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Windstream Jobs Information

What is it like to work at Windstream?

Windstream is a telecommunications company that values a customer-centric approach and a collaborative work environment, fostering a culture of teamwork and innovation.

The company operates with a structured team approach, dividing its workforce into various departments such as sales, customer service, and technical support, each working together to deliver reliable communication services to its customers. Windstream's mission is to provide high-quality network solutions and services to residential, business, and wholesale customers across the United States.

Working at Windstream may appeal to individuals who are passionate about delivering exceptional customer experiences, have a strong technical background, and are eager to contribute to a company that is committed to expanding its network and services to meet the evolving needs of its customers.

Do workers at Windstream get paid breaks?

Yes. Most people get paid breaks.
73% of people say they get paid breaks.
Based on data from 51 people who took the Breakroom Quiz between October 2024 and June 2026.

Does Windstream pay people when they’re sick?

Yes. Most people get paid when they’re sick.
85% of people say they would get paid if they were sick but scheduled to work.
Based on data from 52 people who took the Breakroom Quiz between October 2024 and June 2026.

At Windstream, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
81% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 27 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Windstream affordable enough for their workers?

Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 40 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Windstream?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 29% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 24 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at Windstream worry about hours?

Most people don’t worry about getting enough hours.
84% of people report they don’t worry about getting enough hours.
Based on data from 43 people who took the Breakroom Quiz between October 2024 and May 2026.

Do Windstream workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
63% report that they don’t have enough control over which shifts they work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for Windstream workers to change shifts?

Some people find it hard to change shifts.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 27 people who took the Breakroom Quiz between October 2024 and May 2026.

How easy is it to get time off at Windstream?

Most people find it easy to get time off.
79% of people report it’s easy to get time off.
Based on data from 53 people who took the Breakroom Quiz between October 2024 and June 2026.

Do Windstream managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 44 people who took the Breakroom Quiz between October 2024 and May 2026.

Do jobs at Windstream spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 44 people who took the Breakroom Quiz between October 2024 and May 2026.

How easy is it to take sick days at Windstream?

Most people find it easy to take sick days.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 56 people who took the Breakroom Quiz between October 2024 and June 2026.

Is working at Windstream good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
76% of people who care for a child or other relative report this is a good place to work.
Based on data from 25 people who took the Breakroom Quiz between October 2024 and June 2026.

Do people at Windstream feel treated with respect by their managers?

Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 54 people who took the Breakroom Quiz between October 2024 and June 2026.

Do people at Windstream get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 51 people who took the Breakroom Quiz between October 2024 and June 2026.

Is it stressful to work at Windstream?

Most people feel stressed out here.
73% of people say they often feel stressed out at work.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Windstream enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 42 people who took the Breakroom Quiz between October 2024 and May 2026.

Do people at Windstream recommend working with their team?

Only some people recommend working with their team.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at Windstream?

Some people didn’t get enough training when they started.
45% of people report they didn’t get enough training when they started working here.
Based on data from 55 people who took the Breakroom Quiz between October 2024 and June 2026.

Do people get support to advance at Windstream?

Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 46 people who took the Breakroom Quiz between October 2024 and June 2026.

Do people think Windstream’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Windstream is doing?

Only some people feel well informed about how the company is doing.
62% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 53 people who took the Breakroom Quiz between October 2024 and June 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Windstream?
What are the most popular categories at Windstream?
Infographic showing various Customer Service Representative job openings at Windstream in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
CSR Customer Service Representative

CSR Customer Service Representative

Gas Express LLC

Montgomery, AL • On-site

$15.75 - $21.25/hr

Part-time

Posted 2 days ago

Job description

Job Type
Part-time
Description
Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the
Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.
Essential Sales Duties and Responsibilities
  • Provide Excellent Customer Service Skills in all interactions
  • Ensure all Cash handling policies are followed explicitly.
  • Restock all store items as directed by Store Manager or customer needs.
  • Plus sell to every Customer, regardless of what they purchase.
  • Perform all duties related to serving our customers.
  • Provide training assistance to new CSR's.
  • Provide prompt, courteous customer service and resolve customer issues on shift.
  • Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  • Front and face all product to create a visually attractive display for our customers
  • Review, complete and suggest changes to all build-to's.
  • Provide feedback for the fast food service area of the store.
  • Complete reports assigned by the Store Manager.
  • Accept applications to be considered for employment.
  • Follow company procedures when working with vendors including checking in order and verifying quantities.
  • Adhere to all company policies and procedures.
  • Prepare and finalize shift close-out reports.
  • Inspect store facilities/equipment for safety, cleanliness and proper working order.
  • Complete all price changes and promotional price changes.
  • Document and report a safety incident or injury.
  • Document and report a maintenance request.
  • The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.

Requirements
Minimum Qualifications and Prerequisites
  • High School diploma or GED preferred.
  • Outstanding customer service skills.
  • Have reliable transportation and can arrive at the store on time.
  • Has a positive attitude and promotes the company and is a team player.
  • Must have basic computer skills.
  • Must be well organized and manages time well.
  • Possess good people interaction skills.
  • Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.

Apply