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74 Adt Customer Service Jobs Hiring Near You

ADT

Sales Representative

Columbus, OH · On-site

$4.0K/wk

These customers represent one of ADT's strategic growth opportunities, and you will be at the ... products and services compared to competitors. * Conduct post-installation follow-ups with ...

ADT

Sales Representative

Columbus, OH · On-site

$4.0K/wk

These customers represent one of ADT's strategic growth opportunities, and you will be at the ... products and services compared to competitors. * Conduct post-installation follow-ups with ...

ADT

Be Seen First

Residential Sales Consultant

Columbus, OH · On-site

$85K - $150K/yr

... customer needs * Clear career paths and advancement opportunities Why You'll Love Working at ADT ... services that help protect life and valuables, whether at home, your business or on the go. And as ...

ADT

Be Seen First

Residential Sales Consultant

Columbus, OH · On-site

$85K - $150K/yr

... customer needs * Clear career paths and advancement opportunities Why You'll Love Working at ADT ... services that help protect life and valuables, whether at home, your business or on the go. And as ...

ADT

Residential Sales Representative

Columbus, OH · On-site

$4.0K/wk

At ADT, our Sales team is at the heart of everything we do. We're not just selling security systems ... to customers while explaining our products and services in-depth and recommending the right ...

ADT

Low Voltage Technician

Columbus, OH · On-site

$20 - $27.25/hr

From installation and service to troubleshooting and customer education, these team members are the ... How ADT invests in you: Benefits: * Medical, dental, and vision insurance * 401(k) with company ...

ADT

Smart Home Consultant

Columbus, OH · On-site

$105K/yr

From installation and service to troubleshooting and customer education, these team members are the ... Ability to climb, lift 10 or more pounds, and work indoors/outdoors in varied conditions How ADT ...

ADT

Business Sales Representative

Columbus, OH · On-site

$4.0K/wk

At ADT, our Sales team is at the heart of everything we do. We're not just selling security systems ... customers while explaining our products and services in depth and recommending the right options ...

ADT Security Services

Low Voltage Technician

Columbus, OH

$20 - $27.25/hr

From installation and service to troubleshooting and customer education, these team members are the ... How ADT invests in you: Benefits: * Medical, dental, and vision insurance * 401(k) with company ...

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ADT Jobs Information

Do workers at ADT get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and August 2026.

Does ADT pay people when they’re sick?

Yes. Most people get paid when they’re sick.
68% of people say they would get paid if they were sick but scheduled to work.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

At ADT, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
84% of people say they have to use vacation days when they’re out sick.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from ADT affordable enough for their workers?

Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at ADT?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 77% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 2% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 47 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at ADT worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 102 people who took the Breakroom Quiz between November 2024 and August 2026.

Do ADT workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
51% report that they don’t have enough control over which shifts they work.
Based on data from 99 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for ADT workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to get time off at ADT?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do ADT managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
79% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 103 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at ADT spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 100 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at ADT?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at ADT good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
42% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 43 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at ADT feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at ADT get to take their breaks without interruption?

Most people get breaks without interruption.
77% of people report that they get to take their breaks without interruption.
Based on data from 48 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at ADT?

Some people feel stressed here.
64% of people say they often feel stressed at work.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at ADT enjoy their jobs?

Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 47 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at ADT recommend working with their team?

Only some people recommend working with their team.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at ADT?

Some people didn’t get enough training when they started.
52% of people report they didn’t get enough training when they started working here.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at ADT?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think ADT’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how ADT is doing?

Most people feel well informed about how the company is doing.
69% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

What are the most popular job types at Adt?

    What are the most popular jobs at Adt?

    What are the most popular categories at Adt?

