Workiva Customer Success Managers (CSM) are a critical part of our customer-facing team. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing ...
60 Workiva Jobs Hiring Near You
Workiva Customer Success Managers (CSM) are a critical part of our customer-facing team. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing ...
Workiva Customer Success Managers (CSM) are a critical part of our customer-facing team. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing ...
Workiva Customer Success Managers (CSM) are a critical part of our customer-facing team. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing ...
Account Executives are focused on selling Workiva's core platform and collaborate with other Workiva Solution Sales teams to deliver multi-solution sales. Successful candidates will build ...
Account Executives are focused on selling Workiva's core platform and collaborate with other Workiva Solution Sales teams to deliver multi-solution sales. Successful candidates will build ...
Apply Workiva's pre-sales frameworks, including Demo2Win and MEDDIC, to drive discovery, lead product demonstrations, respond to RFPs, engage customers and partners, and align Workiva solutions to ...
Apply Workiva's pre-sales frameworks, including Demo2Win and MEDDIC, to drive discovery, lead product demonstrations, respond to RFPs, engage customers and partners, and align Workiva solutions to ...
Senior Account Executive - Corporate Commercial Accounts - New Customer Acquisitions Team
OR · On-site +1
Senior Account Executives are focused on selling Workiva's core platform and collaborate with other Workiva Solution Sales teams to deliver multi-solution sales. Successful candidates will build ...
Senior Account Executive - Corporate Commercial Accounts - New Customer Acquisitions Team
OR · On-site +1
Senior Account Executives are focused on selling Workiva's core platform and collaborate with other Workiva Solution Sales teams to deliver multi-solution sales. Successful candidates will build ...
Senior Solution Consultant - Technical
OR · On-site +1
The Senior Solution Consultant clearly demonstrates and explains how Workiva solutions work, ensuring their success and adoption through tailored demonstrations, technical and architecture ...
Senior Solution Consultant - Technical
OR · On-site +1
The Senior Solution Consultant clearly demonstrates and explains how Workiva solutions work, ensuring their success and adoption through tailored demonstrations, technical and architecture ...
Workiva Customer Success Managers (CSM) are a critical part of our customer-facing team. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing ...
Workiva Customer Success Managers (CSM) are a critical part of our customer-facing team. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing ...
Workiva's strategic partners are an important part of our go-to-market strategy. The Partner Solution Consulting team supports partners in their presales activities, including solutioning, demo ...
Workiva's strategic partners are an important part of our go-to-market strategy. The Partner Solution Consulting team supports partners in their presales activities, including solutioning, demo ...
Demonstrate expertise across all of Workiva's domain areas - Financial Reporting, GRC, and Sustainability Reporting - developing working knowledge of industries, departments, and use cases where ...
Demonstrate expertise across all of Workiva's domain areas - Financial Reporting, GRC, and Sustainability Reporting - developing working knowledge of industries, departments, and use cases where ...
Solution sellers are focused on a specific portfolio of Workiva solutions and collaborate with other Workiva sales teams to deliver multi-solution sales. Successful candidates will build ...
Solution sellers are focused on a specific portfolio of Workiva solutions and collaborate with other Workiva sales teams to deliver multi-solution sales. Successful candidates will build ...
Sales Development Representative
OR · Remote
Summary The Sales Development Representative is a hunter at heart, and often Workiva's first contact with a prospect organization. Are you an expert at outbound prospecting and cold calls? The SDR ...
Sales Development Representative
OR · Remote
Summary The Sales Development Representative is a hunter at heart, and often Workiva's first contact with a prospect organization. Are you an expert at outbound prospecting and cold calls? The SDR ...
Workiva Customer Success Managers (CSM) are a critical part of our customer-facing team. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing ...
Workiva Customer Success Managers (CSM) are a critical part of our customer-facing team. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing ...
Workiva Customer Success Managers (CSM) are a critical part of our customer-facing team. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing ...
Workiva Customer Success Managers (CSM) are a critical part of our customer-facing team. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing ...
Summary The Sales Development Representative is a hunter at heart, and often Workiva's first contact with a prospect organization. Are you an expert at outbound prospecting and cold calls? The SDR ...
Summary The Sales Development Representative is a hunter at heart, and often Workiva's first contact with a prospect organization. Are you an expert at outbound prospecting and cold calls? The SDR ...
Workiva's strategic partners are an important part of our go-to-market strategy. The Partner Solution Consulting team supports partners in their presales activities, including solutioning, demo ...
Workiva's strategic partners are an important part of our go-to-market strategy. The Partner Solution Consulting team supports partners in their presales activities, including solutioning, demo ...
Lead Customer Success Manager
OR · On-site +1
Workiva Lead Customer Success Managers (Lead CSM) play a pivotal role in ensuring customer satisfaction and platform adoption. They oversee the entire customer lifecycle, driving business outcomes ...
Lead Customer Success Manager
OR · On-site +1
Workiva Lead Customer Success Managers (Lead CSM) play a pivotal role in ensuring customer satisfaction and platform adoption. They oversee the entire customer lifecycle, driving business outcomes ...
Demonstrate expertise across all of Workiva's domain areas - Financial Reporting, GRC, and Sustainability Reporting - developing working knowledge of industries, departments, and use cases where ...
Demonstrate expertise across all of Workiva's domain areas - Financial Reporting, GRC, and Sustainability Reporting - developing working knowledge of industries, departments, and use cases where ...
Demonstrate expertise across all of Workiva's domain areas - Financial Reporting, GRC, and Sustainability Reporting - developing working knowledge of industries, departments, and use cases where ...
