Workiva
Workiva

23 Workiva Software Developer Jobs Hiring Near You

As a Software Support Engineer, you play a crucial role in bridging the gap between our Customer ... Why Join Workiva Workiva is the platform designed to bring confidence, control, and a competitive ...

Principal Software Engineer

$138K - $185K/yr

At Workiva, we build and scale an enterprise platform that powers complex financial reporting ... We are hiring a Principal Software Engineer who can operate across multiple modes of work: platform ...

Senior Staff Software Engineer

$125K - $165K/yr

At Workiva, we build and scale an enterprise platform that powers complex financial reporting ... Depth in a domain that materially improves system design or developer experience. * Proven ...

Join our team at Workiva as a Staff Machine Learning Engineer! As a pivotal member of our Machine ... Collaborate with software, data architects, and product managers to design complete software ...

Join our team at Workiva as a Staff Machine Learning Engineer! As a pivotal member of our Machine ... Collaborate with software, data architects, and product managers to design complete software ...

Senior Staff Machine Learning Engineer - US

$117K - $160K/yr

Workiva is building a next-generation AI platform for mission-critical workflows used by some of ... software engineering experience, including large-scale SaaS platforms * 5+ years designing ...

Senior AI Product Manager

Bozeman, MT · On-site +1

$129K - $170K/yr

Workiva is seeking a Senior AI Product Manager to lead the execution, scale, and lifecycle ... You will collaborate directly with engineering, data science, and design teams to deliver high ...

Senior AI Product Manager

Denver, CO · On-site +1

$130K - $171K/yr

Workiva is seeking a Senior AI Product Manager to lead the execution, scale, and lifecycle ... You will collaborate directly with engineering, data science, and design teams to deliver high ...

Senior AI Product Manager

Charleston, SC · On-site +1

$118K - $156K/yr

Workiva is seeking a Senior AI Product Manager to lead the execution, scale, and lifecycle ... You will collaborate directly with engineering, data science, and design teams to deliver high ...

Senior AI Product Manager

Ames, IA · On-site +1

$123K - $163K/yr

Workiva is seeking a Senior AI Product Manager to lead the execution, scale, and lifecycle ... You will collaborate directly with engineering, data science, and design teams to deliver high ...

Senior AI Product Manager

$129K - $170K/yr

Workiva is seeking a Senior AI Product Manager to lead the execution, scale, and lifecycle ... You will collaborate directly with engineering, data science, and design teams to deliver high ...

Summary As part of Workiva's Growth Solutions team, the Solution Development Consultant serves as a ... Engineering builds and maintains the platform; the SDC owns what happens at the edge, deploying ...

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Workiva Jobs Information

What is it like to work at Workiva?

Workiva is a collaborative and innovative company that prioritizes teamwork, open communication, and a customer-centric approach. The company's structure is designed to foster a sense of community, with various teams working together to achieve a common goal, and its headquarters in Lincoln, Nebraska, features an open and modern work environment. Working at Workiva may appeal to candidates who value a dynamic and fast-paced work environment, opportunities for professional growth and development, and the chance to contribute to a leading provider of cloud-based compliance and risk management solutions.
What are the most popular categories at Workiva?
Infographic showing various Software Developer job openings at Workiva in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 2% Physical, and 98% Remote job distribution.
Software Support Engineer

Full-time

Retirement

Posted 10 days ago


Workiva rating

9.9

Company rating: 9.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

1st of 192 rated software companies


Job description

As a Software Support Engineer, you play a crucial role in bridging the gap between our Customer Support and Engineering teams responsible for the Document Platform (documents, presentations), Regulated Reporting, and Sustainability Reporting. Your primary responsibility is to provide technical support to our customer facing team members, ensuring timely resolution of customer issues and delivering exceptional customer experiences. You will collaborate with multiple development teams to identify root causes and implement effective solutions, contributing to our commitment to customer satisfaction.
What You'll Do
  • Understand and clearly articulate customer needs and requirements
  • Work with Software Engineers to design innovative components of back-end systems or solutions to meet internal customer needs
  • Brainstorm and implement ways to streamline processes for fast and adaptable support structures
  • Identify, verify, and reproduce difficult issues to solve customer problems from various sources.
  • Manage relationships with Customer Support, Success, and Development teams to ensure required features are delivered for successful product delivery
  • Act as a first line of support for Customer Success staff to diagnose and troubleshoot customer issues
  • Collaborate with functional testers in Quality Assurance for testing and regression analysis.
  • Facilitate resolution of complex issues involving multiple teams
  • Interact as part of multiple development teams to find customer solutions
  • Incident Management: Manage service disruptions within the organization while minimizing impact on business operations and ensuring timely resolution
  • Take ownership of incidents, coordinating resources from engineering and customer facing teams for quick resolution and timely communication to customers and stakeholders
  • Ensure accurate documentation of incidents, including summaries, post-incident reviews, and lessons learned for knowledge sharing and continuous improvement

What You'll Need
Minimum Qualifications
  • 2+ years of experience (in software, QA, Support or applicable related IT fields)
  • Bachelor's Degree or equivalent experience

Preferred Qualifications
  • Mountain or Pacific time zone preferred
  • Coursework or experience in supporting software development teams
  • Strong understanding of industry standard word processing/collaboration tools such as Microsoft Office or Google Suite
  • Experience providing software support to non-technical users
  • Experience troubleshooting and conducting root cause analysis of a software platform
  • A sense of urgency allowing for fast response to issues that need to be addressed in a timely fashion
  • Strong communication skills
  • Nice to have - Experience with logging tools such as Splunk, Sumologic, New Relic, and/or Datadog

Travel Requirements & Working Conditions
  • Minimal Travel
  • Ability to be on a rotating on-call schedule (minimal disruption)
  • Reliable internet access for any period of time working remotely, not in a Workiva office

How You'll Be Rewarded
✅ Salary range in the US: $68,000.00 - $108,000.00
✅ A discretionary bonus typically paid annually
✅ Restricted Stock Units granted at time of hire
✅ 401(k) match and comprehensive employee benefits package
The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.
Why Join Workiva
Workiva is the platform designed to bring confidence, control, and a competitive edge to the world's most complex organizations. Our AI-powered platform unifies finance, risk, and sustainability on a single, secure foundation-ensuring data is trusted, traceable, and ready to act on. With an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world.
At Workiva, you'll bring technology to market that executives, boards, and regulators depend on. The work you do here helps organizations navigate uncertainty, maintain trust, and make decisions that stand up to scrutiny. If you're energized by meaningful challenges, inspired by collaborative teams, and motivated to help organizations turn uncertainty into advantage, we'd love to meet you.
Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition@workiva.com.
Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.
Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.
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