    Infographic showing various Customer Service job openings at Adt in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

    Sales Representative

    ADT

    Columbus, OH • On-site

    $4.0K/wk

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Re-posted yesterday

    ADT rating

    7.0

    Company rating: 7.0 out of 10

    Based on 139 frontline employees who took The Breakroom Quiz

    44th of 118 rated security

    Job description


    What you should know about our team:
    At ADT, our Sales team is at the heart of everything we do. We're not just selling security systems, we're helping protect what matters most. Whether it's a family home or a small business, our sales professionals are trusted advisors who bring peace of mind to customers across the country.
    What you will do:
    As a Resale Sales Representative, you are not starting from scratch; you are reactivating interest and rebuilding trust with customers who already know ADT. That's a powerful head start! These customers represent one of ADT's strategic growth opportunities, and you will be at the forefront of re-introducing modern solutions that better meet this customer segment's needs. You will:
    • Re-engage previous customers, not cold-calling strangers. That means shorter sales cycles, higher conversion rates, and real potential to build lasting relationships.
    • Provide personalized solutions that combine security, automation, and life safety features, all tailored to their space and lifestyle.
    • Deliver compelling sales presentations and proposals to prospects, emphasizing the unique benefits and advantages of our products and services compared to competitors.
    • Conduct post-installation follow-ups with customers to confirm that commitments were fulfilled and to generate referrals.
    • Cultivate new business opportunities: identify and generate new sales leads to maximize outreach.

    What you need to be successful:
    We're looking for self-motivated, tech-savvy individuals who are passionate about helping others and driven to succeed. If you thrive on connection, enjoy solving problems, and want to make a real impact while growing your career, you'll fit right in.
    • High school diploma or equivalent.
    • Willing to travel within a designated territory using your own vehicle (mileage reimbursed).
    • Valid driver's license and clean driving record required; additional licensing may be needed based on location.
    • Comfortable using technology to stay organized, efficient, and accountable in a fast-paced sales environment.
    • Self-motivated and results-driven, with an entrepreneurial mindset; you thrive on uncovering new leads and closing deals that deliver real value.
    • Strong communicator and natural relationship builder, able to consult with customers, understand their needs, and guide them to the right solution.
    • Adaptable and flexible; you excel in dynamic environments and enjoy learning new systems and approaches.
    • Consumer sales experience is preferred but not required.

    How ADT invests in you:
    Compensation: Unlimited earning potential with uncapped commissions. Based upon performance, new sales advisors can expect to earn $105,000, while experienced sales advisors can earn over $150,000.
    Additional Pay: We equip you with specialized training and the tools you need to meet your financial goals. For your first 8 weeks of training, you'll earn up to $4,000.
    Benefits:
    • Medical, dental, and vision insurance
    • 401(k) with company match
    • Tuition reimbursement
    • Mileage reimbursement
    • Short- and long-term disability, life insurance, and well-being programs
    • Paid time off
    • Culture of professional development and career growth opportunities
    • Flexible work schedule to accommodate you and your customers' needs
    • Click here to view our full benefit offerings

    Why you'll love working here:
    • We boldly shape the future, embracing change, taking smart risks, and continuously improving to create the best experiences.
    • We lead by taking ownership, empowering you to make decisions, solve problems proactively, and support each other with empathy.
    • We elevate to serve a greater purpose, going above and beyond to earn trust, celebrate wins, and value every perspective.
    • We unite and win together, fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration.

    Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
    Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.
    About the Team
    Company Overview:
    ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT
    Check out more about life at ADT here.

    What ADT employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    ADT logo

    About ADT

    Sourced by ZipRecruiter

    At ADT Commercial, we are in the business of helping people and organizations to protect what matters most to them. Building upon ADT's 145-year legacy, we secure the livelihoods and futures of critical commercial environments, retail location, educational campuses, healthcare facilities and financial institutions across the U.S. as an industry-leading security, fire and life safety systems integrator. We strive to have the most experienced and technically trained and talented teams in the industry, driven by excellence at every turn. At ADT Commercial, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of ADT Commercial, you'll have the opportunity to be a part of that difference every day. With more than 300 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.adtcommercial.com or follow us on LinkedIn and Facebook.

    Industry

    Personal services

    Company size

    10,000+ Employees

    Headquarters location

    Boca Raton, FL, US

    Year founded

    1874

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