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74 Adt Customer Service Jobs Hiring Near You

ADT

Service Technician

Horsham, PA · On-site

$19.53 - $36.27/hr

ADT has been in the business of helping save lives since 1874. As the #1 smart home security ... S., we help protect and connect families, businesses and larger commercial customer every day. Our ...

ADT

Service Technician - Intermediate

Brisbane, CA · On-site

$23 - $42.71/hr

At ADT, we've been in the business of helping save lives for more than 145 years. As the number one ... A customer service champion, demonstrating the willingness to help our customers fix as well as ...

ADT

Service Technician - Intermediate

Flint, MI · On-site

At ADT, we've been in the business of helping save lives for more than 145 years. As the number one ... A customer service champion, demonstrating the willingness to help our customers fix as well as ...

ADT

Service Technician - Intermediate

San Jose, CA · On-site

$23 - $42.71/hr

At ADT, we've been in the business of helping save lives for more than 145 years. As the number one ... A customer service champion, demonstrating the willingness to help our customers fix as well as ...

ADT

Service Technician - Intermediate

Fishers, IN · On-site

At ADT, we've been in the business of helping save lives for more than 145 years. As the number one ... A customer service champion, demonstrating the willingness to help our customers fix as well as ...

ADT

Service Technician

Lubbock, TX · On-site

At ADT, we've been in the business of helping save lives for more than 150 years. As the number one ... A customer service champion, demonstrating the willingness to help our customers fix as well as ...

ADT

Service Technician - Intermediate

Greenville, SC · On-site

At ADT, we've been in the business of helping save lives for more than 145 years. As the number one ... A customer service champion, demonstrating the willingness to help our customers fix as well as ...

ADT

Service Technician

Westmont, IL · On-site

$15.98 - $29.67/hr

ADT is an innovative, culturally diverse company that empowers and inspires its employees. A ... A customer service champion, demonstrating the willingness to help our customers fix as well as ...

ADT

HOA Service Technician

West Palm Beach, FL · On-site

At ADT, we've been in the business of helping save lives for more than 145 years. As the number one ... A customer service champion, demonstrating the willingness to help our customers fix as well as ...

ADT

Service Technician - Intermediate

Sarasota, FL · On-site

At ADT, we've been in the business of helping save lives for more than 145 years. As the number one ... A customer service champion, demonstrating the willingness to help our customers fix as well as ...

ADT

Service Technician

Omaha, NE · On-site

At ADT, we've been in the business of helping save lives for more than 150 years. As the number one ... A customer service champion, demonstrating the willingness to help our customers fix as well as ...

ADT

Service Technician - Intermediate

Sarasota, FL · On-site

At ADT, we've been in the business of helping save lives for more than 145 years. As the number one ... A customer service champion, demonstrating the willingness to help our customers fix as well as ...

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Showing results 61-74

All JobsAdt Customer Service Jobs

ADT Jobs Information

Do workers at ADT get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and August 2026.

Does ADT pay people when they’re sick?

Yes. Most people get paid when they’re sick.
68% of people say they would get paid if they were sick but scheduled to work.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

At ADT, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
84% of people say they have to use vacation days when they’re out sick.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from ADT affordable enough for their workers?

Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at ADT?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 77% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 2% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 47 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at ADT worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 102 people who took the Breakroom Quiz between November 2024 and August 2026.

Do ADT workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
51% report that they don’t have enough control over which shifts they work.
Based on data from 99 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for ADT workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to get time off at ADT?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do ADT managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
79% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 103 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at ADT spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 100 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at ADT?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at ADT good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
42% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 43 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at ADT feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at ADT get to take their breaks without interruption?

Most people get breaks without interruption.
77% of people report that they get to take their breaks without interruption.
Based on data from 48 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at ADT?

Some people feel stressed here.
64% of people say they often feel stressed at work.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at ADT enjoy their jobs?

Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 47 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at ADT recommend working with their team?

Only some people recommend working with their team.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at ADT?

Some people didn’t get enough training when they started.
52% of people report they didn’t get enough training when they started working here.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at ADT?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think ADT’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how ADT is doing?

Most people feel well informed about how the company is doing.
69% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

What are the most popular job types at Adt?

    What are the most popular jobs at Adt?

    What are the most popular categories at Adt?

    Infographic showing various Customer Service job openings at Adt in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

    Service Technician

    ADT

    Horsham, PA • On-site

    $19.53 - $36.27/hr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 14 days ago

    ADT rating

    7.0

    Company rating: 7.0 out of 10

    Based on 139 frontline employees who took The Breakroom Quiz

    44th of 118 rated security

    Job description


    Company Overview:
    ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT Check out more about life at ADT here.
    About Us:
    At ADT, we've been in the business of helping save lives for more than 150 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and Instagram.
    ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships.
    What defines success at ADT?
    The Residential Service Technician's primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions.
    What are your key responsibilities?
    • Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
    • Follow and complete required processes of wired/wireless technology and connection procedures.
    • Test and validate system signals/communication with central monitoring to properly establish service.
    • A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.
    • You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
    • This role involves providing solutions by visiting customers at their homes or businesses.

    What are we looking for?
    • Service experience
    • Technical aptitude
    • Strong verbal communication
    • Customer focused and customer driven mindset
    • Thrive in the face of uncertainty
    • Valid driver's license
    • High School degree or the equivalent

    What's in it for you?
    • Full benefits on the 1st of the month after 31 days of employment
    • Casual, yet energetic and engaging work environments
    • Medical, Dental, Vision, 401(k) with employer matching
    • Paid vacation time (We all need to recharge)
    • Tuition reimbursement, employee referral bonuses
    • A culture of coaching, development and career growth opportunities

    Pay and Benefits Disclosure:
    The pay range for this role is $19.53- $36.27 an hour and is based on experience and qualifications. We offer employees access to healthcare benefits, a 401(k)plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
    Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.
    ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.

    What ADT employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

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    About ADT

    Sourced by ZipRecruiter

    At ADT Commercial, we are in the business of helping people and organizations to protect what matters most to them. Building upon ADT's 145-year legacy, we secure the livelihoods and futures of critical commercial environments, retail location, educational campuses, healthcare facilities and financial institutions across the U.S. as an industry-leading security, fire and life safety systems integrator. We strive to have the most experienced and technically trained and talented teams in the industry, driven by excellence at every turn. At ADT Commercial, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of ADT Commercial, you'll have the opportunity to be a part of that difference every day. With more than 300 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.adtcommercial.com or follow us on LinkedIn and Facebook.

    Industry

    Personal services

    Company size

    10,000+ Employees

    Headquarters location

    Boca Raton, FL, US

    Year founded

    1874

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