
39% of people report they don’t enjoy their job.
Based on data from 211 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people at Amazon recommend working with their team?
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 283 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people get enough training when they start at Amazon?
70% of people report they got enough training when they started working here.
Based on data from 265 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people get support to advance at Amazon?
In the last year, 52% of people report not being given support to advance their career here.
Based on data from 244 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people think Amazon’s headquarters understands what’s happening where they work?
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 240 people who took the Breakroom Quiz between May 2026 and August 2026.
Do workers feel well informed about how Amazon is doing?
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 251 people who took the Breakroom Quiz between May 2026 and August 2026.
What are the most popular jobs at Amazon?
What are the most popular categories at Amazon?

Other
Posted 6 days ago
Job description
The Amazon Customer Business Manager (CBM) will oversee the company's channel strategy and customer management for our Amazon business. The CBM will understand the commercial aspects of business and be an integral member of the Commercial team, helping develop and implement the company's go-to-market strategy. They will be responsible for planning, coordinating and executing sales and marketing plans with key accounts to achieve sales targets and category leadership. Responsibilities will include channel strategy development, account planning, annual budgeting, promotional planning, forecasting and relationship building with key customers.
Roles and Responsibilities- Lead the development of the commercial strategy and sales plans with key customers in accordance with corporate goals.
- Manage and build relationship with key customer accounts to deliver annual sales and profit targets in the designated customers and establishes short and long-term sales goals for the category.
- Provide P&L oversight for key accounts to maximize profitability by growing top line sales and managing selling expenses.
- Develop annual sales and marketing plans with brand and channel marketing leaders and create and execute annual promotional plans for pet products with customers.
- Collaborate cross functionally with brand marketing to help define go-to-market strategies from product concept to product launch through analysis and research to meet customer needs.
- Understand the competitive landscape and develop strategies that position Nutramax brands as category leaders.
- Develop annual customer budgets, recommend and manage pricing, trade budgets and spending effectiveness.
- In collaboration with Demand Planning, create annual forecast and provide monthly updates and inputs to allow for on-time delivery.
- Advise marketing on market demand and insights, promotional opportunities to inform future campaign ideas, incentives and bonus offers.
- Oversee brand protection and collaborate with Brand Protection and Marketing to remedy problems.
- Communicate with other departments within the organization to foster teamwork and effectiveness.
- Other duties as assigned
- Regular attendance is required
Minimum Requirements:
- 5+ years of eCommerce sales and account management experience domestically or internationally
- 8+ years of customer account management experience
- Commercial awareness, marketing and sales background
- In depth understanding of developing executing sales and marketing strategy, plans and campaigns
- Strong commercial and analytical skills - experience analyzing data and actively communicating business unit KPI's to the executive team and other business units
- Working knowledge of e-commerce contracts and understanding Terms and Conditions by which everyday business is conducted.
- Pet category experience a plus
- Domestic travel 10%-20%
- Strong written and oral communication skills
- Knowledge of web promotion strategies: Search Engine Optimization (SEO), Search Engine Marketing (SEM), paid search, display advertising, pay-per-click campaigns. Proficient in Microsoft suite
Education and Experience: Bachelor's Degree or equivalent in business or sales/marketing related discipline, with a minimum of five years related experience and/or training. MBA a plus.