Demonstrate expertise across all of Workiva's domain areas - Financial Reporting, GRC, and Sustainability Reporting - developing working knowledge of industries, departments, and use cases where ...
Solution sellers are focused on a specific portfolio of Workiva solutions and collaborate with other Workiva sales teams to deliver multi-solution sales. Successful candidates will build ...
Solution sellers are focused on a specific portfolio of Workiva solutions and collaborate with other Workiva sales teams to deliver multi-solution sales. Successful candidates will build ...
Vice President of Product Marketing
Denver, CO · On-site +1
Workiva is the trusted data platform for the modern CFO. Our AI-powered platform unifies finance, risk, and sustainability on a single, secure foundation so leaders can trust their numbers, see ...
Vice President of Product Marketing
Denver, CO · On-site +1
Workiva is the trusted data platform for the modern CFO. Our AI-powered platform unifies finance, risk, and sustainability on a single, secure foundation so leaders can trust their numbers, see ...
Workiva Jobs Information
What is it like to work at Workiva?
Workiva is a collaborative and innovative company that prioritizes teamwork, open communication, and a customer-centric approach. The company's structure is designed to foster a sense of community, with various teams working together to achieve a common goal, and its headquarters in Lincoln, Nebraska, features an open and modern work environment. Working at Workiva may appeal to candidates who value a dynamic and fast-paced work environment, opportunities for professional growth and development, and the chance to contribute to a leading provider of cloud-based compliance and risk management solutions.
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Full-time
Retirement
Posted 6 days ago
Workiva rating
9.9
Based on 6 frontline employees who took The Breakroom Quiz
1st of 186 rated software companies
Job description
Workiva Customer Success Managers (CSM) are a critical part of our customer-facing team. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing on business outcomes; and identifying opportunities for growth within their named accounts post-sale. As a CSM, your primary mission will be to maximize our customers return on investment (ROI) in the Workiva Platform. You will develop and maintain close relationships with management, product adoption sponsors, and/or key stakeholders throughout the customer lifecycle. You will work closely with Workiva's Services team, Support team, Marketing team, and Sales team to drive adoption by ensuring customers are effectively onboarded, trained, and supported throughout the customer journey.
What You'll Do
What You'll Need
Minimum Qualifications
Preferred Qualifications
Travel Requirements & Working Conditions
How You'll Be Rewarded
✅ Salary range in the US: $57,000.00 - $91,000.00
✅ A discretionary bonus typically paid annually
✅ Restricted Stock Units granted at time of hire
✅ 401(k) match and comprehensive employee benefits package
The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.
Why Join Workiva
Workiva is the platform designed to bring confidence, control, and a competitive edge to the world's most complex organizations. Our AI-powered platform unifies finance, risk, and sustainability on a single, secure foundation-ensuring data is trusted, traceable, and ready to act on. With an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world.
At Workiva, you'll bring technology to market that executives, boards, and regulators depend on. The work you do here helps organizations navigate uncertainty, maintain trust, and make decisions that stand up to scrutiny. If you're energized by meaningful challenges, inspired by collaborative teams, and motivated to help organizations turn uncertainty into advantage, we'd love to meet you.
Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition@workiva.com.
Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.
Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.
#LI-JW1
What You'll Do
- Drive customer adoption of Workiva solutions
- Ensure continuous ROI to your customers
- Consult on best practices, workflows, and management business reviews
- Develop multi-purpose relationships throughout customer organizations
- Identify risks within named accounts & take appropriate actions to manage and/or escalate to an efficient resolution
- Ensure all customers are continuously working toward key milestones of the Customer Journey using customer-facing Success Plans
- Advocate for customers internally by providing continuous feedback to Workiva's Sales, Services, Marketing, Product, & Engineering teams
- Work with Sales to understand the details of upcoming renewals
- Teach customers how to use the Workiva Platform
- Use customer management tools to track customer communication, issues, and metrics
What You'll Need
Minimum Qualifications
- Undergraduate degree or equivalent combination of experience and education in a related field; an advanced degree may be considered in lieu of professional experience
- 2 years of related experience (Customer Success, Customer Service, Account Management or Sales)
Preferred Qualifications
- Experience supporting a SaaS application preferred
- Deep commitment to customer success - not just satisfaction
- Ability to understand complex problems and explain the source of those problems simply
- Strong communication and presentation skills with a high level of comfort in delivering consultative recommendations
- Self-starter with strong time management and prioritization skills
Travel Requirements & Working Conditions
- Willingness to travel up to 10% for team and corporate meetings, fostering relationships and representing company interests
- Reliable internet access for any period of time working remotely, as we embrace flexible work arrangements
How You'll Be Rewarded
✅ Salary range in the US: $57,000.00 - $91,000.00
✅ A discretionary bonus typically paid annually
✅ Restricted Stock Units granted at time of hire
✅ 401(k) match and comprehensive employee benefits package
The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.
Why Join Workiva
Workiva is the platform designed to bring confidence, control, and a competitive edge to the world's most complex organizations. Our AI-powered platform unifies finance, risk, and sustainability on a single, secure foundation-ensuring data is trusted, traceable, and ready to act on. With an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world.
At Workiva, you'll bring technology to market that executives, boards, and regulators depend on. The work you do here helps organizations navigate uncertainty, maintain trust, and make decisions that stand up to scrutiny. If you're energized by meaningful challenges, inspired by collaborative teams, and motivated to help organizations turn uncertainty into advantage, we'd love to meet you.
Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition@workiva.com.
Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.
Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.
#LI-JW1
About Workiva
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
Ames, IA, US
Year founded
2008